Purchases at Allo UA with cashback in Czechia

Does the increased cashback apply to Apple products? Because for other stores, the conditions state that there is 0.5-1%, but here it is not stated in the conditions. Thank you for the answer

No. 302441859 Received on 10/16/2023 I was not charged cashback, but just dropped 899 UAH! I DID NOT USE THE CHIP!!!! Allo automatically adds it to the check when the product is issued!

I bought a smartphone in September 2023, the cashback was increased and without problems. In October, I bought a combined cooking surface, and the cashback was not accrued, for the reason that bonuses were accrued on the chip (but I do not use it). Latishops helped to solve the problem and added cashback to the account!

For purchasing a certificate from Allo (according to accounting, this is a real non-refundable advance to the store) - Allo does not award cashback. And what’s most interesting is that when paying with a certificate for an order (essentially an advance payment), cashback is also not credited, as I discovered on 10/17/23 when paying for an order with a certificate on the Hello website. Although Allo received the money and even in advance, cashback does not consider it necessary to pay for it.

Hello does not include payment with a certificate (which is essentially an advance payment offset) in cashback. The purchase of the certificate itself (which is an advance payment) is also excluded from cashback on Allo.

I ordered a kettle, the delivery was postponed 2 times, and I called myself the first time. They wanted to postpone it for the third time, she refused. There is always no product, why display it. Therefore, bonuses are not accrued. I do not recommend the store.

I ordered a product with an increased cashback of 7.5 percent, I specifically chose allo because I expected to receive a significant cashback. In the store, he said that he did not want to use the chip. I came home and received a notification that I have chip points in reserve. With this attitude, the desire to buy in the future does not arise.

Regarding the review dated September 22, 2023 and the response to it from the ALLO company: “Good afternoon. We offer punishment for incompetence. We will contact you by telephone. Hello company Hello" (09/25/2023). On September 23, 2023, he additionally provided ALLO employees with a communication method via a chatbot in Viber. After 10 days, there was NOT A SINGLE attempt on the part of the ALLO company to contact us. Therefore, we can say with complete confidence that the NO attitude towards the client on the part of the ALLO company described in the review dated 09/22/2023 is a systematic and centrally approved negative phenomenon within the company, and the response to our review dated 09/22/2023 was left by representatives of the ALLO company “FOR CHECKS” ", in order to make the appearance of positive movements towards clients.

I do not advise you to order from Allo through letyshops! You will not see cashback from the store! In the terms of accrual, it is indicated that points are accrued either on a chip or in Lettyshops. OK. I reread the comments about this store, as if everything became clear. When placing the order, the chip card was not used, but when paying in the store, the consultant asked about the chip card, to which I was told that I did not want to use it and emphasized once again that the chip card should not be used. The consultant replied that he did not use it, only the points on the chip card came. The store does not meet the conditions for providing cashback. The consultant replied to the appeal to Letishops that the terms of the order had not been met. Such partners spoil the impression of letyshops itself. However, letishops does not respond to comments from customers.