I made about 10 purchases, 6 of which were from AliExpress (recognized immediately without any problems), while from other sites - booking, zebra, Grupon not. I asked for my returns with service, for which I am grateful, but I have the impression that the application works only in the case of AliExpress, because my friend has the same, she did not recognize her returns from other stores. Yes, I know what the rules are and with each subsequent order I read the rules of cashback operation in the given stores, I entered directly through the application and closed the rest of the pages before doing so. It doesn't do anything.
Good morning!
We are also interested in automatically showing up the cacheback and ensuring that you are satisfied with the service. We can see that the cashback issue has been resolved. Thank you for being responsible when purchasing and adhering to the store's terms and conditions. We hope that there will be no more such situations.
Greetings,
The LetyShops team
I left a negative review here a little earlier, because I did not know that I had 2 accounts. I saw the first, then the second. Somehow done wrong. But. The team figured it out, combined both accounts. Now it's order. Was registered about 5 years ago. I have repeatedly withdrawn funds. Everything works well. The main thing is not to forget to enter the store through them.
Good day!
Igor, you were able to register another account because you specified a different email address.
We are always in touch and ready to help :)
Sincerely,
LetyShops team
The most top site, I love to even watch and you are my friend on YouTube. Krasava, continue on))
A complete scam, for large purchases (in my case a purchase of more than € 1000 in courtingles) they only give long and absurd waiting times to tire the customer so that they finally give up. The only thing you can say is: "Unfortunately if you receive the Cashback, we do not receive a share from the partner either" They repeat that over and over again for weeks, until in the end they end up saying that they are not going to give you the Cashback. Not at all recommended to buy through Letyshop to scratch a couple of euros from purchases. For the first purchases if they make you the Cashback so that you trust yourself and when you make a large purchase they wash their hands.
Hello.
We are sorry that you had such an opinion about our service.
We do not work directly with all stores, but through our special affiliate program. We apologize for the long wait. We have contacted you sending a request to find out the reason for the loss of the refund, since the store did not transmit any information about your order. Unfortunately, we have not received any response from the store and this means that, since we from Letyshops have not received our commission, it will not be possible to credit the Cashback. In the past we have already made some loans using company funds. Unfortunately, we cannot do it continuously. We sincerely hope that our agent's recommendations will help with future purchases.
Sincerely,
LetyShops team
I have worked with the service since 2016, reached Lety-Gold, but this year I will leave here completely to competitors (thanks in part to the support employee who is talking to me at the moment). Service has only gotten worse over the years! Disgusting user support, they answer once a day, in the late afternoon, as if they are writing after the main work ... no "care" about the user. To find out the fate of the missing cashback, they are asked to wait from "6 weeks", because they will probably walk on foot like Lomonosov to bow to their partners. Conclusion: either this office does not respect me, or its partners disrespect this office. As a result, we go to competitors, replicating this review everywhere.
Good day!
Ilya, we appreciate that you have been making purchases with LetyShops for 4 years now. We are sure that the service brought not only negative emotions.
We care about users and try to reduce the waiting time for a response in contact. Sorry to wait.
We have not received information on your order. To find out the reasons for the loss, we turned to our partners. All requests are processed on a first come, first served basis through a special program. Upon receipt of a response, the manager will immediately contact you in the appeal.
Sincerely,
LetyShops team
The restriction on the withdrawal of funds infuriates, the percentage is lower than that of competitors. Did not like
Good day!
There is indeed a withdrawal limit in our service, since we take on the commission for the transfer.
With the help of a Premium account, loyalty program statuses and promotions of an increased percentage, which we often run, you can collect the amount for withdrawal faster.
If the conditions change, be sure to notify users.
Sincerely,
LetyShops team
Everything is convenient, understandable, fast. But the disrespectful address to their clients on "you" is very jarring. After all, among your clients there are not only young people, but also people of the older generation.
Good day!
Thanks for your feedback!
We try to be closer and more open to our users, so we changed our communication style to a friendlier one :) In no case are we trying to be rude or disrespectful.
Sincerely,
LetyShops team
I will be brief: I am pleasantly surprised by such a competent and friendly service provided by the LetiShops team. The solution of issues is very prompt with a pronounced customer focus. Thank you! The prosperity of the company and a lot of joy to the team! Thank you, Anastasia!
Good day!
Victor, thank you for being with us! ❤
We will certainly pass on words of gratitude to Nastya.
Sincerely,
LetyShops team
A disaster, after a purchase over € 1000, 5 months waiting, they tell me that there is no cashback because the store has not responded ... My complaint id is the following: # 1761026, to see if someone responsible can see that is happening and gives me a solution! For the rest of the buyers, be careful, do not make purchases expecting cashback ... this never comes and they make you dizzy for half a year.
Hello,
We apologize for the long wait.
We do not work directly with all stores, but through our special affiliate program. We have contacted you sending a request to find out the reason for the loss of the refund, since the store did not provide us with any information about your order. Unfortunately, we have not received any response from the store and this means that since we from Letyshops have not received our commission, it will not be possible to credit the Cashback.
In the past we have already made some loans using company funds. Unfortunately, we cannot do it continuously.
We sincerely hope that our agent's recommendations will help with future purchases.
Sincerely,
LetyShops team