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Don't forget about Cashback rules and advices

Purchases at Biletix with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Кэшбэк начисляется за оплаченный заказ авиабилета.

Уважаемые пользователи, обратите внимание, что после перехода на сайт Biletix с LetyShops цена билетов может отличаться от цены при прямом переходе на Biletix. Это происходит из-за частой смены цен внутри самого сервиса бронирования. Извините за неудобства.
Если вы не нашли подходящий билет, попробуйте зайти еще раз позднее. Также рекомендуем посмотреть билеты на соседние даты.

 

Кэшбэк не начисляется, если был хотя бы один переход на сайт Biletix.ru из метопоисковика (например, с сайта-агрегатора билетов или отелей). Чтобы получить кэшбэк, нужно сделать заказ в другом браузере или в режиме инкогнито.

Reviews on Biletix (53)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
11.05.2018

Good morning! Paid two orders No. 21362922 and No. 21363207, but there is no cashback, although everything was active.

The review was translated from Russian using Google Translate. Show original Show translation
12.05.2018

Good day, Andrey!

Thank you for writing to us. We will help you figure out the reason for the loss of cashback and try our best to protect you from losing rewards in the future.

An appeal # 1343088 to the care service was created from your account. You can answer the appeal through your personal account, section "Help".

We are waiting for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.05.2018

Hello! bought a ticket, cashback did not accrue (

The review was translated from Russian using Google Translate. Show original Show translation
10.05.2018

Good afternoon!

Thank you for writing to us) Do not worry, please, we will find your cashback. An appeal to the care service has been created from your account. You can answer the appeal through your personal account, section "Help".

We are waiting for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.05.2018

I bought tickets. There is no cashback. And again, "which device, did you enjoy discounts, maybe your extension is not right." Here are some reviews about not getting cashback. Maybe it’s worth looking for a problem on the partner’s side?

The review was translated from Russian using Google Translate. Show original Show translation
05.05.2018

Good afternoon, Maxim!

Thanks for the comment. Every day, a very large number of orders from this store are recorded in our system. Therefore, in case of loss of cashback, we ask questions in order to find out the reason and identify a certain pattern. Questions is our only tool, since we do not have direct access to your device and we cannot check the settings or the history of your visits to sites.

We will be very grateful for the response in circulation, we really want to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.05.2018

The LetyShops team quickly resolved my problem of not crediting the bonus after buying a ticket. Thank you

The review was translated from Russian using Google Translate. Show original Show translation
04.05.2018

I bought a ticket, cashback is not credited = (

The review was translated from Russian using Google Translate. Show original Show translation
05.05.2018

Hello Nikolai!

Don't be upset, please.

To understand this situation and help you, we created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My appeals" tab.

We will wait for information from you. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.05.2018

Unfortunately, 2 times cashback is not credited, the first time I contacted Letishops, they helped. now again appealed. something is wrong with the service. Ticketics Halturite

The review was translated from Russian using Google Translate. Show original Show translation
04.05.2018

Good afternoon, Oleg!

Thanks for the comment. We carefully studied your appeal and we can assume that the reason why your cashback did not appear could be active third-party extensions in your browser. They block the transfer of information about the affiliate link, for which we receive rewards in many stores.

But we understand that you were counting on this reward, so we tried to resolve the issue in your favor.

Recommendations that will help to correctly complete the order, you can see here: http://letyshops.ru/pravila.

Help will be needed - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.04.2018

Alas, the same story. There is a transition to the page for buying an air ticket, but cashback is not credited. I specifically watched the active extension icon in the browser at the time of ticket purchase and all to no avail.

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2018

Hello, Alexander!

Don't be upset, please. We will try to help.

Unfortunately, we also did not receive information about your order. To understand this situation and help you, we created a call to the care service on your behalf.

You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My appeals" tab. We will wait for information from you.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.04.2018

Good afternoon! I bought tickets on April 17, unfortunately, like many, there is no expected cashback.

The review was translated from Russian using Google Translate. Show original Show translation
23.04.2018

Good afternoon!

Thank you for your feedback. We will certainly help to understand the reason for non-accrual and solve the problem. An appeal to the care service has been created from your account. To respond to the appeal, follow this link: https://help.letyshops.ru/hc/en/requests.

In order for you not to lose confidence in a successful purchase, we recommend that you review our shopping rules: letyshops.ru/pravila. This will help to avoid such situations.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.04.2018

I bought a ticket, the order is paid, I see the transition, but there is no cashback charge.

The review was translated from Russian using Google Translate. Show original Show translation
13.04.2018

Good afternoon, Larisa!

Thank you for your comment. There are factors due to which cashback may not be credited, even if there is a transition from our service. They are described in detail in the cashback shopping rules: https://letyshops.com/pravila.

It is important for us to understand the reason for the loss of the cashback of your order, so we created an appeal to the care service from your account. Inform the manager about the situation in more detail to resolve the issue as soon as possible.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.04.2018

After reading the reviews, it seems to me that I'm lucky. I bought a ticket 04/06/2018, and 04/10/2018 is already on the balance sheet. Thank you very much. Technical support letishops in shock as I understand it)))

The review was translated from Russian using Google Translate. Show original Show translation
04.04.2018

I bought 2 tickets, there is a transition, no cashback is visible, EVEN EXPECTED ,,, The reservation is paid !!!

The review was translated from Russian using Google Translate. Show original Show translation
05.04.2018

Hello Elsa!

Thank you for your feedback. We are sorry that the cashback for your orders was not fixed. To quickly understand the reason for non-accrual, we created an appeal to the care service on your behalf. Please respond to the appeal and report the situation in more detail.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.04.2018

I bought 2 tickets, then another 1, there is a transition, there is no cashback, EVEN EXPECTED ,,,

The review was translated from Russian using Google Translate. Show original Show translation
01.04.2018

Hello, hello!

Thank you for your feedback. As a rule, cashback is recorded in your account for a day from the date of registration.

In order to control the accrual of cashback and help you, we created an appeal to the care service through your personal account, section "Help".

Please specify the information on orders that we need to resolve the issue. Be sure to try to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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