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Purchases at Media Markt ES with cashback in Switzerland

(2.07) Average rating of the store
Reviews on Media Markt ES (148)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 60 - 120 days
Information and conditions
4.5 %
Cables, power strips and hubs
2.5 %
Heating and air conditioning, Laundry and laundry care, Audio and HIFI, Sports and outdoor, Beauty and health, Kitchen, Vacuuming and cleaning, Computers and computer accessories, Fixed telephony, Computers, Telephony, Photography, Television, Car audio & GPS, Garden and pets, Consoles and video games, Movies, Music and books, Smart Home, Toys, Office
1 %
Marketplace
0.5 %
PS5 console and XBOX X console
Attention!
  • Cashback is not credited for services (such as repairs, warranties, financing, etc.), refurbished products (each product labeled REFURBISHED indicates if it is a used product) or any returned products.
  • Cashback is not credited for orders from the Canary Islands.
  • Cashback is not credited in case of using any voucher or discount code.
  • Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
  • Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
  • The store is not providing us with information about your order amount at the moment of the order registration, that's why cashback for your order may be displayed as 0 EUR. While processing your order, the store updates that and cashback amount is set according to the rate stated on the store's page.

Reviews on Media Markt ES (148)

(2.07) Average rating of the store
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Therefore, we publish only our customers' reviews.
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ester.g.pavon
29.05.2022

I did it, I did all the steps, I even have a screenshot that it is activated and the purchase made with the order made. and they denied me, to shut my mouth they gave me €5 but my Cashback was €30... they only credit purchases of cents but forget you... not at all recommendable I'm looking for another page and I'll delete myself from here, you know what you're getting it will happen. you are warned

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
30.05.2022

Good afternoon, Esther!

We are very sorry for what happened. Since we have not received any information and commission from the store, we have paid you a maximum possible bonus from company funds. Unfortunately, we do not have the opportunity to credit more. We hope that the advice that the manager gave you in the consultation will help you during your next purchases.

Cheers!
The LetyShops team

The review was translated from Spanish using Google Translate.
alex.milla
29.05.2022

For some time now, 100% of the purchases I make at Mediamarkt are not credited either by activating the cashback on the web or through the browser extension. It is horrible to always have to open a ticket to claim the amount.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
30.05.2022

Hi Alex!

We are sorry that you have such an experience. There are several factors that can affect the crediting of cashback. For example, third-party extensions installed in your browser, use of discount coupons, etc.

We always do our best to help you and credit the cashback, but unfortunately we don't have the opportunity to do it every time. We hope that our advice will help you during your next purchases.

Cheers!
The LetyShops team

The review was translated from Spanish using Google Translate.
caesarix
25.05.2022

As always, problems when the cashback appears in this store. The request has been made, activating the extension in the browser, it has been verified that it was active, and that the transition to MediaMarkt appeared in the mobile app, but it does not appear in the list, so it has had to be claimed again.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
26.05.2022

Hello!

We are sorry you had such an experience. In general, there are many factors that can affect the crediting of the refund: violation of store terms, long payment (more than an hour), use of promotional codes. Also, if you have any third-party extensions installed on your browser, we recommend that you disable them during your next purchases. You have an open consultation on this case. Please reply to our manager Liza.

We remain vigilant
LetyShops team

The review was translated from Spanish using Google Translate.
Javier
20.05.2022
All orders have worked for me.
The review was translated from Spanish using Google Translate. Show original Show translation
naiatoto
19.05.2022

All lies, they promised a 10% cashback on all items. I made a purchase of €420 following all the steps and conditions and nothing was credited to me. I took screenshots of the entire process and it turns out that the company does not accept unaccredited cashback requests. FRAUD

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
20.05.2022

Hello!

We are very sorry for this situation. We have already credited you a partial bonus for this order. We hope that situations like this do not happen again. For that, the advice that our manager Tina gave you in consultation #2844862 will help you.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
Lidia Martínez Martínez
18.05.2022

Liars and scammers. You pay more than €300, with a lety promotion that they ANNOUNCED corresponded to >€30, in conditions you put that they refund up to €30 But they say that the store does not accept it IT IS A SCAM AND SOME LIARS for 12cents they do not cause problems but to release the money they promise from what I read, ALWAYS

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
18.05.2022

Hi Lidia!

We are very sorry that you had such an experience. It is true that Media Markt does not accept our requests, therefore we cannot use them to find out the reasons for the loss. We have paid a maximum possible part of our funds. We hope that the advice our agent gave you in the consultation will help you with future purchases.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
migueldy
16.05.2022
I was credited with what I said
The review was translated from Spanish using Google Translate. Show original Show translation
Nathandavidm
08.05.2022

Canary Islands out of cashback…. Sad

The review was translated from Spanish using Google Translate. Show original Show translation
Oskar Hernandez
08.05.2022

I put a star for putting something, I made a purchase of 67 euros in mediamarkt, I passed all the data and invoices to Letyshop so that they would credit me 10% of the purchase and they basically told me no, they started giving me tutorials on how to do purchases, as if I didn't know or something, when I make purchases on other sites and I never have problems, it seems that they don't realize the problem they have with Mediamarkt and that they will never fix it from what I see, after losing my While the Cashback was activated I have run out of that money and they have not even wanted to give me a bonus, Letyshop is not to blame, but they should take a little more care of their customers or be stricter with their partners, honestly..

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
09.05.2022

Hello Oscar!

We are sorry that you have had such an experience, but we do not always have the opportunity to make up the lost refund on our account, nor do we have the opportunity to resort to partners to investigate the case.

We hope that this situation will be an exception and that future purchases will be successful.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
rorro527
05.05.2022

Scam, if you cannot prove what was promised, it is misleading advertising and this does not depend on mediamarkt, since you are the ones who promise the cashback. It is a scam and is punishable by law. The only reason to buy from a site and at that given time was your advertising that they did not fulfill. Users demand to create a platform for those affected and claim all the cashback owed. That can not be.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
05.05.2022

Good afternoon, Rodrigo!

We are very sorry that you have such an opinion and we understand it. If for some reason the cashback is not recorded, this means that the partners have not paid us the remuneration. Unfortunately, we cannot use Media Markt to investigate the case, as they do not accept requests for lost cashback.

At the same time, we have previously credited you with the maximum possible bonus from the company and we no longer have this option. We hope that the advice given by our manager in the consultation will help you to get cashback in the future.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
Mario Muniain Segura
04.05.2022
Generally the process is slow, but it was carried out without problems. I recovered €18 from the purchase of a computer that cost me €780. I can't be happier. :D
The review was translated from Spanish using Google Translate. Show original Show translation
magriborius
03.05.2022

Media Markt owes me 12.5% of €600 that they didn't pay me even when I presented the purchase invoices. If it hadn't been for the cashback I wouldn't have bought. It's typical of Media Markt. They do what they want. They cancel orders that were discounted, they don't pay cash back, they sell refurbished junk without saying so. If it leaks, leaks. Letyshops: how can users claim? Users demand to create a platform for those affected and claim all the cashback owed. That can not be.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
03.05.2022

Hello!

We understand you perfectly, but there are stores that do not accept our requests. Therefore, we cannot investigate the reasons for the lost cashback and only reward a maximum possible part of the lost cashback from our company funds. Since we have previously given you the reward for the cashback, we do not have the opportunity to credit more. We are very sorry. We hope that incidents like this do not happen again and that you enjoy your purchases using our service.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
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You’re a bit late unfortunately :(
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