Purchases at Цитрус UA with cashback in Czechia
Кешбек не нараховується:
- за передзамовлення;
- якщо в замовлення були внесені зміни (номер телефону, місце доставки, переоформлення тощо);
- при використанні програми лояльності "Цитрус Обмін";
- при частковій оплаті бонусами магазину;
- якщо замовлення було оформлене через оператора Служби підтримки;
- при оформленні через bu.ctrs.com.ua/;
- при оплаті від юридичної особи;
- за замовлення, оформлені через мобільний додаток Цитрус UA.
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Reviews on Цитрус UA (115)
Therefore, we publish only our customers' reviews.
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Never order anything in this store in Dishchensky, the stupidity of the staff goes off scale, the issued order can simply be closed by mistake, create a new one, my order was closed three times in a row due to the stupidity of the store employees, in the end, when I received the order, it turned out that there would be no cashback, because stupid employees recreated orders, it simply does not match for cashback.
Yuri, good afternoon!
Cashback is credited for purchases made online through our service. When reissuing or making changes to an order by store employees, we do not receive a commission from partners.
Sincerely,
LetyShops team
Accrued, but 8 days later than promised. Thank you anyway.
Good day!
For Citrus UA store, 30 days is the average waiting time for the cashback to be credited to the balance. Therefore, it can enter the balance both earlier and a little later than these dates :)
Sincerely,
LetyShops team
The toy came to the child for his birthday not in a complete set, they are sorted out. The holiday was not spoiled, but not pleasant, considering that the goods in this store are much more expensive. A toy without additional equipment, not suitable for use. Cashback for both orders was not credited and was not displayed. Thanks to Letyshops, we quickly figured it out and solved the issue with the cashback. As for Citrus, a week has passed, after repeated calls to support, complete ignorance of the situation. I do not recommend, prices are much higher than in other online stores, after-sales service is at the lowest level
Good day!
Anastasia, it's a pity that there is such a situation with the order. We hope the issue will be resolved in the near future.
Sincerely,
LetyShops team
5 stars to letishop, for the quick response to the appeal, that cashback did not appear, and many thanks to all the employees, but citrus let down a bit, but still, everything was fixed
Good day!
Thank you for your appreciation :) We were glad to help.
Sincerely,
LetyShops team
Again, problems with cashback in Citrus. Apparently, Citrus "cares and respects very much" its customers. The last two times I ordered in Citrus and both cashbacks were canceled. Each time you have to contact the Letyshops support service. I highly do not recommend Citrus for my devil-may-care attitude.
Hello Bogdan!
Thank you for sharing your shopping experience through our service.
Cashback rejection and confirmation is an automatic process that is carried out based on the data entered into the system.
Reasons for rejecting cashback may be applied coupons or promotional codes that are incompatible with cashback, as well as changes to the order after placing through our service.
According to the data from your account, you have an open contact with the customer care service. With your help, we will definitely try to figure out the reasons for the non-accrual of cashback and help you resolve this issue.
Thank you for shopping with us. Have a good day!
Sincerely,
LetyShops team
12/17/2017 in the store citrus made a purchase of a set-top box for 2400 UAH. through Letishops. For a long time, cashback was not credited, now it is credited, but with a balance of 0 rubles.
Hello Gennady!
Thank you for your comment.
Under the terms of the cashback provision by Citrus UA store, from 01.11.2017 to 17.01.2018 cashback was accrued at a rate of 1.25% for only products from the Apple category (iPhone, iPad, Mac, AppleWatch, AppleTV). Cashback was not provided for other categories of goods.
If you have any questions about the operation of the service or the conditions for providing cashback - write.
Have a good day!
Sincerely,
LetyShops team
