Purchases at Skay.UA with cashback in Switzerland
Магазин розглядає запити тільки з чеком та скріншотом з особистого кабінету Skay.UA зі статусом “Отримано”Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті з чеком та скріншотом з особистого кабінету Skay.UA зі статусом “Отримано”. Заявки без цих скріншотів можуть бути відхилені.
Reviews on Skay.UA (1)
Therefore, we publish only our customers' reviews.
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For the last few months, orders placed in this store, in 100% of cases, are not displayed on letishops, subject to all the rules, they are in the transitions, after completing the order, it does not appear in the letishops account. Each time you need to spend time filling out an application to search for an order, and then provide support with detailed data in the form of screenshots and receipts for the goods. And here again the same situation, I place an order, it didn’t appear, I duplicate a new order, it didn’t appear, I called the store to cancel the duplicate order with an explanation of the reasons, the store representative replied that they knew about the problem, citing problems from the letishops side. Please sort it out, because for the sake of 100 UAH cashback next time I will not spend so much time on clarifications.
Good day!
Thank you for taking into account the recommendations and following them.
We do not cooperate with the store directly, but through partners. It was they who sent requests to clarify the reason for the loss of cashback and to return the commission.
Yuri, it is also important for us that the cashback is fixed, and that you are satisfied, receiving benefits. The manager of the care service monitors the situation and will definitely report the result in the appeal of the "Help" section.
The LetyShops team
