Svetlana, good afternoon!
Thanks for the comment.
We understand how unpleasant situations are when the reward is not fixed in your personal account. Always happy to help :)
Here are some tips to keep your cashback safe in the future:
- disable third-party extensions and blockers in the browser before placing an order;
- follow the conditions on the store page;
- adhere to the basic rules of purchases.
Help will be needed - be sure to write.
Respectfully,
LetyShops team