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Purchases at Старая Ферма with cashback in Czech

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
Maximum waiting time for cashback: 60 days

Reviews on Старая Ферма (36)

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21.08.2020

There are no complaints about the store itself, everything was delivered on time and in full. But cashback never appeared in Letishops ... There is no interaction between the service and the store, the order has already been completed, and there is no cashback even in the pending status.

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2020

Hello!

The situation with the loss of cashback is also unpleasant for us. We see that you already have a call to the care service. The manager will definitely contact the partners and will try to resolve the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.07.2020
A couple of times before that I made orders - it was more or less tolerant. But not at this time. Thesis: 1. The goods from my order are twice changed due to their absence from the warehouse, although they are available on the website for selection and adding to the basket. Of the five positions, four were replaced. 2. When replacing goods with analogues (in weight and price), the operator changed the discount applied at checkout without approval. 3. Lost bonuses from the partner and cash back letyshops due to re-ordering with the assignment of a different number (also without agreement). 4. The order could not be sent two weeks from the date of prepayment. As a result, the order had to be canceled (so I can’t say anything about getting the cash back), the money was returned. Prices in the store are lower if there is an additional discount. The assortment is formally large, but in fact you will not guess what is really available. Payment is possible upon receipt. Use at your own risk.
The review was translated from Russian using Google Translate. Show original Show translation
30.11.2019

The transition from letishops to the store website does not work. more precisely, he throws it to the site, I make an order. even a cashback "on hold" is displayed, but in the personal account of the store (and in my mail) there is no information. I call the store, ask, they say: there is no order from you. miracles of the number of orders that no one except me and LS sees: Order number: NF-712946 from 30.11 Order number: NF-712938 from 30.11 Order number: NF-711863 from 29.11

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2019

Hello!

Indeed, we see a cashback for orders in your personal account. We recommend that you contact the store again. Unfortunately, we do not have data on the availability of information on the order in the personal account of the store.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.11.2019

The prices are average, they ship the goods pretty quickly. Cashback was in the waiting status of 50 days and credited in a smaller amount. It is rather strange for regular customers to credit at a lower rate and not to inform about it both during the order and during the entire waiting period. The question is probably to the Old Farm and Letyshops, why so.

The review was translated from Russian using Google Translate. Show original Show translation
07.11.2019

Good afternoon!

Partners transfer more commission to attract new customers. We have not forgotten about the regulars and charge cashback :) We recommend that you familiarize yourself with rates before placing orders. They are published on the page upon transition.

Apparently, the partners took more time to process the data. If cashback is not credited on time, please report to the care service.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.10.2019

accrued cashback, but for some reason less than promised (

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2019

Good afternoon!

Victoria, the cashback amount has changed when credited. The percentage of orders at Old Farm depends on whether you have previously made purchases in the store or not. According to information from partners, you are a regular customer, that's why the cashback was credited at a base rate of 1.5%. Created an appeal to clarify the information. Unfortunately, we did not receive your answer :(

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.09.2019

good store. the cashback hung for a long time "waiting", sent a screenshot of the order to LetyShops - enrolled.

The review was translated from Russian using Google Translate. Show original Show translation
27.09.2019

Good afternoon!

Natalia, partners need time to process and transmit data on order. The average waiting time for credits for purchases at Old Farm is 30 days. Cashback can be confirmed both earlier and a little later :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.09.2019
A good store, but repeatedly faced with the fact that the goods presented on the site may be out of stock. Operators constantly advertise something. Day-to-day delivery only for money regardless of the amount of the order.
The review was translated from Russian using Google Translate. Show original Show translation
05.09.2019

The store is very good, I buy cat food constantly.

The review was translated from Russian using Google Translate. Show original Show translation
21.05.2019

I constantly buy feed in this store, cashback is activated, but for some reason they did not pay.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2019

Hello, Edward.

If the cashback does not appear, you need to do something about it :)

We have created an appeal on your behalf to understand and help. You can answer through the section of your personal account "Help" - "My appeals". Waiting for an answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.04.2019
I have been ordering for several years. The assortment is very large and there are those positions that almost no one carries. Not only that, they are also at very good prices. Delivery from 1000 r. free, there is a pick-up warehouse (but this is a warehouse with all the consequences). Cashback works properly.
The review was translated from Russian using Google Translate. Show original Show translation
03.04.2019
Delivery can be from 1000 and free to do.
The review was translated from Russian using Google Translate. Show original Show translation
01.04.2019
I love this store for good feed prices and ongoing promotions. I am very glad that we added delivery on Saturday and payment by bank transfer without increasing the cost of the order. And thank you very much for the bonus with Tinkoff.
The review was translated from Russian using Google Translate. Show original Show translation
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