In my experience, all orders for Varus during promotions with increased cashback receive cashback only through opening a dispute. The first one was found in March 2023. Now I'm waiting for the second one to order in October. The search period looks optimistic - 4 months :)
Hello!
Promotions do not affect the fixation of cashback. It is very important to follow our recommendations and store conditions.
Thank you for creating an application. We turned to our partners.
The LetyShops team
Of the pluses - cashback is accrued, there are some promotions and discounts. But all this strongly overlaps the quality of work of employees. It's not the first time in the store: 1. the bonus card doesn't work = points are not accrued for the purchase + I can't write off the ones I've already accumulated and it becomes clear when paying. and I ask if the card was scanned - yes! 2. when picking up an order with self-delivery, the communication with the picker is very poor face to face: - "there is no cheese, you can replace it" - I go and find the same one that I ordered; - then they tell you "that's all there is" you can pay, and then it turns out that something is not there and it is missing - as if everything is fair, but my order does not participate in the promotion because the amount is insufficient (and it would be possible to add a greater weight of something if they told me otherwise) she complained to the operator - there was nothing wrong with everyone. if you have already paid, then they will not do anything. conclusion - if you want to buy something here, prepare for the risk and the fact that everyone does not care about your questions. to give money
It is a pity that you had a negative experience of cooperation. VARUS values its customers and treats every purchase with care. We took your comments into account and did everything to make you satisfied with the next order.
We invite you to visit varus.ua and place a new order so that you can verify the quality of our service.
Varus UA store
Made an online order. I would like to remind you that for orders from UAH 499 with free delivery, I was charged UAH 550 and the delivery was included. The amount of delivery is UAH 49. 550-49=501 hryvnias, that is, there should have been free delivery. I tried to resolve this issue with the packer and through the hotline, I was told that the amount of my order is paid for delivery, and this was justified by the fact that the amount of packaging is not included in the amount of the order. How is it? I pay the amount of the packaging, why is it not included in the amount of the order? And for more than a month, the store where I order for the second month in a row never has meat, only chicken. I have a question, does the store really have no fresh meat for two months or did the employees forget to restore the product?
Good day!
Free shipping does apply to a certain amount of your selected items, excluding the cost of packaging. This information is indicated on the website varus.ua. We will take your comment into account and check the availability of fresh meat in the store.
Thank you for your feedback!
Varus UA
Varus... DEFINITELY... at least here in Pavlograd, the best of all. THANK YOU.
1) When ordering, a minimum number of packages was specified. They packed everything possible and impossible into disposable bags and, of course, charged for them. 2) There was no necessary tomato paste in the ind. packaging, allowed them to choose a replacement at their discretion. They added the one that is twice as expensive as my order and in a tin can... Although there were other options closer to my order both in terms of packaging and price. It is not possible to leave feedback on the order on the website
Good day!
We checked the information on your order.
The receipt indicates two packages in which your goods were packed. When packing, we select the number of packages that is necessary for your order, taking into account the principles of product proximity.
When replacing the product, our employee chooses the best option.
Thank you for your feedback!
We will take your comments into account and do everything to ensure that you are satisfied with further cooperation with VARUS.
VARUS store
The last three orders - for two of them cashback was not calculated. In both cases, there should have been an increased (hot) cashback. And quite often they do not have the goods that can be ordered through the site. Due to this, the payment amount becomes less than the one indicated at the beginning, and the cashback is lost and lost for 4 months. And you don't know if they will find it after 4 months at all, so next time I will refrain from Internet orders in Varus.
Good day, Alexander!
We are sorry that you encountered difficulties. Our managers will contact you and help resolve the issue.
The LetyShops team
Varus in Zaporizhzhia is great. If something is missing, they will call back and replace it with what I say. Delivery is scheduled - no questions, they work at 101 percent! Thank you. Latishops cashback is always calculated, everything is as it should be!
Super! Glad to try for you!
They ordered anything from two bottles of water to two bags of food) the operator collected everything according to availability from the store, 80% of the goods are usually in the store, for the other 20% they found a replacement, they also used fast and regular delivery, everything was delivered on time!
Hello!
Thank you for sharing your experience. I'm sure it will be useful to other users.
The LetyShops team
you place an order the next day they call the next day in the morning they say we will not bring you anything. According to the supermarket, it is better to place an order not in a day, but in two or three days. but even if your order is collected, your order will still not be delivered in time, it will be constantly rescheduled. I was moved from 9:00 to 14:00
Good day!
We are sorry that you had a negative experience with VARUS. We checked the information - there really was a delay in the assembly and, accordingly, the delivery of your order.
As an apology, a promotional code with a discount for your next online order has been sent to your phone number. We will try our best to leave you with a positive impression!
Varus UA store
Prices are normal, but - for cashback only a fence in the store, online - devil and a bow on the side - there may be no goods, and they will score without a call back, they can write off for delivery when it is free of charge (which kills cashback) and so on and so forth
Good day!
If changes have been made to the order, we may not receive a reward. We see that you have successfully received cashback.
If there are difficulties, you can contact us for help.
The LetyShops team