Purchases at Media Markt ES with cashback in Switzerland
- Cashback is not credited for in-store payment method purchases.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited for services (such as repairs, warranties, financing, etc.), refurbished products (each product labeled REFURBISHED indicates if it is a used product) or any returned products.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for orders from the Canary Islands.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
- The store is not providing us with information about your order amount at the moment of the order registration, that's why cashback for your order may be displayed as 0 EUR. While processing your order, the store updates that and cashback amount is set according to the rate stated on the store's page.
Reviews on Media Markt ES (155)
The store did not respond and instead of giving me my cashback LetyShops gave me only € 5.
Good morning, Alvaro!
For our part, we try to help our users get a refund. But unfortunately, we do not always have the opportunity to make up the lost refund in full. We hope that situations like this do not happen again in your next purchases.
All the best.
The LetyShops team
It's a theft! They had to return € 13 to me and they tell me that they have not been able to talk to the store, they give me a € 5 voucher, I appreciate the voucher since 5 is better than 0, but I will not buy again in mediamarkt, they are thieves, I I am without my € 8 cashback…. I do not recommend it at all
Hello Ivan!
We are sorry that you have such an opinion. Loss of cashback situations are also unpleasant for us.
Unfortunately, the partners did not transfer the reward for the order, therefore we cannot fully credit you with the cashback. We hope that your future purchases are successful. For that, they will help you with the recommendations that the manager gave you in the consultation.
All the best.
The LetyShops team
SCAM They say it was an error and they give you €5 compensation...
Thank you!
Unfortunately, the store didn't provide us with your purchase information. This may have been due to an error or a failure of the purchasing algorithm. Since Media Markt doesn't accept requests for lost cashback, we can't contact partners to try to recover it.
We understand that you were counting on this cashback, and while we don't always have the opportunity to compensate for the lost refund from our company's funds, we have already credited a portion to your account balance to at least give you some relief in this situation.
All the best!
The LetyShops team
I bought a cell phone and received a large amount of cashback. Everything was perfect. It takes a while to credit, though. I'm very happy with the app.
Mediamarkt absolutely NEVER gives cashback and I'm already lazy to always be chasing it.
Good morning!
We're sorry you've encountered this situation. If for some reason your cashback doesn't appear, it means the store hasn't sent any compensation for your order.
We see that you only have one request created. So we can help you, please create a new one, and we'll do our best to resolve it. The information requested about the order is so we can verify all the purchase details and use that information with our partners. Without it, we won't be able to do or verify anything.
All the best.
The LetyShops team
Everything turned out perfectly for me. They've helped me save a lot of money. Thank you so much, Letyshops! I really like your service.
Hello.
Thank you so much for your kind words! We're glad you like our service.
All the best.
The LetyShops team
I think it's a complete scam. I made a purchase on October 19th for €89.99. I did it correctly, as I've placed orders with other retailers before and received cashback. In this case, Letyshops told me that either I didn't place the order correctly (I doubt it because it was always activated), or that I created an application and received a €5 voucher as compensation for the application being lost. Seeing as this company loses all applications, I see it as quite a scam since they don't comply with the conditions...
Hello, Carmina.
We completely understand, as we don't receive a commission from the store either. If for some reason the cashback doesn't appear, it means the store hasn't sent any compensation for your order. Therefore, we try to compensate at least part of the cashback the user doesn't receive from our funds. We hope this doesn't happen again with your cashback in the future.
All the best.
The LetyShops team
Purchase made during the 12.5% off promo and it doesn't appear. I've already opened a case because this is all incredibly unfair. You follow all the steps and it still doesn't work.
Hello, Carlos.
We're sorry you've encountered this situation. Don't worry, we'll do everything we can to help you. Follow the status of your application and if you have any questions, contact us through the Help section.
All the best.
The LetyShops team
I fully complied with all the requirements. Proof of this are all the usual cashbacks I receive. In this case, curiously, there was a MediaMarkt promotion for a special 7.5% reward. It's odd that this time I received more cashback when I didn't comply with the procedure, while I did on hundreds of other purchases. The system doesn't work; we are at the mercy of the arbitrary behavior of the company that doesn't comply because it's not in our interest.
Hello, Jorge.
We're very sorry this situation has occurred. Unfortunately, the store didn't send us your order information. We understand you were expecting this cashback, so we've already partially credited it to your account balance.
All the best!
The LetyShops team
As I've read in most comments, MediaMarkt hadn't registered the cashback. I hope LetyShops resolves this as soon as possible and issues the refund with the appropriate cashback (which is clearly visible in the screenshot sent when I made the request). To the LetyShops team: please refrain from replying with a copy-and-paste comment discussing the possible reasons why the cashback wasn't registered. The screenshot I sent with the request clearly shows that the cashback was activated in your app.
Hello, Yaiza.
Don't worry, our agent will respond to open inquiry #2631070 and help resolve the cashback issue.
All the best!
The LetyShops team
Letyshops is great, but Mediamarkt is horrible. Not only are the cashbacks never registered (I've already tried on the website, through the extension, and on my mobile device, and it never works. I've read all the rules and I follow them). Now, Mediamarkt won't accept requests for lost cashbacks. This only happens with Mediamarkt. My friend, who invited me to Letyshops and has been here for a long time, tells me it always happens with them, but with other stores, it always registers correctly, and they used to accept requests. It's all bad. Letyshops, however, gave me the cashback, but I never shop at Mediamarkt again...
Hello.
We're sorry this happened. Like you, we're also interested in receiving cashback. We only receive a commission from partners in this case. Cashback loss can be due to several factors: violation of store terms, prolonged payment (more than an hour), or use of promotional codes. Also, if you have any extensions installed on your browser, we recommend disabling them during your next purchases.
We hope that such situations will not occur again in the future.
All the best!
The LetyShops team
