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Don't forget about Cashback rules and advices

Purchases at Л'Этуаль with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 28 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3.4% За оплаченный заказ
4.4% За оплаченный заказ Premium brands

К Premium brands относятся: Shu Uemura, Tiffany, Kilian, MAC, Bobbi Brown, Tom Ford, La Mer, Burberry – аромат BURBERRY HER.

Минимальная сумма заказа для получения кэшбэка 500 рублей.

Важно! Кэшбэк начисляется на сумму заказа с учетом НДС.

При оплате картой для зачисления кэшбэка необходимо дождаться сообщения о том, что оплата прошла, после чего нажать кнопку "Вернуться в магазин".

При применении скидки, кэшбэк будет начисляться на фактически оплаченную стоимость заказа.

 

Кэшбэк не начисляется:
- за заказы на сумму свыше 50 000 рублей;
- за покупку подарочных сертификатов;
- за использование подарочных сертификатов для оплаты товаров;

- за заказы, сделанные в мобильном приложении Л'Этуаль (Android или iOS).

При использовании промокодов кэшбэк может быть не начислен.

 

Магазин Л'Этуаль вводит новое условие сотрудничества и за оптовые заказы кэшбэк будет отклоняться.

Правила определения оптовых покупок подробно описаны здесь.

Reviews on Л'Этуаль (312)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
09.11.2019

Good afternoon ! Now I made an order in Letual, the transition was displayed, but the order is not !!! And so already there were several orders. I always take screenshots during checkout. Thanks to the support service Letu, they always solve this issue and charge cashback. The only store that in my personal account immediately displays the transition and order is aliexpress. The rest of the stores are just a transition, but there is no order, you have to contact on the fly.

The review was translated from Russian using Google Translate. Show original Show translation
10.11.2019

Ksenia, hello!

Already created an appeal in your profile to understand together why the cashback did not appear. We hope that all future orders will be recorded only automatically. We are waiting for your answer in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.10.2019

There is such a pattern, it’s worth leaving a good review, and there will be a jamb in the next order. 2 weeks can not deliver paid order to the store in Moscow. the designated dates are long gone. when you take a loan from a bank, interest is shown to you, then you provide your store with your funds for an unlimited number of times, until they decide to give you an order. well arranged!

The review was translated from Russian using Google Translate. Show original Show translation
19.10.2019

no, everything works there, the goods come of course))) made 2 orders. one for 36000 rubles, the second for 12500 .. with the first everything is very fast - delivered in a day. with the second, another courier service delivered 4 days, although they should have been in 1 day, no one contacted, didn’t coordinate the delivery, just put it before the fact in SMS, we are probably at home, waiting for their couriers around the clock .. this is minus the courier services with whom Letual collaborates (non-lethal)! they have a good product, once again I’m convinced that the expensive perfume is original .. but wait for the cashback sooo long, somehow speed up this process

The review was translated from Russian using Google Translate. Show original Show translation
20.10.2019

Good afternoon!

Thank you for sharing your experience :)
There is a specific procedure for crediting cashback. You can find the waiting time on the store page on our website. As soon as we receive confirmation from partners, the cashback goes into the "Enrolled" status.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.10.2019
Do not believe this is a hoax, the goods do not pass, they do not return the money !!!
The review was translated from Russian using Google Translate. Show original Show translation
04.10.2019
Terrible service of the store itself. An order was made for a large amount, so I had to call the support service for 3 days, and then another delivery service to find out where my order was at all! The delivery date was agreed upon alone, but in the end I myself “begged” them to have my ALREADY PAYED order. Pigs.
The review was translated from Russian using Google Translate. Show original Show translation
16.08.2019

Good afternoon! Please repeat the increased cashback. And then they did it as a percentage, just a drop in the bucket, not interesting.

The review was translated from Russian using Google Translate. Show original Show translation
16.08.2019

Hello, hello!

So far there is no such possibility. We often hold promotions, increase cashback rates and provide Lety codes. In addition, our service has a loyalty program so that you can get even more cashback while saving.

Follow our news not to miss the most interesting :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.08.2019
enrolled in about a month, everything is clear.
The review was translated from Russian using Google Translate. Show original Show translation
10.08.2019
Thank you, cashback has been credited, which I am incredibly happy!)
The review was translated from Russian using Google Translate. Show original Show translation
08.08.2019

Keshbek was rejected, forced-voluntary receipt of a cashback, apparently the affiliate program is not established, I advise you to track charges

The review was translated from Russian using Google Translate. Show original Show translation
18.08.2019

Alexander, good afternoon!

A cashback rejection may have occurred erroneously or the algorithm has been violated.

By your order, we turned to partners to find out the reason.
We believe that the advice that the manager gave in handling will help in making future purchases :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.07.2019

cashback not credited, status rejected. not for the first time. with the sportsman the same story. and the cashback was big enough, sorry

The review was translated from Russian using Google Translate. Show original Show translation
29.07.2019

Good afternoon!

Perhaps the cashback rejection was erroneous or the purchase algorithm was violated, but do not get upset. We will help :)

Already created an appeal to the care service. The manager expects your response in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.07.2019
Cashback from the purchase of 4894r was 184.57, cool! I enrolled quickly within 20 days while I was relaxing at sea with my family!
The review was translated from Russian using Google Translate. Show original Show translation
15.07.2019

I had the same problem that I had with everyone, I made two orders, both bought, received, and the cashback was rejected ... There are no checks. Naturally, the situation is unpleasant. Today I will make an order, see, save the check !!!

The review was translated from Russian using Google Translate. Show original Show translation
26.07.2019

Good afternoon!

Galina, checked the information in your account. We see that the amount of your orders is less than 500 rubles, which is a discrepancy with the conditions of the store. In this case, cashback is not added. A cashback for a subsequent purchase is already displayed in your account in the status of "Pending" :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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