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Disgusting store. On November 24, I ordered a phone at a good discount. Dispatch 24 hours. No matter how it is! I waited a week, wrote in support. They "scratch" me - the processing time is indicated on the order page, and I just gave them a screen with sending 24 hours. We started pulling the rubber again, I write "I am not interested in what problems you have, write the specific date when my phone will be sent." Answer: "Don't worry, no later than December 14th!" In short, I demanded a refund, for the reason: the store violated all the terms of sending and I no longer need the goods. In principle, the money was returned immediately, maybe the sticks were scared. In general, I will not take anything else there, no responsibility to the buyer.
Nice store, a little long delivery time.
I do not recommend this store. I paid for the order on November 14. No answer, no hello. The money was withdrawn, but I don’t understand where it is. I don't even know how to return it. For some reason, the support service asks to wait ten days. Well, I'll wait, of course. I hope my 4 thousand will not fall into someone's pocket.
Thank you for your feedback. We are sincerely sorry that you are faced with a similar situation. Try to contact the "Support Service" of the site at this link: http://www.lightinthebox.com/ru/r/contact-us.html or write to the mail: email@example.com, send your order number and describe your problem ...
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Thank you for your feedback. We are very sorry that you are faced with a similar situation. We are sure that the store values its customers and that what happened to you is more likely the exception than the rule. Perhaps, due to a technical error, they did not manage to send your order promptly enough.
Indeed, sometimes cashback is lost. For the successful accrual of cashback, it is very important to adhere to the rules for making purchases with cashback: https://letyshops.ru/pravila, then there should be no problems with fixing orders.
If you have any questions, please contact. Have a good day!