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Don't forget about Cashback rules and advices

Purchases at Л'Этуаль with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 28 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3.4% За оплаченный заказ
4.4% За оплаченный заказ Premium brands

К Premium brands относятся: Shu Uemura, Tiffany, Kilian, MAC, Bobbi Brown, Tom Ford, La Mer, Burberry – аромат BURBERRY HER.

Минимальная сумма заказа для получения кэшбэка 500 рублей.

Важно! Кэшбэк начисляется на сумму заказа с учетом НДС.

При оплате картой для зачисления кэшбэка необходимо дождаться сообщения о том, что оплата прошла, после чего нажать кнопку "Вернуться в магазин".

При применении скидки, кэшбэк будет начисляться на фактически оплаченную стоимость заказа.

Кэшбэк не начисляется:
- за заказы на сумму свыше 50 000 рублей;
- за покупку подарочных сертификатов;
- за использование подарочных сертификатов для оплаты товаров;

- за заказы, сделанные в мобильном приложении Л'Этуаль (Android или iOS).

При использовании промокодов кэшбэк может быть не начислен.

 

Магазин Л'Этуаль вводит новое условие сотрудничества и за оптовые заказы кэшбэк будет отклоняться.

Правила определения оптовых покупок подробно описаны здесь.

Reviews on Л'Этуаль (309)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
04.10.2019
Terrible service of the store itself. An order was made for a large amount, so I had to call the support service for 3 days, and then another delivery service to find out where my order was at all! The delivery date was agreed upon alone, but in the end I myself “begged” them to have my ALREADY PAYED order. Pigs.
The review was translated from Russian using Google Translate. Show original Show translation
16.08.2019

Good day! Please repeat the increased cashback. And they did it as a percentage, just a drop in the bucket, not interesting.

The review was translated from Russian using Google Translate. Show original Show translation
16.08.2019

Hello, hello!

So far there is no such possibility. We often hold promotions, increase cashback rates and provide Lety codes. In addition, our service has a loyalty program so that you can get even more cashback while saving.

Follow our news not to miss the most interesting :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.08.2019
enrolled in about a month, everything is clear.
The review was translated from Russian using Google Translate. Show original Show translation
10.08.2019
Thank you, cashback has been credited, which I am incredibly happy!)
The review was translated from Russian using Google Translate. Show original Show translation
08.08.2019

Keshbek was rejected, forced-voluntary receipt of a cashback, apparently the affiliate program is not established, I advise you to track charges

The review was translated from Russian using Google Translate. Show original Show translation
18.08.2019

Alexander, good afternoon!

A cashback rejection may have occurred erroneously or the algorithm has been violated.

By your order, we turned to partners to find out the reason.
We believe that the advice that the manager gave in handling will help in making future purchases :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.07.2019

cashback not credited, status rejected. not the first time. with the sportmaster the same story. and the cashback was big enough, sorry

The review was translated from Russian using Google Translate. Show original Show translation
29.07.2019

Good day!

Perhaps the rejection of the cashback happened erroneously or the purchase algorithm was violated, but do not be discouraged. We will help :)

Already created an appeal to the service of care. The manager awaits your answer in the Help section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.07.2019
Cashback with the purchase of 4894r was 184.57, cool! Enrolled quickly within 20 days while I rested on the sea with my family!
The review was translated from Russian using Google Translate. Show original Show translation
15.07.2019

I had the same problem as everyone had, I made two orders, both bought and received, and the cashback was rejected ... There are no checks. Naturally the situation is unpleasant. Today I will make an order, let's see, I will save the check !!!

The review was translated from Russian using Google Translate. Show original Show translation
26.07.2019

Good day!

Galina, checked the information in your account. We see that the amount of orders issued by you is less than 500 rubles, which is a mismatch with the conditions of the store. In this case, the cashback is not revealed. And the cashback for the subsequent purchase is already displayed in your account in the status of "Waiting" :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.06.2019

I want to share my unpleasant impressions of the order in this store. Unfortunately or fortunately, here for someone like, when ordering something, I do not take screenshots, etc., because I don’t think that there will be problems with the accrual of cashback, and after the purchase you don’t really want to bother, look for checks, screenshots and waste time on solving this issue. Therefore, I put the fat minus the store!

The review was translated from Russian using Google Translate. Show original Show translation
24.06.2019

Tatiana, good afternoon!

Unfortunately, the cashback for your purchase was not fixed automatically. Information could not enter the system, and in order to contact the partners to resolve the issue, information about the order is needed. For this, the manager asked to send a screenshot of the order from the personal account on the store website. Thank you for your assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.06.2019

The same situation as the previous authors: a month of cashback waiting and refusal. Order paid immediately and received.

The review was translated from Russian using Google Translate. Show original Show translation
19.06.2019

Hello, Elena.

We understand how unpleasant when such situations occur. In this case, we also get nothing. To find out why this happened, we will try to send a request to your partners for your order.

We hope more of this will not happen again.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.06.2019

The month of waiting for cashback credits and a refusal comes. This causes only negative emotions. Again write in support and prove. Although everything is clear that the order was paid and received

The review was translated from Russian using Google Translate. Show original Show translation
15.06.2019

Good day!

Konstantin, we understand, but do not be upset.
The care manager will definitely help in resolving the issue in circulation :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.06.2019

It used to be profitable to buy, since there was a cashback in rubles, and not as a percentage of the order amount. Now more relevant to buy immediately in the store.

The review was translated from Russian using Google Translate. Show original Show translation
09.06.2019

Katia, good afternoon!

The world does not stand still :)
Although the terms of cooperation with L'Etoile have changed a little, you still get the benefit of cashback purchases.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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