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Don't forget about Cashback rules and advices

Purchases at MrDom with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on MrDom (12)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
30.03.2019

I made an order in this store for a gift. As a result, I received the goods successfully, presented it, but there was a shortfall. In order to return the person I would have to go to the warehouse during working hours. We decided not to contact. Cashback is not confirmed. There are no signs of the order on the site .Do not advise to run into this store

The review was translated from Russian using Google Translate. Show original Show translation
30.03.2019

Hello, Larisa!

Thank you for writing.

We hope more of these situations do not happen.

The cashback for your purchase should be confirmed by mid-April. This time partners need to process data and transfer it to our system.

If you have questions, write to our care service. This can be done through the help section of your personal account. We will be happy to help in any situation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.01.2019
If you suddenly decide to order something from this site, my advice to you - RUN FROM THERE! Save time, money and nerves. Before the new year, I filled out and immediately paid for the order, after three days the manager called back and said that the goods were not available, you need to write a request for a refund. I wrote, sent ... A month has passed - no money. I’m calling them every week, they are fed “breakfasts”, referring either to the holidays, or to heavy workload due to the holidays, or to a failure in the system, etc.
The review was translated from Russian using Google Translate. Show original Show translation
28.11.2018

I paid for the purchase on the site, a notification from the point of issue: payment upon receipt .. I did not want to pay for the second time, the proceedings within the company took three days. Sorry for the mistake. As a result, the store manager confirmed that the goods can be picked up tomorrow and the next day, an almost happy recipient appeared at the closed doors of the same point of delivery .. day off. They do not know how and do not want to work.

The review was translated from Russian using Google Translate. Show original Show translation
04.05.2017
The second time I come across this store, the second time - just a guard! The ordered single pan turned out to be defective. However, I did not expect anything else. It looks like the whole store sells five-sorted Vietnamese junk from the basement of the hostels. The much-praised multi-layer bottom of the branded and expensive pan turned out to be blown up by bubbles. When heated, they will go all over the bottom until they crack ... Return immediately to the pickup point! And why take such an expensive delivery!
The review was translated from Russian using Google Translate. Show original Show translation
20.02.2017
Everything was fine, I placed an order, they called and agreed when they delivered it, the cashback was not credited. But!!! They brought me not what I ordered, not the wrong model. There is one thing on the site, in fact another. Without much kicking, they admitted their mistake. But in order to return the money I need to take the purchase to the warehouse. The warehouse is open Mon-Fri from 16: 00-18: 00, conveniently !!!
The review was translated from Russian using Google Translate. Show original Show translation
24.02.2017

Good afternoon!

Thank you for your feedback. It is unfortunate that you are faced with a similar situation. Unfortunately, none of us is immune from such cases. Shop MrDom has established itself only on the positive side. We are very glad that the store admitted its mistake and your problem was resolved.

When making a refund, cashback is not credited. In the future, if there will be problems with fixing orders, we will be grateful if you leave an appeal from your personal account, the “Help” section, care managers will certainly help to understand the reason for the loss of cashback and solve the problem.

Any questions and suggestions regarding the operation of our service, please contact. Have a good day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.12.2016
Great store, at least for me. I ordered goods for 4000 rubles, a set of pots and 2 pans. I made the order at night, and at 9.07 in the morning they called to confirm the order. 40 minutes before the courier arrived, they called me back and warned about the arrival. The order was raised free of charge on the 4th floor without an elevator, it was packed well, I checked everything - I found no defects. Settled with the courier, so he also refused to "tip". Bottom line - I was fine with everything, I recommend it at 100%! Have a good shopping!
The review was translated from Russian using Google Translate. Show original Show translation
12.12.2016
Generally a great store! Everything is what you need. It’s especially cool that you can order a towel and a frying pan, and some toilet duckling. If there were more products, then you would not have to go to Auchan.
The review was translated from Russian using Google Translate. Show original Show translation
04.12.2016
The store does not pull on one star either. On the site, the product is listed as "in stock." The manager calls - reports the delivery date. After a couple of hours, he rings again - the goods are out of stock.
The review was translated from Russian using Google Translate. Show original Show translation
25.11.2016
It turns out that this store does not process orders less than 1000 rubles.
The review was translated from Russian using Google Translate. Show original Show translation
24.11.2016
Disgusting store, I think that it should be removed from the catalog. Delivery is postponed 3 times, and then it turns out that the goods are not available on the site. They fooled their heads for a week, as a result - time was lost, mood was spoiled, necessary goods were not bought.
The review was translated from Russian using Google Translate. Show original Show translation
11.08.2016
The last order is ugly! Do you have drunken packers working? Five!!! Gels (4 bottles and one package-type ketchup-mayonnaise) for the shower flowed-out in plastic films !!! If I noticed this upon receipt, I would write such a complaint against you! And they would also check if you had a license for the simultaneous sale of garden tools and intimate cosmetics (crepes for hair removal, etc.) In the box, everything is scribbled randomly !!! Your boxbury does not accept cards! Give you cash! You need to be fined and compensation for such a product and such a service !!! I WILL NEVER USE YOUR STORE !!! AND I WILL ADVISE ALL! Without any respect, with discontent and anger, your former customer! Andrei.
The review was translated from Russian using Google Translate. Show original Show translation
17.07.2016
I bought a bathroom shelf from 4 shelves - I was very pleased! I recommend it to everyone: fast delivery, excellent quality! Thank! It’s clear that this purchase is not the last, and money has appeared on the account! Alla Fomina, Surgut
The review was translated from Russian using Google Translate. Show original Show translation
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