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Don`t forget about Cashback shopping rules

Purchases at Ormatek with cashback in Switzerland

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 100 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Ormatek (17)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
16.03.2020

Actually the situation, like many here. The probability of getting a full cashback is almost zero. He made an order on February 8 for 55,484 rubles and was waiting for a cashback of 3.25%, that is, about 1800 rubles. I didn’t click on any banners like in the description, I made out the order quickly, right after the transition from LetiShops. As a result, the cashback did not even appear on the expected list. On February 10, I wrote to tech support, they told me to wait for an answer 4-6 weeks. As a result, they answered on March 13th that they had problems with the store and accrued 500 bonuses. So we have 1300 lost bonuses. Very sorry.

The review was translated from Russian using Google Translate. Show original Show translation
16.03.2020

Good afternoon!

We understand that you are upset.

Cashback accrual is an automatic process. If he does not appear in your account, we also do not receive a commission. We turned to partners to understand the situation. It turned out that the reward was transferred to another resource, not our cashback service. The reasons for this situation may be: the use of third-party promotional codes, the transition during checkout to another page / from another site, the impact of extensions that are installed in the browser.

We hope more of these situations do not happen.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.03.2020

Ormatek disappointed on cashback. Item paid and received, but cashback rejected. Order amount over 32 thousand

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2020

Hello Oleg!

Cashback was rejected when reconciling orders. This could happen by mistake or due to a violation of the shopping algorithm. We turned to partners to understand the situation in detail. As soon as there is an answer, the manager will notify you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2019

Yesterday I made an order for 38,000 rubles, having paid the full amount, there is no cashback even in processing.

The review was translated from Russian using Google Translate. Show original Show translation
23.12.2019

Good afternoon!

Danil, several factors can influence the fixation of order information:
- The work of third-party browser extensions;
- The use of promotional codes from other resources;
- transition during design to other pages / tabs.

To understand the situation in more detail, we created an appeal to the care service.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.10.2019
June 26, 2019 bought a bed and mattress for 43,400 rubles. All set on time and of proper quality. It was important that the cashback was 1,400 rubles. Cashback did not appear. Wrote in technical support. Letyshops immediately gave 600 rubles. and said the leftovers after the store response. The rest came today 10.23.2019. Better late than never. Thanks to the Letyshops care service. Everything is correct and informative. The answers are quick. Thanks again.
The review was translated from Russian using Google Translate. Show original Show translation
25.09.2019

I bought a mattress, a bed, a cover, the total amount of purchases was more than 27 thousand. Cashback on a premium account was not credited. Only 400 rubles were credited. Due to the application and care service .... Ormatek disappointed

The review was translated from Russian using Google Translate. Show original Show translation
26.09.2019

Good afternoon!

Unfortunately, information about your order was not received in our system.
If the client does not have a cashback, we are always ready to sort it out and turn to partners for additional information. A response to your request has not yet been received. The delay is due to the fact that we are not cooperating directly.

We always try to take care of our users, so while we compensated for part of the cashback from the company's funds.
We are waiting with you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.09.2019

I bought a mattress in Ormatek, there is no cashback, all the reviews are true!

The review was translated from Russian using Google Translate. Show original Show translation
24.09.2019

Artem, good afternoon!

We will try to resolve this issue.
Already created an appeal to the care service. The manager is waiting for your response in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.09.2019

I will not put an assessment. here according to reviews I got the impression that the store is dishonestly working on this program. I, like most buyers, did not accrue cashback. I turned to support, sent all the necessary screenshots in confirmation and the issue was resolved in my favor from the LetyShops fund. Think for yourself, decide for yourself ...

The review was translated from Russian using Google Translate. Show original Show translation
01.09.2019

Good afternoon!

Ormatek has established itself as a reliable partner. Your order really did not receive information. The reason for this could be: the work of third-party extensions, the use of promotional codes from other sites or the transition to other pages during the checkout process.

We hope that the recommendations provided by the manager in circulation will help to avoid similar situations in the future :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.08.2019

An order for 18 thousand, cashback was not confirmed, like all other stores for large purchases

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2019

Good afternoon!

We see that the cashback for the purchase did not appear automatically. To find out why he was lost, they turned to partners. Waiting for an answer takes about 6 weeks, since we cooperate not directly, but through a special program.

The manager keeps the issue under control. As soon as there is news, will report in circulation.
We are waiting together.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.05.2019

Like many in the reviews, the cache accruals were rejected, I am composing an appeal to the support service, a little later I will unsubscribe about the results of solving this issue ....

The review was translated from Russian using Google Translate. Show original Show translation
11.05.2019

Hello!

Thank you for sharing the situation.

Care manager Nastya will try to figure it out and help. This requires your assistance. Please respond to the appeal. This can be done through the "Help" section of your personal account or by email at support@letyshops.com.

Thanks in advance for your time :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019
Cashback appeared immediately after the order, accrued 3 days after the purchase.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019

Cashback rejected, although the order was accepted for production!

The review was translated from Russian using Google Translate. Show original Show translation
07.02.2019

Good afternoon, Michael!

Thank you for your comment.

Compensation is rejected based on information from partners. This can happen if the recommendations for placing an order with a cashback were violated. On the issue of rejection from your account, an appeal to the care service is open. The manager will make every effort to help.

There are questions - write, we are always happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2018

Rejected kb even before the ordered mattress was delivered

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Good afternoon, Aleksey!

Thank you for informing.

It is a pity that such a situation has occurred. To resolve the issue, an appeal was made to the care service. We hope for your help and we are waiting for information on the order in order to understand together the reason for the rejection of the fee.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
Buy at Ormatek with cashback up to 2.5%
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You're a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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