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Don't forget about Cashback rules and advices

Purchases at Утконос with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions
7.5% За оплаченный заказ нового пользователя магазина Утконос
25rub За оплаченный заказ постоянного пользователя магазина Утконос

Reviews on Утконос (60)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
02.10.2018
I order every 2 weeks, everything is ok.
The review was translated from Russian using Google Translate. Show original Show translation
25.09.2018

She even stopped trying to place orders in the platypus through Letishops. it is completely useless - either the delivery via the fly website becomes paid, or the cashback is rejected, and then you have to write a bunch of letters and prove something for 25 I don’t play such games anymore ...

The review was translated from Russian using Google Translate. Show original Show translation
26.09.2018

Hello Olga!

Thanks for the comment.

We are very sorry that when making purchases through our service you had to face difficulties. The transition from our site can not affect pricing and changes in shipping costs.

Unfortunately, we receive information on rejection of remuneration from partners. If you have the opportunity, write to us, please, try to understand the reasons for declining cashback.

We cooperate with several services for the delivery of products. It may be convenient for you to make a purchase in one of them: https://letyshops.com/shops/category:112880?region=RU.

There will be questions on the work of our service - please contact.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.09.2018

The same problem as Sergei described before. 2 times ordered this month, the online order page freezes, both on the home and on the work computer. You have to call and order from the operator, respectively you do not receive cashback .. They promise to deal with the problem, but only promise ..

The review was translated from Russian using Google Translate. Show original Show translation
05.09.2018

Hello, Natalia!

Thanks for your feedback.

We are very sorry that this situation has happened. Unfortunately, we can not influence the solution to this problem. We hope that the difficulty will be solved soon and your purchases will be pleasant and profitable.

There will be questions about the work of our site - write. We will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.07.2018

The online ordering page does not work all the time, the Utkonos dispatcher offers to place an order by phone without the possibility of receiving a LetyShops cashback.

The review was translated from Russian using Google Translate. Show original Show translation
18.07.2018

Hello Sergey!

Thank you for writing about the situation.

Perhaps at the time of purchase there were technical difficulties on the site of the store. If a similar situation happens again, please write in support of the store. Unfortunately, we for our part will not be able to troubleshoot.

We will try to do everything possible to more fully understand this issue. In open request # 1375764 we will inform you of any information that can be found out.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.06.2018

Each time the same thing: cash is rejected, questions from the joint venture, why the order amount is different and so on. If you take the store as a partner, then if you please examine the specifics of his work and bring it to the joint venture. Every time I write that the weight goods and goods, which at the time of delivery formation (one day before the selected date) are missing, affect the total amount of the order. Every time now half a year!

The review was translated from Russian using Google Translate. Show original Show translation
23.06.2018

Hello!

Thanks for your feedback and comment.

We will definitely take this moment into account and additionally check the order information. A care manager will definitely try to figure out why the cashback for orders was rejected and will help you resolve the issue.

We will be grateful for your assistance.

Have a good weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.05.2018

I confirm the divorce in the cashback from the store platypus! Never before did you buy there, yesterday decided. Made a new account, made an order. Today the order received and paid. A cashback has not yet appeared! It is not necessary to write that I did something wrong, after 10 minutes I made an order in the Daughters-Son shop and cashback in the same way and was waiting for enrollment. Platypus - WOMAN !!!

The review was translated from Russian using Google Translate. Show original Show translation
31.05.2018

Good day, Andrey!

Do not worry, please. The cashback on orders from the Utkonos store is successfully recorded in the system.

To understand this situation and help you, we have created a call to the care service on your behalf. You can familiarize yourself with the appeal and respond through the "Help" section of your personal account, the "My downloads" tab, or by following the link: https://help.letyshops.ru/hc/ru/requests .

We will wait for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.05.2018

Strange cashback !!! Always a surprise! That is charged, then not charged, then charged, but later rejected, then charged and not rejected. Once the amount came immediately to the balance !!! I make an order from one device, and the ordering sequence is always the same.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2018

Good afternoon, Olga!

Thanks for the comment. We are sincerely sorry that you are confronted with such situations.

For all the orders that you provided in the appeals, we turned to our partners for help in order to understand for what reason the cashback is not charged. Unfortunately, we received a negative response. Partners reported that the buyer (that is, you) came from another source. This means that the reward for your orders was credited to another resource.

The following factors could have affected this: during the ordering process, you moved to another site or via a link, visited another page or responded to a pop-up ad banner (just by closing it). Such actions contributed to the rewriting of our affiliate links, which stores information for the store that it was with the help of us you purchased the product.

To minimize the risk of losing cashback, please follow these tips:

Tip # 1: Try to complete your order within 1 hour after switching from our service / cashback activation in the extension, without going to third-party pages and tabs. This will protect you from overwriting affiliate links with other extensions and programs.

Tip # 2: Try using a separate browser for shopping with cashback. Install on it only the extension from LetyShops and do not go through this browser to other sites besides LetyShops and partner stores where you make a purchase.

Tip # 3: Before buying, close all browser tabs and clear cookies. To do this, you can use the key combination Ctrl + Shift + Delete. The period for which you need to clear the history - "for all time."

We hope in the future each of your orders will be recorded automatically.

Will need help, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.05.2018
To be honest, I consider the fixed amount of 25 rubles to be ridiculous (or even mocking), but as recently as today it turned out to be confirmed, which is nice.
The review was translated from Russian using Google Translate. Show original Show translation
09.04.2018

It is necessary to remove the cashback for a new buyer, do not charge, do not mislead people, explaining to them later that they did not follow the link, other extensions were installed, and so on, so as not to pay. I made four orders, for a new buyer a donut hole, for the rest of 25.02 rubles, all orders were made one-on-one. And what did I do wrong.

The review was translated from Russian using Google Translate. Show original Show translation
10.04.2018

Good day!

Thank you for reporting the problem. Alas, the cashback on your first order was not fixed in our system. We asked for help from our partners to understand the reason for non-accrual and received the answer that the buyer (that is, you) came from another source.

This could happen if, before placing an order, you clicked on some kind of advertising banner, clicked on another affiliate link from the newsletter, or you have installed a browser extension that overwrites your order information.

Despite the fact that the answer came in the negative, we as far as possible solved the issue with the accrual in your favor.

We are grateful that you are with us)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.04.2018

Registered wife, as a new buyer. This is not prohibited by the rules. I made an order, the cashback amount was 392 rubles. After 2 months, cashback was rejected. I made a request to the help desk, considered another 1.5 months - as a result of the Utkosa's refusal to compensate, allegedly I did not go over the referral link. Lies of pure water - how did cashback then come about? As a result, letishop returned only 200 rubles to me. Do not believe - a continuous deception!

The review was translated from Russian using Google Translate. Show original Show translation
07.04.2018

Hello Vyacheslav!

Thank you for your feedback. We want to assure you that we are not deceiving our users.

Unfortunately, this is the answer we received from the partners on this order. Probably, in the affiliate program through which we cooperate with the store, markers of several partners were originally attached to the order, and later, when reconciling the store, a reward was confirmed to one person.

Vyacheslav, we are very sorry that this situation occurred. We hope that you will not encounter such difficulties in the future and online purchases will bring you only positive emotions.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.04.2018
The first time I made an order in the Utkonos and still accrued 30 rubles ....
The review was translated from Russian using Google Translate. Show original Show translation
31.03.2018

Cashback was not displayed, although the order was (March 28)

The review was translated from Russian using Google Translate. Show original Show translation
01.04.2018

Good afternoon, Roman!

Thanks for letting us know about it. We will certainly try to solve your question.

To do this, we created an appeal to the service of care through your personal account, section "Help". We hope for your assistance.

Sunny day to you! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.