Purchases at Pharmacosmetica.ru with cashback in Switzerland

Hello Catherine!

Thank you for your feedback. There are a number of reasons why cashback may not be credited. All the reasons we describe in detail here: https://letyshops.com/pravila.

In addition, each store has additional conditions for accruing cashback. We always warn users about such conditions on the page of each store.

According to our data, you have already created an appeal to the service and together with the manager solve the issue. The manager will return with a response within a day.

Respectfully,
LetyShops team

Good afternoon!

Thank you for your comment. To understand why the order was not fixed, we created an appeal to the care service on your behalf. Inform the manager about the situation in more detail to resolve the issue as quickly as possible.

Respectfully,
LetyShops team

Hello!

Thanks for the feedback. Do not worry, we will try to help and figure it out.

Please specify some information on the order in your appeal, the manager of the care service Tatyana is waiting for your answer.

Good evening to you!

Respectfully,
LetyShops team

Hello, Natalia!

Thanks for your feedback. We are very sorry that such a situation has occurred.

Usually the cashback for orders is recorded in your account for a day. If the cashback does not appear, please create an appeal through the "Help" section of your personal account. We will be happy to understand and help you in this situation.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

Hello Marina!

Thank you for your feedback. In order for a cashback to be displayed successfully, it is very important to adhere to the conditions that are published on the store page, as well as the rules for making purchases with a cashback.

So that we can figure out the reason for the loss of cashback for your order, please leave a request through your personal account, section "Help". We will also be grateful if you briefly tell us the checkout algorithm.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

Hello!

Thank you for your feedback. If the order was placed taking into account the rules for cashback purchases, but did not appear in your personal account for 24 hours, write to us through the Help section of your personal account. We will definitely try to understand this situation and help.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

Hello!

Thank you for your feedback. We are very sorry that the cashback for your order did not appear in your account automatically.

According to the data from your personal account, you have already created an appeal. Do not worry, we will answer you within a few hours and try to figure out your question.

We hope for your assistance. Have a nice day!

Respectfully,
LetyShops team

Hello!

Thank you for your feedback. We are very sorry that this situation has developed. To find out the reason for not paying cashback, we turned to the store representatives. We hope to get a positive response as soon as possible.

There will be questions - write, we will be happy to answer.

Have a nice day!

Respectfully,
LetyShops team

Hello, Natalia!

Thanks for your feedback. We are very sorry that the cashback for orders was not fixed automatically. Please create an appeal through the "Help" section of your personal account. We will definitely try to figure out the reason for the loss of cashback and help you.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team