Purchases at TOMTOP with cashback in Switzerland

(2.45) Average rating of the store

Reviews on TOMTOP (99)

Waiting time for crediting cashback

Cashback will appear in your account with "Pending" status within 1 day

Cashback is confirmed and credited within 35 - 50 days

Attention!

Cashback is credited for the actual payment amount only without taking into account the amount of bonus points used.
The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the store's and your account's currencies.

Reviews on TOMTOP (99)

(2.45) Average rating of the store

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Switzerland

Олег

Rating

18.08.2017

Doubtful! I made 3 orders, none of the cashback was confirmed, although everything was always great when buying in other stores! In Tomtop, they blame everything on Leti, here they say that the store did not confirm the order ... So think for yourself ...

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LetyShops

18.08.2017

Good day!

Thank you for your feedback. Unfortunately, indeed, orders from the TOMTOP online store were not automatically recorded in our system.

For the successful accrual of cashback, it is very important to adhere to the rules for making purchases with cashback , then there should be no problems with fixing orders.

For our part, we sent a request to the manager who is responsible for cooperation with the TOMTOP store and will try to find out the reason for losing the cashback, as soon as we receive a response from the store, the manager with which you corresponded will contact you.

Don't worry, we will do our best to understand the reason for losing your cashback and help you.

If you have questions and suggestions about the work of our service, please contact. Have a nice day!

Sincerely,
LetyShops team

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Вячеслав

Rating

17.08.2017

I ordered headphones, gave a track that was tracked for 3 days and that's it. 2.5 months have passed, no headphones, no money - the support service is gone. They ride everyone as they want, it's unrealistic to argue. It is necessary to remove the store from the list of partner stores in order to end this chaos.

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Ivan

Rating

16.08.2017

Not really some kind of store, the order was taken, the goods are not available, NOBODY responds to a request to cancel the order, ANYWHERE responds, in the VKontakte group there are messages asking for cancellation. I paid well through PayPal, the dispute will make you talk.

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Дмитрий

Rating

11.08.2017

So far, there are no complaints about the store, almost everything was delivered by courier in person and quickly. Their packaging is really weak - all the gadgets did not even bother to put some pimples on them - just a bag and a box of goods inside. I'm not happy that they have a paid track, and without tracks, which usually send trifles, according to other reviews they steal on our mail, but my camera without a track arrived regularly (and the packaging was again wretched, but thanks for that). Pay only with a paper pallet (so that there would be no problems with the return if anything), not forgetting to issue an invoice in dollars. Tomtop course for 5 rubles. above Sberbank =)

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Сергей Серов

Rating

02.08.2017

I bought mavic pro, got it in my hands 11 days after purchase. The packaging is really so-so, weak, the box was crumpled very well, but everything inside is whole.

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Юлия

Rating

31.07.2017

Unlike the opinion of the person who unsubscribed a little below, I can say that the cashback after the purchase in this store was charged very quickly. Almost in a couple of hours, part of the funds from the purchase, and for the promotion it is 7.5% of the order amount, was already displayed in my personal account. So all the rules, Letyshops is the best service I know, and in this situation I have no complaints about the Tomtop store in principle!

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DARKA

Rating

26.07.2017

I ordered several lots at a promotional price. The track was tracked, the package arrived in a month! Cashback is excellent, it was credited without any problems! I recommend the store! Plus you can use points!

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S!ghT

Rating

26.07.2017

Cashback was not taken into account ((I made a fairly large order for $ 441, everything was according to the rules, the only promotional code I used was not here on the site, but my friend used the same promotional code for the same product and he received everything ... Never again I will not order anything here ((

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LetyShops

27.07.2017

Hello!

Thanks for your feedback. We are very sorry that you had such a situation.

Unfortunately, when using promotional codes, cashback may not be credited. For this reason, we have placed this information in the rules for purchases with cashback.

The manager with whom you corresponded in the appeal has already contacted our partners to resolve your issue. As soon as we receive up-to-date information, we will immediately inform you in the appeal. We hope that the issue will be resolved soon.

If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!

Best wishes,
LetyShops team

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ИВАН

Rating

24.07.2017

I made 2 orders from this store .. cashback is not the main thing ... I would not dare to buy goods for good money, the lack of feedback from support, the track number was given such that it is not tracked .. Those who want a thrill .. Excuse me, I personally I will never use this store again.

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Сергей

Rating

24.07.2017

Got a double cashback stock. All confirmed and listed almost (a week delayed) as planned - a month after the purchase. Five points. The order (phone for 220 bucks) was sent to the next. day with the track of the Singapore post office, the movement along the track started in 4 days, as a result, the parcel arrived in 18 days, incl. 7 days about the RF. The phone is all right, what I ordered is what I received.

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Алексей

Rating

21.07.2017

The shop support is disgusting. They do not answer letters, it is difficult to find them in an online chat. I received the order, but the store itself has not confirmed the delivery for two weeks, therefore, I cannot receive cashback.

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LetyShops

22.07.2017

Hello!

Thanks for your feedback. Cashback is usually credited to the balance after the store makes sure that you are happy with the purchase and does not return the product. Each store has a certain period during which order information is processed.

You can see the approximate date of cashback confirmation yourself in your personal account in the Orders and Finance section by hovering your mouse over the question mark next to the order status.

If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!

Best wishes,
LetyShops team

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Enbek

Rating

13.07.2017

I read angry reviews and am surprised. Are there no satisfied customers? Everything quickly came to me. The support service worked for 5+. I ordered a DJI Goggles helmet from TomTop. Buying.

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