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Don't forget about Cashback rules and advices

Purchases at Рив Гош with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions
5% За оплаченный заказ нового пользователя магазина Рив Гош
1% За оплаченный заказ постоянного пользователя магазина Рив Гош

Reviews on Рив Гош (10)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
22.10.2019

There are no questions to the store itself, but questions about accruing and crediting a cashback. Of all the online stores, Rive Gauche is the most "tight-fisted" in this regard. It is difficult to confirm orders, because, unlike other stores, information about the order and payment is not sent to the email address. After receiving the order, the data in the personal account on the Rive Gauche website changes, i.e. the order amount is no longer visible and you need to make a screen to clarify the differences in advance. This is all the lyrics. In fact, it does not make sense to describe the situation with previous orders, but there was a moment when the cashback amount changed up to the receipt of the order, and after receiving the order the cashback was reduced. Very strange! I talked at the moment with the LetyShops support service, but since the cashback amounts were miserable, I didn’t look for the truth and seek the truth. Yesterday I placed a new order in Rive Gauche. Cashback should be charged at a rate of 1.2% (for a paid order of a regular user of the Rive Gauche store). Order Amount 1.407.00 rub. Attention: accrued cashback of 0.01 rubles! Or am I having trouble with arithmetic or another factor? Conclusion: waiting for a loyal and honest cashback from shopping at Rive Gauche is useless. Now this is just a quest for boredom for the sake of profit, there can be no question!

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

Irina, good afternoon!

As far as we know, the service for displaying all purchases in the personal account of Rive Gauche is under development. So far, only the purchases of those goods that are provided in the online store are displayed in your personal account. If the product is not in stock, then its value will not be taken into account.

Cashback 0,01 rub. currently showing pending status. If a coupon has been applied in the order, cashback will not be credited. If it was not, the amount of the commission is recalculated during reconciliation. The average cashback wait time is 30 days. The maximum is 1.5 * average.

Irina, if there are difficulties in calculating cashback, please inform our care service. It is important for us that all issues be resolved.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.10.2019

Rive Gauche famously merges his customers. Refusal to pay the required cashback in the amount of 600 rubles. Refers to the fact that "the payment went to another source." WHAT?!?!? What is it all about. Support letishops assured that as soon as the info appears, they will write to me. As a result, until you kick yourself, nobody cares. Letishops no longer has a desire to use.

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

Dasha, hello!

To understand the reason for not paying cashback, we sent a request to partners. A response was received that the commission for your order was paid to another source. This could happen if before registration there was a click on an advertising banner or other affiliate link, clicking on different tabs / pages, or using promotional codes from third-party resources.

Sorry for not immediately notifying partners of the response. Received it after your message.

We hope that there will be no more difficulties when working on the site.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.10.2019

Good afternoon, the order is placed, I paid online, but nothing was displayed in my account on the scores, only the transition to the site, although I specifically went through you and made an order, now I have seen many bad reviews ...

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

Maria, good afternoon!

The process of fixing orders and accruing cashback is automatic according to the data from stores / services with which we cooperate. If our partners link is recorded when placing orders, they automatically enter the system. Otherwise, we do not receive any information. For successful cashback accrual it is important to adhere to the rules, as well as the conditions that are written on the pages of partner stores.

To help understand everything, created appeal # 1794395 through your account.

We see no reason to focus solely on reviews, since each situation has its own prehistory.

Waiting for the answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.10.2019

Rive Ghosh refused to pay a well-deserved cashback, and your service did not protect my rights to them, although I did everything right to get a cashback. Initially, the cashback was accrued. By the way, I lost all my orders from a personal account Rive Gauche.

The review was translated from Russian using Google Translate. Show original Show translation
14.10.2019

Lion, good afternoon!

Thank you for your responsible approach to cashback shopping.
We do not exclude that he could deviate erroneously when transmitting information.

We hope that the situation will not happen again, and the recommendations given in circulation will help in placing future orders.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.10.2019

Rive Gauche has a weird cashback situation. Made an order in the online store. Payment only at the checkout. This order was not reflected in the personal account. They said on the hotline that they bought it not through an online store, but in cash. When asked why there is no payment on the site, they said to protect buyers. Cashback canceled. And it turned out about 300 rubles. Although I did not use any coupons.

The review was translated from Russian using Google Translate. Show original Show translation
08.10.2019

Good afternoon, Sergey!

Do not worry, please help to resolve the issue. We see that you have already created an appeal to our care service.

We want to note that the payment method does not affect the cashback accruals. The main thing is to place online orders according to our recommendations .

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.10.2019

The situation is similar with Catherine, in the personal account the order has evaporated, they did not help on the hotline - the site has changed, etc. Cashback, in the amount of more than 400 r not accrued !!!!!!!

The review was translated from Russian using Google Translate. Show original Show translation
09.10.2019

Good afternoon!

Ekaterina, we see an appeal to the care service has already been created on the issue of accruing cashback. The manager will contact you and help in this situation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.10.2019

I bought perfume the other day. I chose delivery to the point of delivery, I paid immediately (online). In the orders on the letishop website it was empty, after talking with the manager (everything was pretty fast) they added a cashback to the account. The order was delivered quickly, no difficulties arose.

The review was translated from Russian using Google Translate. Show original Show translation
02.10.2019

Good afternoon!

We see that the cashback for the purchase was not fixed automatically. This could be affected by several factors, including: the work of third-party browser extensions, the use of coupons / promotional codes from other sites, and switching to browser tabs during checkout.

We hope that the recommendations provided by the manager in circulation will help to avoid such situations in the future. And we are always ready to help, if that :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.09.2019

I do not recommend buying in the Rive Gauche store. The store spits on its customers and does not care about its reputation at all. I ordered for a perfume in a rive gosh a cost of more than 6,000 r. For a paid order for a new user of the Rive Gauche store, a 6.5% cashback is promised. Counting on the decency of the store, I decided to order it in it. I bought the order without using any coupons (these presses were not even given by samplers, as all similar sellers do). So they have not confirmed my order. In the office, the order simply evaporated. I’m calling to the RIV gosh hotline, they say, yes, we see the order, the status has been bought out, but we changed the site and you won’t see your order in the office, the cash receipt is a confirmation of the purchase. Like this! And my cashback should have been more than 400 rubles !!!!

The review was translated from Russian using Google Translate. Show original Show translation
18.09.2019

Good afternoon!

Catherine, cashback was rejected when receiving data from partners. Perhaps an error occurred while reconciling the status of orders or a purchase algorithm with a cashback was violated. We see that the manager in circulation has already helped with enrollment.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.08.2019

the store fell ill with stardom, the goods are not delivered by courier, but are in 1 store. I contacted TP, explained the situation that I wanted to buy perfume for 12941r with a 25 percent discount already (maybe I would have bought the second one from this series), but to the other end of Moscow or rather, I’m going to Khimki to the outskirts and spending 3-4 hours on traffic jams, and a taxi or car sharing will cost me about 1300, or even more .. I asked if it was possible to deliver, it’s clear that I’m ready to pay the courier, or transfer to the store closer, which is a failure. not only now, a towel from 6tr comes with a lanka, if I make a pick-up from the store, they will not give me any gifts., a trifle, of course, but it’s unpleasant. or ildebot, but I wanted it here, I WILL NOT NOW! I spend 20-30 thousand per month on perfume, now other stores will be happy

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2019

The letishops team initially announced one cashback size, and then after making a purchase, it took it and independently reduced it. Very ugly, did not expect deception from them

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2019

Catherine, good afternoon!

There are cases that initially the amount of cashback is displayed incorrectly. However, during data processing, the amount is changed and credited according to the rate, which is current at the time of placing the order.

Checked the information. The cashback for your order is credited correctly.

If you have additional questions - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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