Purchases at Moyo.ua with cashback in Germany
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (290)
Therefore, we publish only our customers' reviews.
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A month has passed, but the cashback has not been credited.
Hello!
Thanks for writing to us. 30 days is the average time for cashback to be credited from this store. Some orders are credited early, some later.
The process of order confirmation and cashback crediting is automatic, and as soon as the store sends the corresponding confirmation, its status will change to “Enrolled”. Time for crediting is necessary for the store to be completely sure that you will not return the goods, for the order confirmation process and other technical delays that may arise.
If the cashback is not confirmed within 10-14 days, be sure to inform our care service, we will help you resolve the issue.
Sincerely,
LetyShops team
It is not yet clear when the cashback will be credited.
Good day!
Thanks for the comment. So far, the store has not sent us information about the redemption of your orders and the cashback is displayed with the "Pending" status. You can view the estimated date of enrollment for each order. To do this, hover your mouse over the question mark next to the order status.
Approximate order confirmation date, calculated according to the average cashback waiting time. That is, some orders are credited earlier than the specified date, some later.
If you need help - write.
Sincerely,
LetyShops team
In terms of shopping - a good store. The first time I ordered the speakers, we ended up in the store, 30 minutes after the order, I already took the speakers. In terms of calculating a keback, it is bad. He called me twice - twice the cashback did not even appear. I made two orders from one browser with a difference of 10 minutes on myo and on the outlet, myo cashback does not accrue. Fortunately, support decides.
I have been waiting for a cashback for a long time, the approximate date of receipt is March 30, but the outlet enrolls faster) I will wait.
Cashback did not come.
Good afternoon, Denis!
Thank you for your feedback. We understand your dissatisfaction with the non-accrual of cashback, but do not be upset, we will definitely help you in resolving this issue. To do this, through your account, the "Help" section has created an appeal with clarifying questions that will help you find out what caused the loss of cashback.
Please, answer the appeal. Have a good day!
Sincerely,
LetyShops team
For some unknown reason, the browser affects the appearance of the cashback. When placing an order through firefox, there is no cashback on moyo, just like on the outlet. And in chrome, everything is a bunch and without question. Ali, Fasttech, Gearbest and Fox without any problems. The water is dark in the clouds.
Good afternoon, Pavel!
Thank you for your feedback. Most likely, extensions are installed in the Mozilla Firefox browser that block our affiliate link and the stores do not receive the information that we brought buyers.
Try disabling all third-party extensions in your browser and each of your cashback will be successfully credited to your balance.
If you have any questions, be sure to write. Have a good day!
After contacting, cashback was credited for 2 purchases.
I received cashback for all my purchases. Follow the recommendations - and you will be happy = D the store is not bad, a wide selection of goods, a big plus - you can arrange self-pickup from the store and you don't need to overpay for delivery.
Cashback did NOT come.
Hello!
Thanks for your feedback. Indeed, the waiting period for the cashback for your order has already expired.
According to the data from your personal account, you have already created an appeal to our care service. Please send a screenshot of your order for circulation, we will definitely try to speed up the process of cashback crediting.
We will be waiting for your letter. Have a good day!
Sincerely,
LetyShops team
As well as with others, I placed an order with the included cashback (yes, I checked it on the website of the Letishops itself) and naturally no cashback came and there was no hint of it, a day after the order was taken (the section awaits confirmation is also empty). The support of Leti himself replied that the order was not registered with them. All photos of the order, its payment and confirmation that it has been received is there, as well as the mark on the website of the Letishops itself about the transition (activation) of the cashback at the time of purchase. I do not recommend the site, due to luring the client with a high cashback and not paying it. There were also jambs with delivery, they said that after 20 minutes you can pick it up, arrived more than an hour later and sat in the car for another hour because there was a "system failure" and because of this they could not bring the order for 2 hours, despite the fact that the manager called twice and both times said that you can drive up to pick up in 20 minutes.
Hello Arthur!
Thank you for your feedback. Let's not hide that sometimes cashback is lost. Often the reason for the loss is a violation of the purchase algorithm or the device from which orders were made. Some extensions, programs, viruses, can replace our affiliate link. Thus, the stores consider that you came through a third-party link and do not charge us a reward.
Here are some recommendations to help you successfully get cashback on future purchases: https://letyshops.com/pravila
We are grateful to you for contacting our Customer Care Service. We ask you not to worry, the manager with whom you are in correspondence has already sent a request to the appropriate store manager to find out the reason for not accruing commission for the order. As soon as we receive a response from partners, we will contact you through the "Help" section and try to help.
If you have any questions - be sure to write.
Sincerely,
LetyShops team
