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Don't forget about Cashback rules and advices

Purchases at Утконос with cashback in Switzerland

Waiting time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
7.5% За оплаченный заказ нового пользователя магазина Утконос
25rub За оплаченный заказ постоянного пользователя магазина Утконос

Reviews on Утконос (81)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
18.01.2020

I join the reviews below. Also, the cashback was canceled, although I ordered only because of it. Specially scored for a large amount. I bought in this store for the first and last time.

The review was translated from Russian using Google Translate. Show original Show translation
18.01.2020

Good afternoon!

Alexander, cashback was rejected while reconciling data. To find out the reason, we sent a request to partners. Upon receipt of a response, the manager will contact you in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.01.2020

Good afternoon. Made an order through the application. Cash back for the order is not credited at all. 0. I have been a user of the Platypus for 5 years. Very unpleasant. this is pure deception. I turn to the Crossroads.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2020

Oleg, good afternoon!

We want to help sort out the reason for non-accrual, so we have already created an appeal to the care service from your account. As soon as a minute appears, answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.12.2019

I agree with Maxim. The store did not accrue cash back although I am a new customer and the order amount is not small. I also bought it on Black Friday. They transferred cash back to Tinkoff only after contacting the bank (Why should the store hold such promotions if it is not ready to fulfill its obligations then? Thank you Letishops for always meeting me and are ready to help in solving such issues.

The review was translated from Russian using Google Translate. Show original Show translation
06.12.2019

Julia, good afternoon!

We hope the situation does not happen again, and the recommendations become useful.
We were glad to help :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.12.2019

The first and last time I used the Utkonos cashback service. These 25 rubles. not worth all these manipulations. There are other stores with the best deals ...

The review was translated from Russian using Google Translate. Show original Show translation
30.11.2019

I don’t advise buying here, they are cheating with cashback ... Make everything honestly and clearly at the crossroads. I looked at this store for a long time, and here you hooked me with this message about 22% on Black Friday. I want to note that I carefully read the conditions and I am a NEW buyer in the platypus. I collected a good basket and scored all the stock. The result is a hoax. Let's get it right. 9 811.96 / 100 * 22 = 2158.63 And they sent me some 73.34 rubles. Laughing? I know that Letishop is unacceptable here, just a cunning ass platypus is deceiving everyone, go to the crossroads, order there, I ordered everything well there. I’m thinking of accepting my order or not, maybe I’ll reorder at the crossroads if they don’t count my cashback correctly. P.S. ticket created.

The review was translated from Russian using Google Translate. Show original Show translation
30.11.2019

Good afternoon, Maximus!

Thank you for writing to us :)
The amount of cashback can vary during the processing of the order and will be correctly credited when confirming data from partners. Do not worry, please, if you have not previously bought at this store, cashback should be credited correctly.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.11.2019
I made an order in this store through another similar service. But I got a fig. I don’t recommend either a “similar service” (due to a ban on advertising I’m not publishing the name of this service), or Utkonos, they can’t agree among themselves who is the deceiver among them. I did everything according to the rules, not a beginner in this matter, but alas. Now, taught by bitter experience, I make transitions only letyshops. Letyshops - You are the best!
The review was translated from Russian using Google Translate. Show original Show translation
08.09.2019
I often order, 3-4 times a month, over 7 years, a large assortment and a lot of discounts. In fact, those who write, “why so little”, people, kamon, want more money, go to work, or change work.
The review was translated from Russian using Google Translate. Show original Show translation
01.08.2019

what is it funny why are you then needed at all with such cashbacks stick them to yourself deeper 25 rubles

The review was translated from Russian using Google Translate. Show original Show translation
02.08.2019

Good afternoon!

We rely not only on cashback, but also on stable, confident work, positive emotions from ongoing promotions, quality service and care, as well as continuous product improvement and the creation of new opportunities for our customers.
There will be changes - let us know.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.07.2019

No cashback for the first order. The order in the statistics did not even appear. Draw conclusions.

The review was translated from Russian using Google Translate. Show original Show translation
24.07.2019

Good afternoon!

Andrei, to understand the situation why this happened, created an appeal in the "Help" section. The manager is waiting for your answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.06.2019

Cashback is always credited, but the fattest minus because of which I changed the store to competitive is a ridiculous 32 rubles (and 50 kopecks!). This is not serious :( The prices are in principle high and the return is essentially very small. I hope to revise this position to existing customers sometime.

The review was translated from Russian using Google Translate. Show original Show translation
28.06.2019

Good afternoon!

Stanislav, it’s profitable for partners to pay more commission for attracting new customers. If cashback rates change, be sure to add information on the store page :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.05.2019

Some kind of setup. 7.5% for a new buyer and some 25 rubles for a regular ... Otherwise, everything is fine.

The review was translated from Russian using Google Translate. Show original Show translation
31.05.2019

Roman, good afternoon!

There is no fraud :) It’s more profitable for partners to provide cashback more to attract new users. At the same time, they did not forget about the permanent ones. Let a little, but also pleased.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.04.2019

Hello, I made an order yesterday for a certain amount of money (more than a thousand) and I did not accrue cashback in expectations ?! What to do??

The review was translated from Russian using Google Translate. Show original Show translation
02.05.2019

Egor, good afternoon!

Thanks for the comment.

To help resolve the issue, we have already created a call to the care service.
Please write to the manager through the mail or sections of your personal account "Help", "My appeals".

We welcome feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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