Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
I ordered a tablet at the end of April - the increased cashback was displayed immediately. Quickly and free of charge sent by courier. Today cashback is credited in full. Recommend. In order to avoid potential problems with browsers and extensions, I try to order through the LetiShops mobile application.
Good day!
Eugene, thank you for sharing your experience of making orders! :)
We wish you pleasant shopping emotions!
Sincerely,
LetyShops team
Cashback was canceled even before I arrived at the store, letishops does not respond. In general, I do not know from whose side the problem is, but I am absolutely not satisfied with the service.
Good afternoon, Nikolai!
We respond to requests in turn. We apologize for having to wait a while.
The store did not list the reward, saying that the order was not placed through our partner link. This can happen if, before the purchase, there was a click on the advertising banner, the transition through the mailing list. Also, third-party extensions could be the reason.
Unfortunately, in this case, we cannot compensate for the cashback, since we ourselves do not receive anything in this case. We hope the situation will not repeat itself in the future.
Sincerely,
LetyShops team
Cashback did not receive even after contacting LetyShops
Hello!
Bogdan, we are sorry that such a situation has occurred.
Someone for this order was transferred to another source. This situation can occur if you click on the advertising banner / go to another page during the design; if the browser has third-party plugins (for example, ad blocker), or there was a transition from another resource (for example, a site where there is a review of the product, blogger advertising, etc.).
Part of the cashback from the company's budget was credited to the balance.
We believe that future purchases will be successful.
Sincerely,
the LetyShops team
I don't understand why so many users have problems with MOYO. Great shop! Cashback always comes, I order here constantly! Just do everything carefully, disable additional extensions in the browser and block ads on all sites, the transition to the store is better to do directly from the site Letyshops. And there would be more such shops ...
Sergey, good afternoon!
Thank you for sharing your shopping experience at Moyo.ua :) We are constantly evolving, so we are sure that we will make you happy with new partners.
Sincerely,
the LetyShops team
Shitty store, don't trust it - you won't get cashback!
Good day!
I contacted you in order to understand the situation and help.
Sincerely,
LetyShops team
The store is strange to say the least! Instead of a new game console, a second-hand was sent with a printed crumpled box, besides, with scuffs on the gamepad
Good day!
Sergey, we recommend contacting the store support. We believe the partners will understand the situation.
Sincerely,
LetyShops team
Please refrain from shopping in this store! Cashback was not credited with the machine from five orders, with each one there were problems. Thanks to the support fly, for a couple of orders they added from their stocks. Leti's support says that the reward for these orders is provided by a source other than Letishops. Moreover, the purchases were in a separate browser without third-party extensions. There is no desire to do more shopping in Moyo.
Vlad, good afternoon!
We were happy to help :)
Probably, the reason for losing cashback was due to an ad blocker on the device. We advise you to disable it before making a purchase. This recommendation is also in the conditions of Moyo.ua.
Sincerely,
LetyShops team
03.30 ordered a microwave. Everything is according to the rules (I read it beforehand to make sure there was a cashback). A week has passed, and nothing has been displayed in your personal account. Even the status of waiting. Weird. There are no complaints about the store. Delivered as it should. But there are questions for your service. At the time of ordering, I had increased bonuses due to registration, and plus a 10% promotion was displayed on the banner, allegedly from purchases in the Moyo store, the age was 10%. Therefore, I ordered it. I would like to recommend your service to friends in the future, but I cannot yet. Since I do not see any benefits. I am sure that you will benefit from my purchases and purchases of other clients. Please correct this misunderstanding. And in the future, cooperation on my part will continue.
Good day!
The situation with the loss of cashback is also unpleasant for us. Created a caretaker call to investigate the issue, but did not receive your answer. We really hope for feedback.
Sincerely,
LetyShops team
bypass the store side, When the cashback is increased, get 0%, checked. with the usual 1.5% cashback comes in. Think.
Hello!
The cashback rate does not affect the mechanism for transmitting information from partners. If you placed an order using our service, and the bonus is not displayed, please create an appeal through the "Help" section. Our managers will help you understand the issue :)
Sincerely,
LetyShops team
Since January 2020, I have placed 6 large orders in this store. And with EACH of them there were problems - either the cashback will not be displayed, then it is rejected by the store, then something else. With great difficulty, it was possible to get a reward for 4 orders, and then, according to Letyshops, it was their personal funds, credited as moral compensation. For the remaining 2 orders, I did not receive anything. In order to avoid unnecessary questions, I always turn off ad blockers. I am sincerely sorry for everyone who expects to receive cashback from an order in this store.
I do not recommend the store, cashback is declined after 40 days.
Good day!
Cashback is credited or rejected automatically based on the data transmitted by the store. We are also interested in receiving a reward for the order. We see that you already have a call to the care service. The manager will do his best to sort out the situation.
Sincerely,
LetyShops team