Purchases at Casa del Libro ES with cashback in Czechia
- Cashback is available only for the Spanish version of the site.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited for second-hand books / books sold by third parties (order made from Casa del Libro's marketplace).
- Cashback is credited only for the article's net value excluding fees as well as additional costs for delivery and shipping.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- According to the Casa del Libro ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 45 days after the purchase has been made.
If the order is divided into several parcels, the cashback can be transferred only of one of them. If the cashback did not appear for the entire purchase amount, write to the LetyShops Customer Care Service.
Reviews on Casa del Libro ES (111)
Therefore, we publish only our customers' reviews.
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For Letyshops 5 stars, for the Book House not so much. When the cashback is normal, they don't give me any problems and at the latest the next day the cashback is reflected, but the last time they raised it they wouldn't let me make the purchase if I made the transition from Letyshops. In the end, Letyshops gave me the solution, very quickly and with excellent service, thank you!
Good afternoon!
We thank you for sharing your experience and we hope that incidents like this do not happen again.
A cordial greeting,
the LetyShops team
High cashback in the House of the book is synonymous with not appearing to you. I've been using letyshops for a long time and it's perfect, but there are stores that just when they have higher cashbacks... don't appear. A pity. I don't think it's a problem with letyshops, but with the stores themselves. I hope they solve it for me... I bought the books there for the cashback, otherwise I wouldn't have bought them there.
Updated REVIEW EDIT: letyshops customer service out of ten as always. In a few days they have given me a solution. Thank you!
Hello Deva!
Thanks a lot for sharing your experience. It has been a pleasure to help you ❤
All the best,
the LetyShops team
After several orders I have had one in which they did not return 10% of the offer but the usual 2.5. When I made the claim at Letyshops, they immediately started up and solved it immediately, they even paid me the difference before the final recognition of La casa del libro. Totally recommended!
Very good!
Thanks for sharing your experience. It has been a pleasure to help you ❤
Merry Christmas!
With the best wishes,
the LetyShops team
