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Don't forget about Cashback rules and advices

Purchases at Утконос with cashback in Switzerland

Waiting time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
7.5% За оплаченный заказ нового пользователя магазина Утконос
25rub За оплаченный заказ постоянного пользователя магазина Утконос

Reviews on Утконос (81)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
14.01.2019
All right! I like!
The review was translated from Russian using Google Translate. Show original Show translation
27.12.2018

It seems that the platypus is now even 32 p. does not charge. I order once a week, for the 2nd time I notice that there are transitions, but there is no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2019

Hello, Tatyana!

Thanks for the comment.

Do not worry, we will try to figure out why the data on orders were not recorded automatically. To do this, we created an appeal to the care service on your behalf. You can give an answer through the "Help" section of your personal account by opening the "My appeals" tab.

We will be very grateful for your assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2018

I put a deuce, of course, for the store itself, which, in comparison with competitors, is expensive and the choice is very stingy. As well as deuce for the interaction of the store and letyshops on cashback. I, as a new user of the Platypus, made a purchase through the fly. Everything is OK, accrued cashback as it should (therefore, I put not one). The rules say that for the new user it is the Platypus, not a flyer, who accrues increased cashback. Therefore, he invited his father to register in the Platypus, and in a few years I will return the cashback for him on his first order. But it wasn’t here, for letishop and Platypus, it turns out that it is not enough to be a new user of the platypus, you need to have a different computer, a different account for letishop. Client service rules 9.2.4. also did not violate, since it was not I who registered a new account in the Platypus (a confirmed confirmed mobile number on my father). As a result, they will give only a miserable 30 rubles as for a regular user, although the order was from a new user Utkonos, and gave the cashback promised to his father from his own funds), not a problem. Support from letishop could not give a clear answer, and, of course, referring to clause 9.2.4., Refused to review the cashback. I do not recommend using the Platypus and letyshops for repeat purchases.

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Hello!

Thanks for the feedback.

We understand your desire to receive remuneration at a higher percentage. We receive order data from partners automatically.

Stores have the ability to track user activity by the following criteria: home address, mail, IP, phone number, etc. Creating a new account, alas, will not help to get cashback at the rate of a new user.

We hope your future cashback purchases will be pleasant and profitable.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.12.2018

Well, a very small KB (at prices no less, or even higher than in other stores) and a shockingly long enrollment! Moreover, this is the problem of the Platypus (in other KB systems - the same nonsense with this store). For the sake of 25-32.5 rubles return, I do not even want to bother. In general, I have long left this store for a more adequate one, and I use the Platypus only for certain products that other stores do not provide.

The review was translated from Russian using Google Translate. Show original Show translation
13.12.2018

Irina, hello!

Thank you for your comment.

We provide the highest possible percentage based on the remuneration we receive from partners. The cashback rate can be increased with the increase of Lety-statuses and the use of Lety-codes. We also share situational Lety codes. When activated, the percentage of return can be increased several times.

Regarding the terms of enrollment. It is necessary for the delivery of orders, the processing of information and its transfer to our system.

If in the future the conditions of cooperation are changed, be sure to share this news.

Let the mood not depend on the weather. Good luck to you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.11.2018

I have been ordering in the Platypus for several years, there were a couple of times unpleasant situations, but they were always solved with dignity. I encountered cashback for the first time. Pleasantly pleased with the discount of 10% of the order amount on Black Friday ... not only did I order goods with big discounts for gifts to employees, but these 10% turned out to be a very nice bonus - it saved more than half the cost. Even cashback is not needed)))

The review was translated from Russian using Google Translate. Show original Show translation
24.11.2018

Good afternoon, Tatyana!

Thank you for your feedback about the store.

We hope that the cashback for the purchase, which is displayed in your personal account, will give you even more positive emotions from online purchases. Have a nice weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.11.2018
I am a long-time buyer in the Platypus, now I am also getting used to cashback. Unfortunately, not all browsers are suitable for their site - Google and Avast Secure are hanging, but Microsoft Edge, although it slows down, but it loads everything, and there was a cashback right away. I can say about the store itself that prices are high compared to Crossroads, for example, but the assortment is more interesting, and the minimum order amount is lower - 350 rubles to the pick-up point. It is very convenient when there is no cash, you need to order in absentia, and get it at the right time (from 10-22). This is undoubtedly convenient. Of the minuses - sometimes a low-quality product is found (a leaked bottle, potatoes with green).
The review was translated from Russian using Google Translate. Show original Show translation
08.11.2018

I paid for the purchase, received it, but I didn’t charge the cash back, and I don’t even wait. Only stayed in the transitions !!

The review was translated from Russian using Google Translate. Show original Show translation
17.11.2018

Hello, hello

Thanks for the comment.

It is very important for us that all issues and difficulties of our users be resolved. Therefore, on your behalf, we created an appeal to the customer care service. You can answer through your personal account, the Help section, or by clicking on the link: https://help.letyshops.ru/hc/en/requests .

We will wait for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.11.2018
Good store. I have been using it for many years!
The review was translated from Russian using Google Translate. Show original Show translation
31.10.2018

I made an order today. Cashback did not appear (

The review was translated from Russian using Google Translate. Show original Show translation
11.11.2018

Marina, hello!

Dont be upset. We will try to help in resolving the issue.

On your behalf, we created an appeal to the customer care service. Please respond to our request. You can do this through the Help section of your personal account or email. We wait :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.10.2018
I order every 2 weeks, everything is ok.
The review was translated from Russian using Google Translate. Show original Show translation
25.09.2018

I even stopped trying to place orders in the platypus through letchops. completely useless - either delivery via the fly website becomes paid, or the cashback is rejected, and then a bunch of letters need to be written and proved something because of 25 p. I don’t play such games anymore ...

The review was translated from Russian using Google Translate. Show original Show translation
26.09.2018

Hello Olga!

Thanks for the comment.

We are very sorry that you had to face difficulties when making purchases through our service. Switching from our website cannot affect pricing and changes in shipping costs.

Unfortunately, we receive information about the rejection of remuneration from partners. If you have the opportunity, write to us, please, we will try to understand the reasons for the rejection of cashback.

We cooperate with several product delivery services. Perhaps it will be convenient for you to make a purchase in one of them: https://letyshops.com/shops/category:112880?region=RU.

There will be questions on the work of our service - please contact.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.09.2018

The same problem as Sergey described earlier. 2 times ordered this month, the online order page freezes, both on the home and on the working computer. You have to call and order from the operator, respectively, you don’t get cashback .. They promise to deal with the problem, but only promise ..

The review was translated from Russian using Google Translate. Show original Show translation
05.09.2018

Hello, Natalia!

Thank you for your feedback.

We are very sorry that such a situation has occurred. Unfortunately, we are not able to influence the solution to this problem. We hope that soon the difficulty will be solved and your purchases will be pleasant and profitable.

If you have any questions about the work of our site - write. We will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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