Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
I ordered an expensive gaming mouse, so not only was it delivered to me in a cracked box and with a noticeable scratch on the case (I understand that the carrier is more likely to blame), but also the cashback was not counted. The users below have already spoken about this problem more than once, so I will not repeat myself. I will only say thanks to Letyshops for promptly compensating part of the cashback amount from their pocket.
Good day!
Alexander, we are always trying to help. Thank you for being with us!
Sincerely,
LetyShops team
1. Cashback did not appear. 2. I left a request with a confirmation of the purchase and a transition to the site through letyshop, to which I received an SMS after 2 days: "The store reported that this order was not assigned to our service." Everywhere there is advertising MOYO, but, in fact, cashback on order 0. Everything would be and nothing if I did not count on it (more than 500 UAH) and did not follow all the rules for receiving it. Please note that there is a high probability that you will not receive anything.
Good day!
Anna, partners did not provide commission for the completed purchase. The manager detailed the factors that could have influenced the data fixation in circulation. We tried to please you with a 250 hryvnia bonus from the company.
We hope your future purchases will be successful.
Sincerely,
LetyShops team
Attention! There was an increased cashback (9%). I made a purchase (4500), the cashback was lost. I left a request. We counted cashback from ourselves. And for the second order, which was made later in the amount of 199 UAH, we counted an increased cashback, in short, DIVORCE. I hasten to warn everyone who makes orders in the moyo.ua store in the hope of getting a cashback - DO NOT DO THIS! You will be told that the affiliate link has been rewritten, that you need to close all tabs, disable all extensions, and even disable the antivirus. How so? So I made a present for myself on the DR, Thank you
Good day!
Elena, we understand your emotions. It is also unprofitable and unpleasant for us when cashback is lost. Service for long-term cooperation with the user, so we want all purchases to be successful.
Alas, no commission has been transferred for your order. The manager described in detail the situation in the appeal. We wanted to please you, so we added a bonus to the balance from the company. We will be grateful if you follow the recommendations. We hope future purchases will only bring you joy :)
Sincerely,
LetyShops team
Attention! Everyone who makes orders in the moyo.ua store hoping to get a cashback, I hasten to warn you - DO NOT GET IT! Neither normal, nor elevated, none! You will be told that the affiliate link has been rewritten, that you need to close all tabs, disable all extensions, and even disable the antivirus. Better yet, have a separate browser specifically for LetySops, a separate computer, and reinstall Windows before ordering. But there is one detail that haunts me. When ordering in other stores, I DO NOT DO all this and everything is OK, cashback is credited! How so?
Good day!
Alexey, we monitor the receipt of orders in the system on a daily basis. Yes, loss situations do happen, but they are isolated. We always try to understand the reasons by sending a request to our partners. According to your order, we were informed that the order was not placed using the LetyShops service :( Since we did not receive a commission, we cannot credit cashback.
We want future purchases to be successful, so we try to write out recommendations as much as possible.
Sincerely,
LetyShops team
There was an increased cashback (9%). I made a purchase, the cashback was lost. I left a request. Result: Partners reported that this order was not registered with our service. The Moyo.ua store looks like a DECEIVER. Instead of cashback 132 UAH. A bonus was credited from the funds of the LetyShops company - UAH 100.
Good day!
The partners informed that the order was not registered with our service and did not give us a commission. The manager described the possible reasons for the call.
We hope the situation does not happen again :)
Sincerely,
LetyShops team
Many thanks to Letishops for the quick solution of the issue! on my order 1889342267, 06/01/21 at 11 pm I received a full cashback - 483.68 UAH. Thank you for efficiency!!!! all the best!
Good day!
Olga, we are very glad that your opinion about the service has changed :)
Sincerely,
LetyShops team
I bought an air conditioner 15/12/20 for 6449 UAH. Moyo order number - 1889342267 There was an increased cashback for Letishops, I should have received 483.68 UAH. As a result, it was canceled 05/01/21 I wrote a letter in support, I am waiting for an answer. But I have not seen such rudeness anywhere. Better to use *** e. There is never such a scam and boorish attitude towards the client. Even if the purchase is large, they always give everything honestly on time and you get cashback. Do you think after that I will return to you or recommend you to my friends !?
Good day!
Olga, we understand that the situation upset you.
Cashback rejection occurs automatically according to data from partners. The reason may be an error in the transfer of data or a violation of the purchase algorithm / store conditions.
We will do our best to resolve the issue. We hope your opinion about the service will change :)
Sincerely,
LetyShops team
A similar situation as Andrew in the response from 12/19/2020! More than UAH 200 Cashback cannot be obtained (find any reason not to pay honestly!) Increased cashback is a divorce.
Hello!
Oksana, each situation is individual :)
We did not receive information and commission for your order. The order is not recorded under the affiliate program through which we cooperate with the store. This situation can occur in the case of making a purchase by mail, after going from a site with promo codes / coupons, or a simple design, without the participation of advertising space.
A bonus from the company was credited to the balance.
Sincerely,
the LetyShops team
I made the order at a time when the cashback was increased and paid immediately, but half an hour after payment my order was canceled. The next day I showed up with a different number and I am told that someone canceled the first order and made the second, although the payment by bank was on time. Scammers. I will never buy from these ********* again. I do not recommend to anyone.
Hello!
The service cannot affect the whole process of ordering a store. It is important that the purchase made with us is paid for.
Don't worry :) There are many good offers and hot cashback ahead, which will help save a considerable amount.
Sincerely,
the LetyShops team
Made an order of components for almost 25,000 with increased cashback. I made the order in a separate incognito window, no third-party extensions, only the LetyShops extension (which showed that the cashback was activated). As a result, there is no cashback. And I have a "comforting" cashback from LetyShops for 200 hryvnias. And so)
Andrew, good afternoon!
We have not received any information or commission from the partners, as the store has not recorded that you have placed an order through LetyShops. Probable reasons that could affect this manager said in the application (section "Help").
Tried to support a bonus from the service :)
We sincerely believe that the recommendations will be useful and the situation will not happen again.
Sincerely,
the LetyShops team
For the sale on "Black Friday" I took a Samsung fitness bracelet with a discount, plus an increased cashback was credited. Thanks to the cashback service and the store, it's a pleasure to shop with you)
Andrey, good afternoon!
We are glad that you made a purchase with a double benefit :) May it serve for a long time.
Sincerely,
LetyShops team