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Purchases at Hotels.com with cashback in Czech

Waiting time for crediting cashback
Average waiting time for cashback: 80 days after departure from the hotel
Maximum waiting time for cashback: 120 days after departure from the hotel
Если после выезда из отеля прошло больше 4-х месяцев, а кэшбэк находится в статусе "В ожидании", не переживай. Сейчас есть задержка в подтверждении кэшбэка. Как только Hotels.com отправит нам информацию, кэшбэк поменяет свой статус.

Кэшбэк не начисляется за заказы:

- оплаченные с использованием купонов, промокодов;

- оплаченные эксклюзивными ваучерами или подарочными картами;

- сделанные через мобильное приложение Hotels.com.

 

Обратите внимание:

- кэшбэк начисляется только за бронирование отеля на сумму заказа без учета НДС и будет подтвержден после фактического проживания;
- сумма кэшбэка может изменяться в ходе обработки и будет правильно отображаться после подтверждения заказа;
- кэшбэк и скидки не суммируются;

- кэшбэк доступен только для жителей России и СНГ и ІР-адрес должен быть зарегистрирован в РФ или СНГ. При оформлении с ІР-адресов других стран, кэшбэк может быть утерян/отклонен.

Reviews on Hotels.com (44)

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13.09.2021
Maybe I was lucky, but the KB was credited on the day of departure) September 2021.
The review was translated from Russian using Google Translate. Show original Show translation
26.05.2020

Cashback comes for a very long time. Just forever. It's not the first time like this :(

The review was translated from Russian using Google Translate. Show original Show translation
26.05.2020

Good day!

Masha, we understand that you want to see the credited cashback on your balance as soon as possible :) For a reservation at Hotels.com, it is confirmed within 120 days after check-out.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
23.05.2020

I did not receive 300 euros of cashback. In the summer I paid online through Letishop 14 days in a 5 star hotel. The order amount is 3000 euros. Then there was a super-share of 10% cashback. There was a click, but the order was never confirmed. PS At other times, everything was fine, apart from the long waiting time for even immediately paid, non-returnable numbers.

The review was translated from Russian using Google Translate. Show original Show translation
31.05.2020

Good day!

Thank you for reporting the situation.

We created an appeal to understand the issue. You will find it in the "Help" - "My requests" section. The manager will be waiting for your answer :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
17.04.2020

Cashback was confirmed, but only 3 months after the eviction.

The review was translated from Russian using Google Translate. Show original Show translation
17.04.2020

Dmitry, good afternoon!

This is as it should be, because for Hotels.com the maximum waiting time for a cashback is 120 days. I was even more likely to be credited to your balance :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
13.02.2020

Thanks for the feedback! Let's not risk it :(

The review was translated from Russian using Google Translate. Show original Show translation
14.02.2020

Olga, good afternoon!

It is a pity that you made such a decision, because each review has its own background.
Orders are successfully recorded in the system, and cashback is credited to the users' balance. Shop and share your experience :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
12.02.2020

Canceled a fully paid order, no cash back.

The review was translated from Russian using Google Translate. Show original Show translation
12.02.2020

Good day!

Sergey, the cashback for the booking was declined during data verification. This could have happened due to a violation of the terms of service, the rules for making orders with cashback. We tried to support you by adding a bonus to your balance. We hope that no more situations like this will arise.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
19.11.2019

Cashback should have been accrued 5%, in fact 1.5%

The review was translated from Russian using Google Translate. Show original Show translation
25.11.2019

Anna, hello!

We would like to help resolve the issue.

Please answer to the appeal # 1858358, which was created through your account, section "Help". We wait :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
16.11.2019

With 3 purchases, cashback went through only one. I followed the link separately, there are no third-party extensions, but like this. My compliments to Leti's support - they were credited for the purchase after the trial.

The review was translated from Russian using Google Translate. Show original Show translation
16.11.2019

Gleb, good afternoon!

We are always happy to help resolve the issue.
We hope that there will be no more difficulties when calculating cashback.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
21.09.2019

Booked through Hotels in November and December 2018, and the cashback was confirmed to me only this week. Not even a year has passed :)))

The review was translated from Russian using Google Translate. Show original Show translation
22.09.2019

Good day!

Olga, cashback for bookings on Hotels.com is credited to the balance on average within 60 days after check-out. For the convenience of users, the information was published on the service page.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
17.09.2019

Terrible service! Only Dmitry from technical support helps me out, who calms me down and tries to solve something, apparently hotels.com really do not want to give my cashback in the amount of 7,086.40 rubles! So that I once again in my life there booked a room, pf, figurines for them. And so, 2 months have passed, there is no result, we are waiting for what the support of letyshops will do and hope for the best result :-)

The review was translated from Russian using Google Translate. Show original Show translation
18.09.2019

Good day!

George, have not yet received commission and booking confirmation from partners. They have already submitted a request to resolve the issue. The manager keeps the situation under control in circulation.

We are waiting together :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
10.09.2019

I will join in one star. Checked several times to see if the extension is active. Everything was just fine. Cashback has not been credited. Thanks to the support, as always on top. Part of the cashback was compensated.

The review was translated from Russian using Google Translate. Show original Show translation
10.09.2019

Good day!

Didn't receive information on the order :(
Perhaps there was a violation of the purchase algorithm or the data was not transferred. We hope that no more such situations will arise and the cashback will be credited automatically to the balance. Our recommendations will help with this: https://letyshops.com/shopping-rules .

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
21.08.2019

cashback was not confirmed, like all other stores for large purchases

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2019

Good day!

Unfortunately, we did not receive information and commission on your booking. This could be influenced by several factors, including:
- work of third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- transition during the booking process to other pages.

We hope that no more such situations will happen and the cashback for subsequent orders will be recorded in your personal account.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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