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Don't forget about Cashback rules and advices

Purchases at Румиком with cashback in Switzerland

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5% За оплаченный заказ из категории Аксессуары
2.5% За оплаченный заказ из категории Гаджеты
1.5% За оплаченный заказ из категорий Смартфоны, Ноутбуки и Планшеты

Reviews on Румиком (23)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
13.02.2020

Не чего не начисляли

19.02.2020

Добрый день, Евгений!

Чтобы разобраться в вопросе, создали обращение в службу заботы. Вы найдете его в разделе "Помощь". Будем благодарны за обратную связь :)

С уважением,
команда LetyShops

13.02.2020

К самому магазину претензий нет. Купил сертифицированный для РФ робот-пылесос. С полной локализацией из коробки. Доставили быстро (СДЭК). А вот кэшбэк так и не появился. 3,25% от 26000р. было бы неплохо получить. Служба заботы сделала запрос в магазин и попросила подождать 5-6 недель) если что-то изменится, то изменю отзыв.

13.02.2020

Добрый день!

Андрей, все верно. Мы обратились к партнерам, чтобы выяснить причину утери кэшбэка, так как он не отобразился автоматически. Рассмотрение заявок может занять некоторое время.
Менеджер держит вопрос на контроле в обращении и обязательно свяжется :)

С уважением,
команда LetyShops

08.02.2020

Все плохо. Кэшбек отклоняют. В ЛК магазина пока не пнешь заказ не переходит в статус "завершен". После этого приходиться ждать от 2 до 6 недель пока поддержка letyshops разберется с отклонением. Посмотрим чем закончится. Промокоды / бонусы - не использовал.

09.02.2020

Добрый день!

Возможно, кэшбэк отклонился ошибочно или на него что-то повлияло. Наш менеджер обратился к партнерам, чтобы выяснить причину сложившейся ситуации. Дмитрий держит вопрос на контроле :)

С уважением,
команда LetyShops

06.02.2020

Отклонили начисление кэшбека. Покупка была совершена в ноябре. У магазина до сих пор стоит статус - передан курьеру! 2,5 месяца спустя!!!!! номер заказа - 399390. С таким сталкиваюсь впервые!

07.02.2020

Даша, добрый день!

Пожалуйста, не расстраивайтесь. Обязательно во всем разберемся. Видим, вы уже создали обращение в службу заботы по этому вопросу. Ожидайте ответ от менеджера в течение суток.

С уважением, 
команда LetyShops

28.12.2019

Excellent shop. a lot of different goods! there is a problem getting a cashback from this store as it’s going to use a promotional code that is rumic, it offers itself in the VK group and on reviews in the YouTube channel. if the goods are needed tomorrow or for weeks I go boldly to buy and use bonuses

The review was translated from Russian using Google Translate. Show original Show translation
28.12.2019

Good afternoon!

Thank you for sharing your shopping experience in Rumik :)

For successful cashback crediting, we advise you not to use third-party promotional codes, discounts or coupons that are found by third-party sites / reviewers / groups. Some of them may affect the loss of cashback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.07.2019

Keshbek himself does not appear Letyshops company credited after the appeal. I bought a robot from them - the vacuum cleaner has passed 2 months, everything is OK.

The review was translated from Russian using Google Translate. Show original Show translation
16.07.2019

Hello!

There are situations when we do not get cashback. The reasons are different - the purchase order is incorrect, an error occurred while transferring data, or something else.

We hope that there will be no more difficulties when working on the site.

We were happy to help with cashback. Write if that;)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.07.2019

Quickly delivered by a good transport company, the products are original. But I was not credited with a cashback, although I bought it by following the link from letyshops.

The review was translated from Russian using Google Translate. Show original Show translation
12.07.2019

Margarita, good afternoon!

To understand what is the reason and help, we created an appeal in the "Help" section. Please answer the manager :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.07.2019

Made an order, already paid, but didn’t even show up in the office. If you don’t work with the store, then exclude it from the list, I'd rather choose another one.

The review was translated from Russian using Google Translate. Show original Show translation
09.07.2019

Good afternoon!

Julia, we cooperate with the store Rumik.
Let's try together to understand the situation of losing cashback :) We have already created an appeal and are waiting for an answer. You can write through the mail or section of your personal account "Help", "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.03.2019

The store is good, but the cashback was not charged ...

The review was translated from Russian using Google Translate. Show original Show translation
22.04.2019

Cyril, good afternoon!

Thank you for informing.

We created a call to the care service to help sort this out. We will be glad to receive information about the order in the "Help" - "My Calls" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.03.2019

In general, everything is quite worthy, but ... There is no way to pay by card (at least when I visited the store). With a cash back really how lucky. If you do not pay attention to this problem, then you are definitely not lucky. The good news is that, if necessary, consultations will really help you and, as much as possible, will explain everything on the question of interest, gadget, accessory, etc. I bought smartphones here several times, while everything is fine.

The review was translated from Russian using Google Translate. Show original Show translation
07.03.2019

Hello!

Thanks for sharing your shopping experience.

We clarified the information, on the store’s website there is the opportunity to pay for the order with a card. The method of payment does not affect the calculation of cashback. You can always choose the one that will be convenient for you.

We are very glad that shopping in this store brought you only positive emotions :)

Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.02.2019

The store itself is not very bad, before cashbacks were constantly dripping, but then they started once, and now nothing has fallen twice already ... Returning to the store by the way is quite good.

The review was translated from Russian using Google Translate. Show original Show translation
12.02.2019

Igor, good afternoon!

Thanks for the feedback.

It is unfortunate that there were difficulties in placing orders in the store Rumikom.

We want to understand the situation in detail, so we sent an application to partners. As soon as something is known, the manager Raisa will report in an open appeal.

Keep in touch :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.01.2019
The store is excellent. Everything suits me.
The review was translated from Russian using Google Translate. Show original Show translation
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