I don't understand why Letyshop is such a problematic cashback partner. In 90% of cases, cashbacks are rejected and disputes must be opened. And it's time, we have to demand checks from Maudau, it's all long and problematic. Then the dispute hangs for months and nothing gets resolved... It's still very strange how the majority of one-star reviews end up with an average of 3.0?
Good day!
Please note that when using promotional codes, as well as when paying with a card with a cashback function, cashback is not accrued.
If it was not, please open a dispute. We will contact our partners and try to help.
The store is extremely uncustomer-oriented! 1. Cashback is a joke. They take payment for the order, then don't ship it for a few days. You turn to them, and it turns out that there is no product. Why not report it right away??? After that, they cancel the payment, immediately write off a new payment minus the missing product... And! CASHBACK IS NOT ACCOUNTED. Have a comfortable stay! And this is ON A CONTINUOUS BASIS!!! They themselves are to blame for not monitoring the availability of the product, delaying the shipment, and in addition they also steal cashback 2. There is always something missing from the order. And this is not reported! You just wait for the shipment for 1-2 weeks, and the order arrives incomplete 3. Incompetent support service. There is no communication between units. No qualified help or desire to correct their mistakes
Congratulations, Yulia!
We apologize for the cashback inconvenience.
If a refund has been made for the order, the cashback is automatically canceled, as it is credited only for completed and paid purchases.
We are sorry that this caused such disappointment, and we will definitely look into the situation to avoid similar incidents in the future.
Thank you for your feedback and for helping us become better!
MAUDAU UA store
The store service is terrible. Change the delivery date without notice. Many products are out of stock and to get at least something from your order you have to answer many phone calls. Half a year later, Latishops sends a message - "oops, cashback rejected" for all orders that were changed by Maudau. There is no desire to worry about three pennies, only to open a dispute six months later that the purchase was made after all.
Good day!
Cashback is not charged for orders with promotional codes not published on the LetyShops website.
So, unfortunately, your cashback has been declined.