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Don't forget about Cashback rules and advices

Purchases at tutu.ru with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 11 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 35 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
0.95% За оплаченный заказ тура от стоимости бронирования (сумма кэшбэка не более 641 рублей)
160rub За оплаченный заказ тура на сумму от 25001 рубля
325rub За оплаченный заказ Авиа - билета на сумму от 50001 рубля
195rub За оплаченный заказ ж/д билета на сумму от 14981 рубля
195rub За оплаченный заказ автобусного билета на сумму от 10001 рубля
0.65% За оплаченный заказ Авиа - билета (сумма кэшбэка не более 325 рублей)
0.8% За оплаченный заказ ж/д билета от стоимости бронирования (сумма кэшбэка не более 384.6 рублей)
3.25% За оплаченный заказ автобусного билета (сумма кэшбэка не более 390 рублей)

Стоимость билета после перехода с нашего сервиса может отличаться от стоимости при прямом входе на сайт tutu.ru.

 

Кэшбэк не начисляется за заказы сделанные в мобильном приложении tutu.ru (Android или iOS).

Reviews on tutu.ru (81)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
12.02.2019

I made a purchase on Tutu.ru, I was looking for a cashback, I didn’t return it via a mobile application, I didn’t tell anyone about it right away, I don’t understand why Tutu.ru has an application, in short, a complete divorce, you need to delete this application !!!

The review was translated from Russian using Google Translate. Show original Show translation
13.02.2019

Nikolai, good afternoon!

Thank you for sharing your opinion.

We cooperate with each partner on certain conditions and receive remuneration also on the basis of them. You can familiarize yourself with the conditions of each partner before going to the store and making an order.

If you have any questions, you can always contact our customer service. We will be happy to answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.02.2019

Hello, I order an air ticket Tashkent-Ufa cashback already put the expectations well then February 1 to go all right where to remove the cashback where the aircraft did not come should the arrival have already arrived cashback no i'm waiting for February 5

The review was translated from Russian using Google Translate. Show original Show translation
13.02.2019

Hello Pavel!

Thanks for the feedback.

Do not worry, please, we will try to help. To do this, create an appeal on your behalf through the section of the personal account "Help" - "My Appeals".

We will wait for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.01.2019

Smarty and expensive shop !!!

The review was translated from Russian using Google Translate. Show original Show translation
30.01.2019

Hello! I bought an Avia ticket on the site TuTu.ru 11/18/2017. Cash back was recorded, but not what did not get !!!

The review was translated from Russian using Google Translate. Show original Show translation
08.02.2019

Good day!

Thank you for reporting the loss of cashback.

We want to help in resolving the issue. To do this, create an appeal to the service of care. We hope for your assistance and look forward to the answer on the tab "Help" - "My treatment".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.01.2019

There is still no cashback. The order was for 4000 rubles, the transition from Letishops to Tutu was fixed. No money yet. I managed to go back and forth.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2019

Alexander, good afternoon!

Thank you for reporting the situation.

We want to help figure out for what reason it happened. Your account has already created a call # 1529973 to the care service. Please respond to this appeal.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2018

the same fable that with Boris (((nothing works ... and the tickets through the princess came to weave more expensive (((so that deception ....

The review was translated from Russian using Google Translate. Show original Show translation
03.01.2019

Good afternoon, Igor!

Thank you for your response.

Ticket prices may vary depending on the source of the transfer. This feature warned users of information on the tutu.ru service page on our website.

The cashback may not appear if third-party promotional codes, discounts were applied to the order, our recommendations on how to make a purchase were not followed, or the conditions of the store were violated. To find the reason for the loss of remuneration, we created an appeal to the service of care. It is important for us to receive your answer for a detailed consideration of the situation. You can familiarize yourself with the appeal on the "Help" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.12.2018

I ordered train tickets for TUTU.ru Order amount was 4078 rubles. I managed to go there and back, but the promised cash did not appear, although I made out strictly according to the rules! And after the "talks" I did a favor and gave a bonus of as much as 135 rubles from the master's table! And all the time you need something to prove that you are not ....... I think the review will not pass censorship !!!!!!

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Hello, Boris!

Thanks for the comment.

The cashback for your purchase should have been 39.15 rubles at the rate of "0.8% for the paid order of the railway ticket (cashback amount not more than 390 rubles)."

Sorry, please, for the error. Care Manager Alexander accrued cashback at the highest percentage. Apparently, to resolve the issue with the maximum benefit for you :)

There will be questions - write. Always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.11.2018

I ordered a ticket through the TU-TU, the price is 21,900 rubles, I looked at the cashback to 3.58%, I found 700 rubles to return. On the Aeroflot website the same ticket cost 21,400 rubles. Received cashback 155 rubles, it turned out for air tickets 0.72% and not more than 325 rubles. .... as usual .........., uninteresting.

The review was translated from Russian using Google Translate. Show original Show translation
18.11.2018

Hello, Gennady!

Thanks for the comment.

It is unfortunate that you have this impression.

You can evaluate the benefits of purchases with cashback by reading the terms and conditions of interest before making orders. All necessary information is published in the description of partner stores.

Have a great weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.11.2018

Complete garbage, the ticket itself costs 3800 and here I bought it for 4312. yes, I overpaid 412 rubles and I don’t need this cashback

The review was translated from Russian using Google Translate. Show original Show translation
11.11.2018

Hello!

Thanks for the feedback.

Many booking services do reserve the right to make changes in the cost of goods or services depending on the source of the transition. We placed this information on the service page on our website to warn our users about possible cost fluctuations.

The fact is that the price that various aggregators offer you directly depends on which link you went to the site, which location was fixed at the time of the transition, which demand for your chosen route, and even from which device you made the transition.

There will be questions - you can always write to us. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.11.2018

I often buy tickets through the tutu site itself for 5. Well, I would put a cashback charge 3. I have to almost always unsubscribe to see charges.

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2018

Oleg, hello!

Thanks for the comment.

We understand you and it is equally important for us that you get cashback for every purchase in your favorite store.

Oleg, so that you do not leave confidence in the correctness of placing orders with cashback, do not forget about the rules of shopping with cashback , as well as about the conditions of partner stores that can be viewed on their pages.

There will be questions about the work of the service - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.10.2018
Good store, I'm happy. Convenient to buy tickets and cashback confirmed within 20 days. I will be here to buy in the future! My first cashback on Letishops !!!
The review was translated from Russian using Google Translate. Show original Show translation
30.09.2018

Not only is the cashback itself for the purchase of air tickets scanty (0.85%), it has not yet been charged, although several days have passed.

The review was translated from Russian using Google Translate. Show original Show translation
02.10.2018

Hello Valentine!

Thanks for the comment.

According to data from your personal account, cashback is already credited to your balance. We sincerely hope that difficulties in making purchases through our website will no longer arise.

There will be questions or need help - you can always write to us. Be sure to try to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.