Purchases at Samsung ES with cashback in Switzerland
- Cashback is not credited in case of the order cancellation or return.
- Cashback is not credited for purchases made in a private environment with specific advantages (e.g. company profit environments, business schools, etc).
- Cashback is credited only for the following categories: smartphones, wearables, tablets and accessories, TVs, sound bars & home appliances.
- Cashback cannot be combined with any other promotions, offers or discounts (e.g., UNiDAYS), including codes, coupons, vouchers, employee discounts or any other types of additional discounts to activate which a user has to insert a code.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Samsung ES (46)
Therefore, we publish only our customers' reviews.
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On November 24, I made a purchase for which I was credited with a cashback of €15. Well, not only is there a very long delay in assigning me that amount, but now it appears rejected. I can't figure out why in all the purchases I've made to date, I've had problems. I have two other lost cashbacks pending, the ones I was able to get in the end have been less than the pre-granted amount... I think it will be better to look for another cashback website because for now I am not satisfied at all, I feel dizzy and cheated.
Good afternoon!
We are sorry that you had such an experience with this store and we understand your displeasure. As much as you are interested in the automatic crediting of cashback, since only in this case we receive our commission. Cashback may be lost for various reasons, such as rewriting our link, use of third-party coupons, etc.
Unfortunately, the store does not accept our requests, therefore, we do not have the opportunity to make up the lost refund. We hope that your next purchases please you with the percentage returned and that you enjoy them.
Greetings!
LetyShops Team
A total nonsense, I make a purchase of 1999 euros from Samsung Spain with the cashback activated, in which an amount of 60 euros corresponded to me, I have been waiting two months and now they give me a negative, I send a copy of the invoice and they give me only 6 euros of a purchase of 1999 euros when the cashback was 3% and it was just activated when making the payment, an absolute deception.
Hello John!
We are sorry you had a negative experience. Since we received the negative response from the store about your order, we cannot credit you in full cashback. We have already given you a maximum possible share of our company funds. We hope that situations like this will not happen again in the future.
All the best!
The LetyShops team
SCAMMERS! I'm going to BeRuby because something like this has never happened to me with them! after a purchase of 700e you reject me. What a shame I will not trust Letyshops again
Hello!
We are very sorry that you had such an experience. We received a negative response from the partners through whom we work with the stores. Therefore, we do not have the opportunity to reward cashback for your order in full. We have already credited the partial bonus from our funds. We hope that our tips will help you save money with cashback in the future.
Greetings!
LetyShops Team
Good afternoon. Three days ago I left you a comment here indicating that they had rejected my cashback and I didn't understand why. You tell me that I have to open a dispute and I do it by attaching the purchase receipt (luckily I had it, since it was mandatory to put the order number but that information was deleted from my account). Today the cashback is approved but to my surprise it is half of what corresponds to me. I hope you solve the problem and the rest of the cashback that corresponds to me is approved.
Hello!
We understand your emotions. We have credited a part of the cashback from our company funds. We hope that this does not happen again in the future and that you end up enjoying your next purchases.
Greetings!
The LetyShops team
A shame. I have been denied 2 cashbacks, one of €25 and another of €6 that were totally valid and when claiming them they have credited me with €8 and €3 respectively. I feel cheated and I see that the same thing happens to many users. In my opinion, letyshop should take action with Samsung.
Good afternoon!
We are sorry that you have such an experience. Unfortunately, the partners have refused the commission for your order, therefore, we have rewarded you a maximum possible part of our funds.
We hope that situations like this don't happen again and that you end up enjoying yourself with us.
Greetings!
The LetyShops team
They should have refunded me €15 and instead they gave me €5, I am very disappointed. I hope they give me what belongs to me. Meanwhile my assessment will be negative.
Hello Manuel!
Sorry for the inconvenience. We received a negative response from the partners through whom we work with the stores. It turns out that the purchase was not assigned to LetyShops.
This can happen if you accidentally click on a banner ad or go to the store from a newsletter, other site, before placing an order. Also, if you use a promotional code from a coupon site. It is also important to note that some browser extensions may override the link to our service. We can't say for sure, because these are all possible reasons.
We understand that you have been counting on cashback, so we credit a bonus to your company fund balance. Unfortunately, we cannot credit more for the fact that we also do not receive the remuneration of the partners without being able to claim it.
All the best!
The LetyShops team
I made a purchase at Samsung of the s21 ultra and two days later another order for a cover, both through letyshops and a few days ago the stipulated time passed and today I receive an email that rejects the cashback of the 2 orders, what a coincidence, this is a scam in capital letters, it is a hoax when everything is correct I have not used vouchers or anything or the cashback was increased, everything is correct and they say this, I DO NOT ADVISE THIS TO ANYONE SINCE IT IS A HOAX,
Hello Antonio!
We perfectly understand your emotions, but the store has also left us without remuneration. We try to help our users, that's why we have credited the maximum possible bonus from our funds. We hope that situations like this will not happen again in the future.
All the best!
The LetyShops team
A good scam, by Samsung and by Letyshops as an accomplice. I made 5 purchases on samsung.com between October and December, the cashbacks of 15, 15 and 57.27 euros are rejected, those of large purchases... and after rejecting them and appealing, those of 3 euros are accepted, 1, 89 and 0.60. They tell me that there were errors... and they have all been purchased from the same computer and browser. A scam of the good ones, I will not use this service again
Hello Hector!
We are sorry that you have such an experience. Unfortunately, we have received a negative response from partners, so we cannot credit you the cashback in full. We hope this doesn't happen again in the future.
All the best.
The LetyShops team
I was denied a cashback of €6.74... I claim it and immediately afterwards a much smaller cashback of €2.25 is approved... I don't understand a thing! The amount that is promised is not returned and on top of that a new cashback was approved even if it has nothing to do with the previous one... there is no way to continue claiming... it is a closed case, period! to me that they explain to me at the end what they are based on because I really don't understand...
Hello!
We are sorry that this situation has happened. Unfortunately, the store has canceled the commission for your order, as the commission was paid to another marketing source. We have credited a part of the cashback. Since the partners did not transfer the reward for the order, we cannot credit you the cashback in full.
We hope that your future purchases are successful.
All the best.
LetyShops Team
I do not understand anything!! They reject a cashback, I dispute it and instead of returning the €9.87 that was what they owed, they return €4.94... I don't know why... very dissatisfied.
Hello!
We are sorry that you have faced such a situation. Unfortunately, the partners have not confirmed the commission for your order. We appreciate that you are with us and we understand that you were counting on this cashback, therefore, we have credited a part of the refund from our funds. We hope that situations like this do not happen again and that you end up enjoying our service.
Greetings!
LetyShops Team
It works really bad. I made an order from the page that redirected the letyshops website, with the extension even activated, for which they had to reward me with €30 cashback. Once I place the order, it is not registered in my Letyshops profile so I put it in manually and today they answer me saying that it is not possible to get a discount because the store does not accept requests for the lost cashback. They gave me a €5 coupon to keep me happy, but I would have been happy if the page worked as it should.
Hello!
We understand your emotions. If for any reason you don't get cashback on orders placed with us, we also remain unpaid. We do our best to help our users get a refund, but we don't always have the opportunity to reward the cashback in full.
Greetings!
LetyShops Team
When you make a slightly higher purchase, they tell you that the company has not verified the cashback, which is a coincidence... a scam
Hello Maria Jose!
As the Samsung Spain store does not accept requests for lost cashback, we cannot contact partners to try to recover it. We are very sorry and hope that situations like this will not happen again in the future.
All the best!
The LetyShops team
