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Don't forget about Cashback rules and advices

Purchases at La Roche-Posay with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions
7.5% За оплаченный заказ без использования промокода
4% За оплаченный заказ с применением промокода "подарок за покупку"
1.5% За оплаченный заказ с применением промокода

Кэшбэк начисляется на сумму заказа без учета НДС и стоимости доставки.

 

Важно! Кэшбэк не начисляется за подарочные сертификаты.

Reviews on La Roche-Posay (34)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
01.02.2019

Cashback never accrued (

The review was translated from Russian using Google Translate. Show original Show translation
12.02.2019

Hello!

Thanks for the comment.

It’s nice to inform you that cashback for an order has already been credited to your balance.

Be sure to write if you need help.

Let the day pass easily and successfully!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.01.2019
I ordered for the first time and La Roche-Posay did not disappoint! Cashback credited on time. Thank!)
The review was translated from Russian using Google Translate. Show original Show translation
24.10.2018

Cashback is not charged, although payment was made immediately after placing the order. Very disappointed

The review was translated from Russian using Google Translate. Show original Show translation
04.11.2018

Hello!

Don't be upset, please. We will do our best to resolve this issue.

An appeal was created on your behalf through the Help section of your personal account. Please answer via the tab of this section "My appeals" or by e-mail support@letyshops.com.

We will wait for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.10.2018
La Roshe-Posay cashback was credited on time without any problems, which is very nice. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
14.08.2018
Thanks for the accrued cashback and many thanks to the LetyShops team for their help in solving the problem of getting this cashback.
The review was translated from Russian using Google Translate. Show original Show translation
18.07.2018
Cashback credited on time. The order was using the promotional code, so the amount is the same.
The review was translated from Russian using Google Translate. Show original Show translation
13.07.2018

The order was received, but the cashback was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
29.07.2018

Hello!

Thank you for reporting the situation.

We will certainly try to get it right. The main reasons for rejecting a cashback are factors such as the use of promotional codes or coupons that are incompatible with the cashback, changes to the order after registration or violation of the conditions of the store.

In order to help, we created a call to the customer care service. You can familiarize yourself with the appeal and give an answer in the Help section of the Personal Account - My Contacts section.

We will wait for feedback. Have a nice day!

Taking care of you
LetyShops team

The review was translated from Russian using Google Translate.
05.07.2018

Good afternoon! The order has arrived and cashback has already been credited.

The review was translated from Russian using Google Translate. Show original Show translation
17.06.2018

Initially, after the purchase, the cashback was about 1600, and 930 were credited.

The review was translated from Russian using Google Translate. Show original Show translation
18.06.2018

Hello Julia!

Thank you for your comment. We received information that your order was issued using a promotional code, therefore, during the processing of the order, the cashback amount has changed.

If we receive incorrect information, be sure to inform our care service. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.06.2018
At the beginning after the purchase, there was an incorrect cashback, but upon accrual - everything is correct. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
05.06.2018

2 months have passed - no cashback has been added.

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Good afternoon, Denis!

Thank you for your feedback.

Each store needs time to process order data and transfer it to us. To understand this situation in more detail, we created an appeal to the care service on your behalf. You can familiarize yourself with it and give an answer in the "Help" - "My appeals" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.06.2018

I made an order but cashback was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
03.06.2018

Hello!

Thanks for the comment.

We will definitely try to understand the situation and help. To do this, we created an appeal to the customer care service on your behalf. To consider the issue, we need your assistance, so please clarify some information about the order and send a screenshot of it from the personal account of the store.

You can find the appeal by clicking on the link: https://help.letyshops.ru/hc/ru/requests .

We will wait for the information.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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