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110 rub
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Achats avec cashback chez L’Occitane en Suisse

Délai d’attente
Temps moyen d’attente pour voir apparaître le cashback: 35 jours
Temps d’attente maximum pour voir apparaître le cashback: 68 jours

Минимальная сумма заказа для получения кэшбэка 700 рублей.

 

Важно! Кэшбэк не начисляется:

- за подарочные сертификаты;

- при совершении заказа от имени юридического лица;

- за заказы, сделанные в мобильном приложении L’Occitane.

Avis sur L’Occitane (27)

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Nous voulons que les commentaires soient utiles aux personnes qui achètent avec le cashback dans Letyshops.
C’est pourquoi nous ne publions que les commentaires de nos clients.
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02.12.2018

I’ve been familiar with Loxitan for only two years, but I have already spent a five-figure sum on their products (offline, online, in Russia and abroad) O_o - some tools, brand concept, design, etc. are very good. Nevertheless, no matter how much I love their creams, I will leave a negative review for the store, because Loxitan has overcome overwhelming greed for the last two years, and the brand does not really care about its customers. Either they do not send out newsletters with stocks, they do not send a traditional letter with a surprise to DR, then they bring in products with an expiring shelf life. You won’t interrogate boxes and probes, the prices are atrocious, gifts and discounts, basically, do not work simultaneously. Recently I found out that Loxitan is cooperating with Letishops - and the last two orders were made through Letishops. I am acquainted with all the rules of the store and cashback service far and wide, I carefully carry out everything. For the first order, Loxitan himself for unknown reasons rejected my cashback. During the second order, the cashback was lost - in tech support they said that, again, the store did not transfer the reward for my order. What can I say: thanks to the Letishops support team, who, despite Loxitan’s “vagaries”, nevertheless found the opportunity to credit me my cashback both times immediately, quickly and politely. Well, of course, it is disgusting to contact Loxitan himself, once again.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
03.12.2018

Good afternoon!

Thank you for your feedback.

We do not work directly with stores, but through special affiliate programs. Unfortunately, the information on your order didn’t come from partners. We sincerely hope that such situations do not happen again.

There will be questions - please contact. Always happy to help.

Thank you for your cooperation. We wish you only a pleasant shopping!

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
24.11.2018

The store rejected the cashback, although it was designed in accordance with all the rules. Many thanks to the support team for a quick solution to the problem and crediting the cashback to the account.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
24.11.2018

Hello, Catherine!

Thank you for shopping with us.

Reasons for the cashback rejection could be such factors as the use of third-party promotional codes or coupons, rewriting of an affiliate link or violation of the conditions of the store. Also, an error might have occurred.

You can contact with me any time. We will be happy to help in any situation :)

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
28.08.2018
Thank you) we decided the issue with cashback)
Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
07.08.2018
When ordering, the cashback did not appear, contacted the support team, quickly sorted out and charged. Thank!
Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
01.07.2018

Hello, again this time the cashback did not appear, the last time through the support service was accrued, this time again there is none (

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
15.07.2018

Daria, hello!

Thanks for the feedback.

It is important for us that while using our service, users enjoy shopping and not encounter difficulties.

To help you sort this issue out, we have created a call to the care service. We will be glad to receive information about the order on the "Help" - "My Calls" tab.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
06.06.2018

letishops every time worse and worse. constantly lose cashback. I'm starting to think about changing to another cache service

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
06.06.2018

Good afternoon, Anastasia!

Thank you for your comment. We are sincerely sorry that you encountered certain difficulties when working with our service. We very much understand and regret that cashback did not appear. Indeed, this is very unpleasant.

We really want to understand the reasons and do everything possible to eliminate them and you are no longer worried about your cashback. Our manager answered your request and is waiting for information from you to help as soon as possible.

Due to the specifics of working with stores under the cashback program, there are a number of reasons because of which cashback may not be credited. All these reasons are described in the cashback purchase rules. Additional conditions (if the store has one) can be found on the page of each store on our website.

Promotional codes, discounts and other bonuses can really be a frequent reason for losing cashback. This is due to the fact that it is simply not profitable for the store to provide a double discount and when using third-party bonus programs, a fee is not paid to our service.

The most common reason and difficult to detect are the settings of the device from which the purchase is made. Indeed, third-party browser extensions, some functions of anti-virus programs, ad blockers, and even viruses can adversely affect the fixing of cashback. Even in the event of loss of cashback for reasons independent of us (which means that we did not receive a reward from the store), we always try to at least somehow help and, if possible, partially or completely, compensate the cashback from our own funds.

We wholeheartedly want to improve the service and eliminate all possible obstacles to profitable and convenient cashback purchases.

We look forward to hearing from you.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
19.05.2018

Yesterday I received an order No. 18055308 of 05/13/2018, but the cashback is 143 rubles. still not reflected. Something is happening with the service. Tired of persistent support letters. I always ordered Google from a browser, in the last year the cashback from it was not reflected with an enviable frequency. I began to order from another browser. and on you ... again blubber! It is very uncomfortable. I would like to switch to another service already. For a person living at a modern pace, it is extremely not convenient!

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
20.05.2018

Hello, Elena!

Thanks for your feedback. We understand your emotions, because when the cashback is lost for some reason. It is very important for us that our users do not encounter difficulties when making purchases through our service.

Unfortunately, there are a number of factors that affect the fixing and display of cashback. One of these factors is the specific settings on corporate networks and devices. Often, special settings are made on the working networks by the system administrator, and a number of programs are installed to protect data, so we can’t know for sure whether filters are installed there that can block traffic transmission. We recommend that you place orders from your home network and device.

We hope that during our cooperation you were able to verify our loyalty and willingness to help. On your question, a new appeal to the customer care service has already been created.

Waiting for feedback.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
18.05.2018

Hello, I made an order this morning, the cache did not appear (

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
19.05.2018

Hello Daria!

Thank you for writing. To understand this situation and help you, we created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My appeals" tab.

We will wait for information from you. Good evening!

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
08.05.2018

I made an order by clicking on the link. The order will be brought right now, but the cashback, alas, has not been charged. Apparently this store, with others such a problem did not arise.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
09.05.2018

Anastasia, hello!

Thank you for your comment.

To help you understand this situation, we have created a call to the care service on your behalf. You can familiarize yourself with it and give an answer in the "Help" - "My appeals" section.

Have a good day!

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
16.03.2018
One of the favorite and most frequently used online stores! I am very glad that he appeared here and it will be possible to receive cashbacks for purchases.
Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
14.03.2018

Cashback was not credited to this store at checkout and has not yet been added.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
15.03.2018

good day, Elena!

Thanks for the feedback. We understand and share your dissatisfaction with the non-accrual of cashback. Often, cashback losses occur due to a violation of the cashback shopping algorithm. Also very often the reason for non-accrual in the device from which orders are placed. Unfortunately, some browser extensions, antiviruses, programs, and viruses can interfere with the crediting of cashback by rewriting affiliate links.

It is important for us that each of your orders is fixed automatically and every profitable purchase brings you joy.

We contacted you through the Help section. Please respond to the request.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
17.02.2018

For some reason, cash back is not always added for this store. I have already stopped writing about this. The last time my order was on February 8th. Cash back has not yet appeared and apparently will not appear.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
18.02.2018

Hello Julia!

Thanks for your feedback.

We understand that such situations are really unpleasant and will try to understand in detail your situation in handling. We hope that we can find out the reason for such cases and in the future, cashback for orders from this store will be successfully recorded.

Good luck to you!

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
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Vous êtes malheureusement un peu en retard :(
Tous les bonus de cashback pour ce magasin ont déjà été utilisés. Ils réapparaîtront peut-être plus tard. Mais vous pouvez toujours en trouver dans d’autres magasins.
Bonnes affaires !
Recherchez une augmentation du cashback dans notre catalogue ! Toutes les offres sont limitées en nombre et en durée, alors ne ratez pas votre chance.