Важливо!
Placed an order. But it is not even in the expected ones. The order was delivered by courier, everything was well packed. But the meaning of the cashback if it is not credited
Good afternoon, Ella!
Created an appeal to the care service to sort out the issue. You will find it in the "Help" section. To do this, you need to use the browser version of the site.
Looking forward to your reply :)
Sincerely,
LetyShops team
My cashback has not yet been credited to the balance, 1.5 months have passed, and it is still expected. I saw that bloggers are more likely to be credited to the balance than expected in the summer !!!! and Eve, 2 days later an order was made in Sasha, but other stores have long been included. Solve this question!
Congratulations, Olena!
Cashback in Eva is credited within 2 months. This information is published on the store page.
The bonus is confirmed as soon as we receive information from partners. Its transfer does not depend on who makes the purchase :)
Sincerely,
the LetyShops team
It's good that I read the reviews after, because I probably wouldn't have ordered :) I want to share my experience, because everything went well for me! 10.04 made an order 13.04 received an SMS that the shipment was sent 15.04 picked up at the post office I did not communicate with any of the employees, did not call the hotline. Everything was available, as everything came (also perfectly packed). And I ordered a lot: and household chemicals, and hygiene products, and cosmetics. The only thing that worries me is that the cashback didn't even show up in anticipation (I paid for everything at once). But, as far as I understand, this question is no longer up to the store, but to the LetyShops service itself. Good luck shopping! :)
Hello!
Thank you for sharing your shopping experience at Eva UA :) We are glad you are satisfied.
To resolve the issue of cashback, created a request to the care service. The manager will contact and help.
Sincerely,
the LetyShops team
Very happy with the purchase, ordered an electric toothbrush, all the checks and all the coupons were given to me and delivery is fast, and paid for delivery, here I am just delighted. I will always order here now. Thank you)
Perhaps the only large store that does not have a personal account. Shame! And although the prices are quite reasonable, there will be no information about your order. Cashback is also a problem - it is not charged and you have to contact the care service.
Good day!
Alexander, several factors can affect the accrual of cashback. We are always ready to understand the situation and help.
Sincerely,
LetyShops team
If you are planning to buy something here, get ready to fight for your cashback. I have already taken the product, but there is no cashback even while waiting, but 2 days have passed since the moment of ordering, and 3 days since the moment of payment. Awful online store. They do not even indicate the exact date of shipment of the goods! I do not recommend it. Great first order, very satisfied (no).
Good day!
Dmitry, you don't need to fight at all :)
Cashback for your purchase was not automatically displayed in the system. This could have happened by mistake or due to the wrong ordering algorithm.
We contacted partners to find out the reason by crediting cashback.
For product delivery, please contact the store's support.
Sincerely,
LetyShops team