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Don't forget about Cashback rules and advices

Purchases at O'STIN with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5% За оплаченный заказ
2.5% За оплаченный заказ с промокодом

Кэшбэк не начисляется: 

- за заказы, которые были возвращены;

- за заказы, сделанные в мобильном приложении O'STIN (Android или iOS).

Reviews on O'STIN (189)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
19.12.2017

The store itself is not bad. But IM is just awful. There are always problems with accruing cashback with him and always in the literal sense. The last 2 orders I had were from November 11 and still have not accrued cashback, as they tell me the store did not transmit purchase information. This makes no sense. On that day, I regret that I did not buy things in the store offline, even if I received bonuses on the card. And then the amount is more than 10,000 and silence ... very disappointing!

The review was translated from Russian using Google Translate. Show original Show translation
21.12.2017

Good afternoon, Olga!

Thank you for your feedback. The cashback for your orders has been recorded with the status “Pending”.

The average time for crediting cashback from this store is 28 days, the maximum is 50 days. Do not worry, if you make purchases in accordance with the rules of making purchases with cashback, the cashback will be surely credited to your balance no later than 50 days from the date of registration.

If you have any further questions - please contact, we are ready to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.12.2017

Shop with terrible service. I placed an order, received it, took part in the action "500 bonuses for feedback", and no bonuses were awarded, although the feedback was published. The support service is disgusting, they do not process calls.

The review was translated from Russian using Google Translate. Show original Show translation
09.12.2017

Excellent shop. Almost everything here we buy for ourselves and the children. If the cashback suddenly did not appear in my orders and finances of my personal account, the reasons may be different, then the Care Service always helps out when providing data on the order and the cashback is always credited.

The review was translated from Russian using Google Translate. Show original Show translation
08.12.2017

The order was made a month ago, the cashback was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
09.12.2017

Hello, Ksenia!

Thanks for your feedback. According to the data from your personal account, the estimated date for confirming the cashback on order is 12/31 :)

Do not worry, please, if the funds are not credited automatically before this date, we will certainly help you. To do this, write to us through the "Help" section of your personal account.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.12.2017

The store is not bad, but cashback didn’t come. And this is not the first time with domestic stores. From AliExpress it always arrives without failures ... I always log in the same way, within the same session.

The review was translated from Russian using Google Translate. Show original Show translation
07.12.2017

Good afternoon!

Thank you for your feedback. We ask you not to worry, care managers will definitely find out the reason for not charging cashback for your orders. To do this, please leave an appeal from your personal account, section "Help".

Try to follow our cashback shopping guidelines to protect your future purchases.

If you have any questions, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.11.2017

The store is good, happy discounts. But why cashback didn’t work, i.e. There was no confirmation that cashback was credited as is the case with aliexpress.

The review was translated from Russian using Google Translate. Show original Show translation
27.11.2017

Good afternoon!

Thank you for your feedback. We understand your dissatisfaction with the non-accrual of cashback, but do not be upset, we will certainly help you in solving this issue. To do this, please leave a request through your personal account, the “Help” section and specify information about lost orders.

We will wait for the appeal.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.11.2017

Austin does not post negative product reviews. Several times left reviews, only positive ones appeared. It's not fair!

The review was translated from Russian using Google Translate. Show original Show translation
25.11.2017

It is pleasant and useful to buy in such a store, because here: fast delivery, good quality of the goods, compliance with the product description, conformity of sizes, many discounts and bonuses, a large cashback, free delivery. I already bought a lot of things in this store, the last time I bought my daughter a jeans sundress, and to my delight, all the lines on the sundress were even, the cutouts for the buttons were cut, the jeans were tight, sat down perfectly, pleasantly. I will continue to purchase.

The review was translated from Russian using Google Translate. Show original Show translation
24.11.2017

I bought clothes for my daughter through the online store for the first time. The quilted cloak-coat is just super, sat perfectly, it is stitched well. I am satisfied with the quality of the goods. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
24.11.2017

A very good store, quality things!

The review was translated from Russian using Google Translate. Show original Show translation
24.11.2017

Very nice store, quality clothes, the action is just super.

The review was translated from Russian using Google Translate. Show original Show translation
22.11.2017

I love Austin, especially the online store! Very convenient: I chose it on the site and picked it up at the nearest store. In addition, for pickup you get another 300 bonuses. Well, agree - nice! Satisfies everything: the price-quality ratio, and a wide variety of discounts, and the ability to use bonuses. She took off the star because they did not accrue the promised 500 bonuses for the review, although the review was published.

The review was translated from Russian using Google Translate. Show original Show translation
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