Good day, Sergey!
Thanks for the comment.
It is a pity that such a situation has occurred. We hope that the purchased product will bring you a lot of positive emotions.
In order to understand the reason for not accruing cashback for your order, we have created an appeal on your behalf. You can respond to the appeal through your personal account, section "Help".
We are waiting for your reply to help as soon as possible.
Sincerely,
LetyShops team