Hello, Galina!
Thanks for your feedback.
We turned to partners and, unfortunately, received just such an answer from partners on request. We can get such an answer if several partners were fixed during the checkout process and subsequently only one of them was paid. In the future, please try to temporarily disable third-party extensions, close third-party tabs and not switch to them during checkout.
According to the appeal, this issue has been resolved in your favor.
If you have any difficulties or questions - please contact, we will be happy to help.
Have a nice day!
Respectfully,
LetyShops team