An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
Twice I placed orders on SHEIN and twice I had to apply for lost cashback. The first time the LetyShops team was efficient and found it in recor times, I hope so again this time
Good morning!
We are already working on solving your cashback problem and will update you as soon as possible.
We apologize for the inconvenience and invite you to pay attention to the following information.
Unfortunately, the attribution of cashback is a fairly delicate technical process and it is essential that the service is used in the correct way 100%. Always remember to activate the cashback by accessing your favorite store through the shop page on LetyShops, before placing any product in the cart (even if you do not want to complete the order at that time), and never delete cookies before completing a order. By doing this, you will have done your part to make the service work as efficiently as possible. We are at your complete disposal for further clarifications.
Cordially,
LetyShops team.
Received cashback after 30 days but worth it
It takes too long to credit the money, I have placed several orders, yet I have not received even one euro
Good morning!
Our partners need time to process the order data. The terms can be found on the transition page. The accreditation date can be found in your personal account.
Cordially,
LetyShops team