Важливо!
Кешбек не нараховується:
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, Monobank, А-Банк, тощо). Ця умова діє на період промо Фора і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Strange situation, when ordering for the third time, with increased cashback, they do not send the order, like the payment cannot go through, the order is cancelled.
Good day!
Cashback does not affect this. Maybe some difficulties in the store. Please contact their support.
the link to Fora's website does not work
We know, we are already working on solving this issue!
Cashback is activated, the countdown to the end has started, but the site is not working
Forwarded to partners, we are waiting for a solution to this issue.
Sorry for the inconvenience.
The store itself is normal, online orders are processed like everyone else (half an hour to order). But there is a problem with cashback, unlike ATB, viruses and other Silpo cashback is NEVER credited automatically! This is due to the site, when the payment is submitted, but lost on the way and the store service uses manual methods of additional processing. I'm just tired of opening searches for lost cashback, attaching screenshots, etc.
Good day!
Thank you for describing your payment situation, we will look into the details.
Credited cashback from company funds to support you and submitted a request to partners to try to return the reward.
In order for it to be fixed successfully in the future, follow our rules as much as possible and always pay attention to the features of the store.
If you have any questions, write.
Have a calm day!