Achats avec cashback chez tutu.ru en Suisse

salut!

Voyons ensemble pourquoi cela se produit. Nous avons créé un ticket de soins. Nous serons heureux de recevoir votre réponse dans la rubrique "Aide", onglet "Mes demandes".

Cordialement votre,
L'équipe LetyShops

Anna, good afternoon!

The cashback rate in tutu.ru depends on the category. Since a train ticket was purchased, the percentage was 0.8%, according to the terms of the store. We advise you to get acquainted with them before placing an order.

Respectfully,
LetyShops team

Konstantin, good afternoon!

At the moment, we are cooperating with the tutu.ru reservation service. The connection request ua.tutu.travel was transferred to the manager, who is involved in connecting new stores.

Thank you for buying with us :)

Respectfully,
LetyShops team

Good afternoon!

Andrei, you need to figure out why this happened.

Already created an appeal in the "Help", "My Messages" section. Manager Katerina is waiting for an answer to help.

Respectfully,
LetyShops team

Good afternoon!

Natalie, thanks for the comment.

It is a pity that such a situation has occurred. We hope the following purchases will be more profitable for you.

The cashback rate is set based on agreements with partners. To increase it, we hold promotions, provide Lety codes and increase the percentage of cashback. We also have a loyalty program and it is possible to increase the basic cashback rate by 30% by connecting a Premium account.

If you have questions, please write.

Respectfully,
LetyShops team

Love, good afternoon!

Thanks for the comment.

Indeed, we cannot guarantee the accrual of cashback when using a card with bonus programs / cashback function. Third-party extensions may overwrite our link at the time of transition.

It is always important for us to understand the reasons for losing cashback and prevent such situations in the future.
To help resolve the issue, they created an appeal to the care service.
Please answer the manager in circulation # 1589123.

Hope for feedback.

Respectfully,
LetyShops team

Veronica, good afternoon!

Thanks for the feedback.

The reasons for losing the cashback can be: visiting or working other applications on the device, which have the ability to rewrite our affiliate link, violation of the purchase algorithm or store conditions. Maybe an error occurred, so the cashback did not appear. We hope the situation does not happen again. The partner has proven himself on the positive side during a long cooperation.

If you have any questions - write. Always in touch and ready to help.

Respectfully,
LetyShops team

Good afternoon, Elizabeth!

Thanks for the feedback.

We noticed that the cashback for ordering tickets is displayed in your LetyShops account.

There are certain conditions for accruing cashback. We publish them in the store description on our website. For example, when placing orders from the tutu.ru mobile application, cashback is not credited. This is due to the fact that not all mobile devices can not always track cashback.

There will be additional questions - write.

Respectfully,
LetyShops team