Purchases at Eneba with cashback in Germany
- Cashback is not credited for used consoles and games.
- Cashback is not credited for orders made for the purpose of further resale.
- Cashback is not credited for bulk orders.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Eneba (30)
Therefore, we publish only our customers' reviews.
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I had a problem with the cashback of this store and they never solved it for me, on top of that I bought because it was promoting that the cashback had risen to 15%.
Hello.
Don't worry, since you've created the automatic request, your request has been sent to the store representatives. If you receive the positive response, you will be credited with the bonus.
If you have any questions, contact us through the Help section of your account.
Sincerely,
LetyShops team
A couple of purchases, the first took less time to verify than the second, but at most they have taken two weeks.
I placed an order because they put 25% cashback with a maximum refund of 3 euros per order, the operation does not appear even though I had the cashback activated, only a browser tab and removed the adblock. Luckily I made screenshots of the payment with the cashback active but I had to claim it and at the moment nothing is known for another 8 weeks. It is not the first time this has happened to me with Lety, you have to be claiming all the time and by the time they grant you the refund, 2 months have passed.
Hello,
We understand that you don't want to wait. Unfortunately, we are unable to expedite the process.
We have contacted our partners to understand the reasons for the loss of your cashback. As soon as we receive the response, the status of your request will be changed.
We look forward.
Sincerely,
LetyShops team
Something similar happened to me. But after claiming PayPal I got my money back in just under a week, but yes, the customer service system of this prepaid card distributor is NEFASTO
With 25% Too bad that the maximum amount of cashback is € 3, I wanted to buy € 100, but seeing this, the truth is taken away from you. It shouldn't be like that this way, both parties lose
Good afternoon!
Thanks for leaving your comment! There will be many more profitable offers in other stores :)
Follow the news of the service and you will have time to catch the increase in cashback.
Sincerely,
LetyShops team
