Purchases at bonprix ru with cashback in Germany

Hello, Lyudmila!

Glad you were satisfied. Be sure to give your thanks to Vika :)

Yours faithfully,
LetyShops team

Good afternoon!

Svetlana, we understand that you are upset by the situation.
Transitions are always recorded in your account. You can check it right now by making a transition to one of the stores.

Yours faithfully,
LetyShops team

Hello, Ksenia!

Unfortunately, we did not receive a reward for your orders. Partners do not consider applications for this store, so we can not say the exact reason for the loss of cashback.

We hope that the manager’s recommendations will help with future purchases.

Yours faithfully,
LetyShops team

Hello Anastasia!

The situation with the loss of cashback is also unpleasant for us. For part of the purchases, we compensated for the funds from the company’s budget, but we can’t always do this, since we don’t get anything in such cases.

Unfortunately, partners do not provide additional information with a reason for non-admission. We hope that the manager’s recommendations will help and the situation will not be repeated with future purchases.

Yours faithfully,
LetyShops team

Good afternoon!

Maria, we understand how unpleasant it is to lose cashback. Bonprix store has several additional conditions for calculating cashback. They are on the page during the transition.

If the situation recurs, please inform the care service. We will make every effort to understand the situation and help.

Yours faithfully,
LetyShops team

Good afternoon, Vladimir!

The bonus is displayed automatically as soon as we receive order information. Unfortunately, it did not happen.

We understand that you counted on cashback, so you credited a partial bonus for three orders. We really hope that in the future the situation will not happen again.

Yours faithfully,
LetyShops team

Irina, good afternoon!

We understand that you are upset.
The store does not really consider applications for lost cashback, so we can not contact partners to clarify the reason.
For your order, the information did not arrive at the service, so they did not receive a commission for it. Tried to support a small bonus.

Yours faithfully,
LetyShops team

Anna, good afternoon!

We understand that the waiting time is quite large, however, these terms are necessary for partners to verify information. During the processing of data by the store, the amount of cashback may change and be credited correctly. Just wait for the automatic enrollment.
The manager keeps the question under control and will contact you :)

Yours faithfully,
LetyShops team

Good afternoon!

Svetlana, cashback might not appear in your account if the purchase algorithm was violated. We see that an appeal to the care service has already been created to resolve the issue. The manager will certainly help to understand in more detail.

Respectfully,
LetyShops team

Good afternoon!

The manager of the care service keeps the enrollment under control and will contact you in circulation, since the terms that the store needs to transfer the commission have not yet passed.
The approximate confirmation date for your order is 02.17.

Respectfully,
LetyShops team

Good afternoon!

Let's try together to find out why cashback did not appear. We are waiting for the message in the "Help" section of your personal account.

Respectfully,
LetyShops team