Purchases at Temu with cashback in Switzerland
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (154)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
Why is there one price for a product in the store, but when you go to the same store through the application, the price is many times higher?
Good day!
We redirect to the browser. You may have viewed the price through the app.
Then the prices may differ.
Today I received a parcel, I ordered sneakers with a thick sole, size 38, blue, and sneakers arrived, size 39, that is, one size larger. Why?
Good day!
Maybe the seller made a mistake. Try writing to them.
The most horrible store. The quality of the product is terrible. The goods were ordered on the first of June, the cashback has not yet been confirmed, there was another order, I thought that the first time was unlucky, but in fact it is really terrible. I will not order again. I do not recommend.
Good day!
Partners need time to process and transfer information. We expect rewards from partners in the near future.
We are sorry that the store did not meet your expectations. We hope future purchases will be more enjoyable!
why didn't the cashback come? And the store is quite good
I'm waiting
Does the cashback count only for new users of the theme?
For everyone =)
Simply for subsequent purchases at a lower rate.
The order arrived, everything is great. I just don't understand where the cashback is accrued and where can I see the balance?
Good day!
Glad everything is fine.
Cashback is pending until we receive the reward. Partners need time to verify and transfer information.
You can follow the terms of enrollment in the "My Cashback" section. After confirmation, cashback can be withdrawn in any convenient way.
Happy shopping!
Cashback is credited for a long time, Ali is better. I confirmed the receipt and the cashback came quickly. and here I received the goods and am already waiting for the second Sunday.
Good day!
Each partner has its own waiting period for cashback. You can follow them on the store page.
We hope that soon the cashback will be credited and will please you!
The store is cool, the prices too. But cashback can be changed even if a different amount was charged before that. It should be taken into account that the discount is often written with the prefix "to", so it is not known what cashback will actually be charged.
Please don't worry. Before crediting, partners check the information and credit the correct cashback. =)
your lety shop is really blowing people away!!!! he does not return all cashbacks!!! I made an order through the topic for the amount of almost 42 dollars, I should have received a cashback in the amount of UAH 800, I have been waiting for it for the third month already!!!!! and sent an application for cashback return!!!
Good day!
Cashback is calculated automatically according to the data provided by partners. We did not receive information on this order, so it did not appear in your personal account.
Thank you for submitting the correct cashback claim. Such applications are processed automatically, without the involvement of managers.
You can track the status of your applications in the "My Cashback" section.
We are waiting for cashback together with you! =)
I made the first order for UAH 770, after a few hours cashback was calculated, there was one amount of 470, now the amount of the order was reduced by 522, so the cashback was also reduced by UAH 304. Question: And if the seller removes the product from sale, then the cashback will also disappear? I think that by 30.10 the final calculation can be changed to 0
Good day!
Don't worry, partners check the information before crediting and credit the correct cashback.
If you have any questions, you can always contact us in the "Help" section.
