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Don`t forget about Cashback shopping rules

Purchases at Спортмастер with cashback in Switzerland

Waiting time for crediting cashback
Average waiting time for cashback: 50 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 90 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Кэшбэк не начисляется:

- за подарочные карты и не учитывается в сумме заказа;

- за оптовые заказы и заказы посредников;

- за заказы, совершенные с мобильного приложения магазина Спортмастер.

 

Кэшбэк начисляется на сумму ПОСЛЕ применения бонусов и скидок.

Обратите внимание! Кэшбэк начисляется на фактически оплаченную сумму заказа.

 

Кэшбэк не начисляется или может быть отклонен за оптовые заказы и заказы, предназначенные для перепродажи. Спортмастер в одностороннем порядке определяет критерии таких заказов, которые нам не сообщает.

 

Кэшбэк по Спортмастер предоставляется для жителей России.

 

Больше информации про магазин смотрите в статье Путеводитель по Спортмастеру.

Reviews on Спортмастер (351)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
15.02.2020

Due to the fact that the cashback is credited up to 75 days, many orders were waiting, and then there was a refusal for all orders without exception, referring to the incomprehensible clause of the rules "cashback is not charged for bulk orders"

The review was translated from Russian using Google Translate. Show original Show translation
15.02.2020

Good afternoon, Sergey!

Each store has its own conditions for accruing cashback in accordance with cooperation agreements with partners. A sportsman can unilaterally reject a cashback if there is a suspicion of resale.
The manager has provided more detailed information on your situation in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.02.2020

Orders from the sportmaster store are rejected

The review was translated from Russian using Google Translate. Show original Show translation
20.02.2020

Good afternoon!

Partners may reject cashback for orders for which there is a suspicion of resale, according to the terms of cooperation.
They contacted you in circulation, but, unfortunately, the answer was not received.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.02.2020

Rejected cashback completely.

The review was translated from Russian using Google Translate. Show original Show translation
18.02.2020

Good afternoon!

The cashback could deviate incorrectly or something influenced it. We created an appeal to the care service to understand in more detail. We will be grateful for the answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.02.2020

The sportsmaster, like many in reviews, refused a cashback. Without explaning the reason.

The review was translated from Russian using Google Translate. Show original Show translation
13.02.2020

Good afternoon, Sergey!

Perhaps the cashback was rejected by mistake or due to a violation of the purchase algorithm.
We turned to partners to clarify the reasons. The manager will contact you as soon as a response is received. The question will not remain unresolved :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.02.2020

Nothing accrued, although I did the purchase as a nada through a computer

The review was translated from Russian using Google Translate. Show original Show translation
12.02.2020

Alexander, good afternoon!

Several factors can affect the loss of cashback, including:
- the work of third-party extensions in the browser;
- visiting other sites during the purchase;
- violation of the conditions of the store.

We created an appeal in the "Help" section to understand the reason and help, but, unfortunately, the answer was not received.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.02.2020
All is well with orders. The product is excellent, prices are pleasant (especially with bonuses). Cashback is returned. Thanks to Letishop and Sportmaster
The review was translated from Russian using Google Translate. Show original Show translation
27.01.2020
Exactly 50 days later, the cashback passed. I ordered a few things. Everything is fine.
The review was translated from Russian using Google Translate. Show original Show translation
21.01.2020

Two cashbacks in the sportsman rejected. Why such partners who do not want to pay anything ??? I did everything according to the rules, as a result of failure.

The review was translated from Russian using Google Translate. Show original Show translation
28.01.2020

Good day, Sergey!

Sportmaster has established itself as a reliable partner. Cashback is successfully credited to the balance of users. His rejection could occur erroneously or due to a violation of the purchase algorithm. Contact you in order to understand the situation in more detail.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.01.2020

The sportsmaster, like many in reviews, refused a cashback. Thanks more to the support service, after contacting the cashback was restored. However, "at the expense of the company." It turns out a strange situation, like you do everything according to the rules, as described, but there is a sediment: the store deceived everyone. Maybe what for such a partner in general?)

The review was translated from Russian using Google Translate. Show original Show translation
22.01.2020

Hello, hello

We do not recommend focusing only on reviews, as each situation has its own background.

We will definitely resolve your question. Already sent a request to order partners. As soon as there is news, the manager will inform you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.01.2020

Again, going through the site, making an order and buying an order, I did not receive a cashback. I placed and bought the order on January 8th. I waited a few days for cashback (suddenly due to holidays delays), but did not wait. I used to make an order and everything was clear. Now is the second time delay. It's a pity

The review was translated from Russian using Google Translate. Show original Show translation
21.01.2020

Good afternoon!

Losing cashback situations is also unpleasant for us. We hope that the recommendations provided by the manager in circulation will help to avoid similar situations in the future :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2019

Assign cashback from your own funds !!!!!!!!! I am disabled!!!! There was no information anywhere that cashback is being credited from the computer !!! I then found her myself in the reviews !!!! There was an increased cashback !!!! You are fooling people !!!! Not for the first time, they refused me !!!! This can not be !!!!! Understand the manual !!!! Get me cashback !!!! Everything is bought out and there are documents !!!!! Look how quickly they closed the appeal !!!!!! No, really !!! I bought a jacket every five years !!!!! I did everything according to the rules !!!, Not only that, I bought the car from Eldorado rejected too !!!! But the question is still being solved !!!! Calculate !!!!!

The review was translated from Russian using Google Translate. Show original Show translation
30.12.2019

Maria, good afternoon!

Each store has its own conditions for accruing cashback according to cooperation agreements with partners. They are published on the page upon transition.
According to the conditions of Sportmaster, cashback is not charged for purchases made from mobile devices (from the mobile version of the site and application). This means that partners do not transmit information and commission to us for such orders.

We repeatedly met, crediting bonuses from the budget of the company. We hope you feel our support and loyalty. Alas, we cannot do this on an ongoing basis.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.12.2019

And for some reason I can’t even make a payment on the site of the sportsman. Payment only at the store upon receipt.

The review was translated from Russian using Google Translate. Show original Show translation
25.12.2019

Maria, good afternoon!

Our service does not affect the process of payment and delivery of goods on the store website. Please contact Sportmaster support.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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