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Purchases at TOMTOP with cashback in Czech

Waiting time for crediting cashback
Average waiting time for cashback: 35 days
Maximum waiting time for cashback: 50 days

Cashback is credited for the actual payment amount only without taking into account the amount of bonus points used.

 

Attention! The amount of cashback is credited in the currency you chose when registering with LetyShops. And it is converted at the rate of National Bank of your country.

Reviews on TOMTOP (97)

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05.09.2017
The site is not very. Support is not very. But ... I ordered 1 + 5 came in 23 days. Although I read a lot of negative reviews.
The review was translated from Russian using Google Translate. Show original Show translation
05.09.2017
I do not recommend this store, I ordered 1 + 5, on August 11, with fast delivery of 4-10 days, already on September 5, there is no phone, the tracker freezes, I wait until money is returned to PayPal, people do not order from there!
The review was translated from Russian using Google Translate. Show original Show translation
01.09.2017
I highly do not recommend this store, for what time I have already seen that all the scammers. I ordered a copter from this store, I wait for it to be sent (I waited five days), I write to those support saying when you send my order, and they answer me, then you need to pay 24 bucks for shipping. Naturally, I was a little dumbfounded by this news, firstly why no one had told me this before, but only after I wrote to them, and secondly what they originally wrote that they had free delivery. Well, I still paid for the delivery of 24 bucks and so hoped that they would send the goods to me, but it wasn’t there, support told me that my goods could not be sent anyway, now I will open a dispute on paypal and I will knock out my money from them. It’s better to overpay and buy on Alik than to lose your time in dealing with these scammers. Do not buy anything from them.
The review was translated from Russian using Google Translate. Show original Show translation
31.08.2017
I don’t know how anyone has it, someone is sent right away to someone. I was sent in 2 weeks only. But I’m not happy not so much with this, but with the fact that there is no connection with the store! I have never been answered there. Yes, and you still need to understand how to contact them. Something was answered only in VK in the off group and even after the goods have already been sent at last ... How to cancel the order, there is also nothing if you didn’t pay via PayPal, sit and just pray that they will send at least something. Otherwise, open a dispute only directly at Paypal. And only for such a service I will never buy anything in this store again with any cashback and discounts. Let them change, but it will be visible there.
The review was translated from Russian using Google Translate. Show original Show translation
30.08.2017
Orders are received, cashback is not credited, the last order changed the status to received, although I did not receive it.
The review was translated from Russian using Google Translate. Show original Show translation
31.08.2017

Good afternoon!

Thanks for the feedback. Don’t worry, the cashback for your orders is displayed with the status “Pending”. You can look at the estimated date of crediting the cashback for each order. To do this, hover over the status “Pending” with the mouse cursor.

The process of confirming orders and crediting cashback is automatic and as soon as the store transmits the corresponding confirmation, the status of orders will change to “Enrolled”. The time for crediting is necessary for the store, in order to be sure that you will not return the parcels, to the order confirmation process and other technical delays that may occur.

There will be questions and suggestions regarding the work of our service, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.08.2017
I made an order with TomTop, the cashback appeared quickly, but here the problem is in confirming the order, I received the parcel more than 2 weeks ago, and on the store’s website it is still sent in status. I don’t even know when the store will confirm my order and confirm the cashback, otherwise I don’t see any sense of cashback on this site, if the order is not confirmed (or I didn’t understand something, but I didn’t find the confirmation button on the site) ... .....
The review was translated from Russian using Google Translate. Show original Show translation
29.08.2017

Good afternoon!

Thanks for the feedback. Do not worry, the cashback for your order will be credited according to the estimated date of confirmation of the order. If this does not happen, be sure to inform the care managers will try to help you.

There will be questions and suggestions regarding the work of our service, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.08.2017
Two orders in tomtop hang in the status - sent. Cashback is not credited.
The review was translated from Russian using Google Translate. Show original Show translation
27.08.2017

Hello!

Thank you for your feedback.

If after one day from the moment of placing the order the cashback did not appear in your account, although it was designed taking into account all the rules: https://letyshops.ru/pravila, please create an appeal through the Help section of your personal account. We will try to understand this situation and help.

Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.08.2017
I put 2 points for support, which is lying that the goods are sent and do not want to cancel it and give the track. And for the fact that cashback is triggered every other time. The sums of purchases were large: from 500 to 1000 dollars!
The review was translated from Russian using Google Translate. Show original Show translation
19.08.2017
It’s a good store, I don’t know why some people complain here, everything came to me quickly (12 days) and cashback for the next day was already in the office of Lettershop. Probably because I'm from Belarus and it’s not delivered by Russian Post)
The review was translated from Russian using Google Translate. Show original Show translation
18.08.2017
Strange store. Scored small things in May, ordered. The next day, supposedly, everything went and ... They are not. Even after 2 and a half months. How to open a dispute, make a refund - is unclear. I will not do large orders here.
The review was translated from Russian using Google Translate. Show original Show translation
18.08.2017
Doubtful! I made 3 orders, not a single cashback was confirmed, although everything was always perfect when buying in other stores! In Tomtop, everything is felled on Fly, here they say that the store did not confirm the order ... So think for yourself ...
The review was translated from Russian using Google Translate. Show original Show translation
18.08.2017

Good afternoon!

Thanks for the feedback. Unfortunately, indeed, orders from the TOMTOP online store were not automatically recorded in our system.

For a successful cashback calculation, it is very important to adhere to the rules for making purchases with a cashback , then there should be no problems with fixing orders.

For our part, we sent a request to the manager who is responsible for cooperation with the TOMTOP store and will try to find out the reason for the loss of cashback as soon as we receive a response from the store, the manager with whom you corresponded will contact you.

Don’t worry, we will make every effort to figure out the reason for the loss of cashback and help you.

There will be questions and suggestions regarding the work of our service, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.08.2017
I ordered headphones, gave a track that was tracked for 3 days and that’s it. 2.5 months passed, no headphones, no money - support service was gone. They ride all they want, it is unrealistic to challenge. You need to remove the store from the list of partner stores in order to stop this mess.
The review was translated from Russian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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