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Don't forget about Cashback rules and advices

Purchases at O'STIN with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5% За оплаченный заказ
2.5% За оплаченный заказ с промокодом

Кэшбэк не начисляется: 

- за заказы, которые были возвращены;

- за заказы, сделанные в мобильном приложении O'STIN (Android или iOS).

Reviews on O'STIN (181)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
21.06.2019

I made an order through a link, but the cashback did not appear.

The review was translated from Russian using Google Translate. Show original Show translation
10.07.2019

Hello, Vadim!

Let's look into the situation. We have created an appeal to the care service and are waiting for your response in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.06.2019
The best store ever! There are never any problems with accruing CB, a good assortment and convenient site navigation. A large network of offline stores for fitting.
The review was translated from Russian using Google Translate. Show original Show translation
11.06.2019
Really love this store! We dress in it with the whole family. It is not always possible to guess with children's sizes, because I order through the site, but things are so good that I leave it for growth anyway))) I am also pleased with the often increased cashback, additional motivation for purchases))) Thanks Ostin and Letyshops !!!
The review was translated from Russian using Google Translate. Show original Show translation
21.05.2019

I buy Austin very often in the Internet store, I always make a transition from here and there is always some kind of problem - either the transition did not affect, then there is a transition, but there is no cache (((I have never had a cache from Austin more than once. With Ali, for example, there are no such problems. And yes, I just tried to create a support message on this topic, but almost all the lines are buggy there - the store is not selected from the list, etc. ...

The review was translated from Russian using Google Translate. Show original Show translation
28.05.2019

Olesya, good afternoon!

Information about conversions to store sites is always recorded in your account, in the section "Orders and finances", "My transitions". It is publicly available so that users can view it if they wish.

Let's try together to find out why cashback did not appear. We have already created a call to the care service and are waiting for a message. You can answer through the mail or the Help section, My contacts.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.04.2019
Thanks O'STIN they have a lot of choices
The review was translated from Russian using Google Translate. Show original Show translation
21.04.2019
There were no problems with accruing cashback, always on time. Thanks LetyShops!
The review was translated from Russian using Google Translate. Show original Show translation
27.03.2019
Everything is OK, fast and clear.
The review was translated from Russian using Google Translate. Show original Show translation
13.03.2019

The cashback was initially rejected due to a discount in the store, after talking with support, the cashback was returned. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
13.03.2019

Ilnur, good day!

Thanks for the comment.

We can’t say with confidence that the cashback has declined due to a discount. Partners provide rewards for orders with promotional codes.

We hope that there will be no more difficulties in calculating cashback.

Recommendations that reduce the risk of losing cashback are displayed on this page .

Write if that. We are in touch ;)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.03.2019
Ordered 23.02 cashback immediately displayed and credited 13.03
The review was translated from Russian using Google Translate. Show original Show translation
06.03.2019

Hello. I made an order, but cashback is not credited. Problems only with this store!

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2019

Natalya, good afternoon!

Thank you for informing.

We will be happy to help you figure it out. We have created a call to the care service from your account. To respond to the appeal, go to your personal account, section "Help". A letter has also been sent to your email address.

Please answer in any convenient way.

Looking forward to :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.02.2019

It's funny ... then the cashback does not come at all, even if you make a transition from the site ... And then I forgot to switch - and the cashback appeared ... (but I canceled the order :(). :))))

The review was translated from Russian using Google Translate. Show original Show translation
28.02.2019

Oksana, good afternoon!

Thanks for the feedback.

We are sorry that in some cases the cashback is not fixed. We see that there are calls to the care service from your account, all issues with charging have been resolved.

To receive cashback, you must make a transition to the store from our service or activate the extension on the store page. Most likely, during the checkout process, the extension was activated. For this reason, the reward is fixed.

Help will be needed - be sure to write. All the best to you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.02.2019

Full divorce with cashback accrual. I made two orders per share with a cashback of 15%. A notification was received about the cashback accrual in the waiting status, which was already lower than 15%. As a result, when the time came it was accrued instead of 15 only 7.5%. Where that half went. Cheating.

The review was translated from Russian using Google Translate. Show original Show translation
17.02.2019

Good afternoon, Svetlana!

Thanks for leaving a comment.

The remuneration rates for an order at O'STIN during the increased cashback period were: 7.5% for a paid order using a promotional code and 15% for a paid order. According to information from your personal account, discount codes were applied in completed purchases. Therefore, cashback is credited at a rate of 7.5%.

At first, our system may receive incorrect information about the amount of cashback or order. When credited to the balance sheet, the data must be checked again, and the reward is credited correctly.

If you have any questions - please contact, we will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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