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Don't forget about Cashback rules and advices

Purchases at O'STIN with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5% За оплаченный заказ
2.5% За оплаченный заказ с промокодом

Кэшбэк не начисляется: 

- за заказы, которые были возвращены;

- за заказы, сделанные в мобильном приложении O'STIN (Android или iOS).

Reviews on O'STIN (189)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
28.04.2019
Thanks O'STIN they have a lot of choices
The review was translated from Russian using Google Translate. Show original Show translation
21.04.2019
There were no problems with accruing cashback, always on time. Thanks LetyShops!
The review was translated from Russian using Google Translate. Show original Show translation
27.03.2019
Everything is OK, fast and clear.
The review was translated from Russian using Google Translate. Show original Show translation
13.03.2019

The cashback was initially rejected due to a discount in the store, after talking with support, the cashback was returned. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
13.03.2019

Ilnur, good day!

Thanks for the comment.

We can’t say with confidence that the cashback has declined due to a discount. Partners provide rewards for orders with promotional codes.

We hope that there will be no more difficulties in calculating cashback.

Recommendations that reduce the risk of losing cashback are displayed on this page .

Write if that. We are in touch ;)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.03.2019
Ordered 23.02 cashback immediately displayed and credited 13.03
The review was translated from Russian using Google Translate. Show original Show translation
06.03.2019

Hello. I made an order, but cashback is not credited. Problems only with this store!

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2019

Natalya, good afternoon!

Thank you for informing.

We will be happy to help you figure it out. We have created a call to the care service from your account. To respond to the appeal, go to your personal account, section "Help". A letter has also been sent to your email address.

Please answer in any convenient way.

Looking forward to :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.02.2019

It's funny ... then the cashback does not come at all, even if you make a transition from the site ... And then I forgot to switch - and the cashback appeared ... (but I canceled the order :(). :))))

The review was translated from Russian using Google Translate. Show original Show translation
28.02.2019

Oksana, good afternoon!

Thanks for the feedback.

We are sorry that in some cases the cashback is not fixed. We see that there are calls to the care service from your account, all issues with charging have been resolved.

To receive cashback, you must make a transition to the store from our service or activate the extension on the store page. Most likely, during the checkout process, the extension was activated. For this reason, the reward is fixed.

Help will be needed - be sure to write. All the best to you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.02.2019

Full divorce with cashback accrual. I made two orders per share with a cashback of 15%. A notification was received about the cashback accrual in the waiting status, which was already lower than 15%. As a result, when the time came it was accrued instead of 15 only 7.5%. Where that half went. Cheating.

The review was translated from Russian using Google Translate. Show original Show translation
17.02.2019

Good afternoon, Svetlana!

Thanks for leaving a comment.

The remuneration rates for an order at O'STIN during the increased cashback period were: 7.5% for a paid order using a promotional code and 15% for a paid order. According to information from your personal account, discount codes were applied in completed purchases. Therefore, cashback is credited at a rate of 7.5%.

At first, our system may receive incorrect information about the amount of cashback or order. When credited to the balance sheet, the data must be checked again, and the reward is credited correctly.

If you have any questions - please contact, we will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.02.2019

Order No. o749867114 of 02/15/2019 made a purchase, the cashback is not visible.

The review was translated from Russian using Google Translate. Show original Show translation
25.02.2019

Good afternoon!

Thanks for the comment.

We are sorry that the cashback for the order was not fixed.

There are a number of requirements that must be observed in order to receive a reward. They are described in detail in the cashback purchase rules , as well as on the pages of partner stores.

An appeal to the care service has been created to resolve your issue. Please answer so that we can help as soon as possible.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.01.2019

The store is good and the prices are decent, but with the accrual of cache backing, it’s just a disaster. I constantly have to write an appeal to the support service.

The review was translated from Russian using Google Translate. Show original Show translation
22.01.2019

Hello Dmitry!

Thanks for sharing your shopping experience.

We see that you have already several times declined cashback for orders from this store. Rejection of remuneration can be affected by: non-compliance with the conditions published on the store’s page, visiting third-party sources during the checkout process, browser extensions that have the ability to overwrite our affiliate link, as well as the use of promotional codes incompatible with cashback.

If you have any questions or difficulties, you can always contact us. We will be happy to help in any situation.

Have a good shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2019
super store))
The review was translated from Russian using Google Translate. Show original Show translation
12.01.2019

I made an order, took it, but there is no cashback ((((

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2019

Hello!

Thank you for informing.

The reward may not be displayed if our recommendations for the purchase were not followed or the conditions of the store were violated. We created a call to the care service to help you figure this out. We will be glad to receive information about the order on the "Help" - "My Calls" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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