Purchases at EVA.UA with cashback in Switzerland
Важливо!
- Кешбек не нараховується за замовлення, оформлені в мобільному додатку магазину.
- Для фіксації кешбеку після оплати замовлення способом NovaPay обов'язково потрібно повернутись назад до магазину EVA.UA, перейшовши по кнопці "Повернутись у магазин".
- Деякі замовлення можуть не відображатись в акаунті LetyShops автоматично. Якщо твоє замовлення не з’явилось - будь ласка, подай заявку в особистому кабінеті.
Reviews on EVA.UA (313)
Therefore, we publish only our customers' reviews.
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Good afternoon! I wanted to order a cream for 200 UAH, but I realized that they wouldn't credit me with 10%?
Good afternoon, Ksenia!
Why won't they count?)
You have already activated the 5X promotion for purchases at EVA. The "Hot Cashback" starts when you go from the promotion page to the store page. The promotion ends after 10 hours or after the order is placed.
All the promotions you have activated can be seen in the Lety codes section of your personal account. All the information is indicated there: when the code started working, when it will expire, and what is the maximum cashback amount.
So hurry up and get cashback treasures :)
Good afternoon! Please tell me, I was credited with cashback about 3 weeks ago, where can I find it and how can I withdraw it?
Good day!
The cashback is currently in the "Pending" status. Partners need time to verify and transfer information to our system. You can see the confirmation date in the "My Cashback" section. It is calculated according to the terms from the store page.
The cashback crediting time for EVA.UA is 65 - 130 days. But usually it happens faster ;)
You can make a withdrawal when the funds are in the "On balance" status.
The store does not credit cashback once after reporting a loss or after a negative review, you have to constantly monitor your cashback, other stores credit it immediately without any problems!
Good day!
If the cashback is not automatically reflected in your account, we ask that you create a search request. This helps us to understand the situation in more detail, find the reasons for the loss, and contact partners for compensation.
Thank you for making such requests :)
An automatic check is currently underway. You can see the status of the review in your personal account next to the order itself. As soon as there is news, the status of the application will change automatically.
Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the reason for the loss of cashback.
Have a nice and peaceful day!
Dear Eva! Today you lost your regular customer, who brings you 3-4 thousand UAH every month. Fortunately, now there are many stores that value their customers. I'm tired of running after your cashback, which you supposedly promise and never accrue. Goodbye.
Elena, good afternoon!
We are very sorry that the cashback is not being recorded automatically. It is important for us to understand and find the reason.
Next time, please record the purchase process and send it to our managers in the "Help" section. We will try to recreate the purchase ourselves and analyze what is going wrong.
The pending cache did not appear, the order was placed on June 27, the goods have already arrived, there is a full video of how I placed the order through Leti Shops on the website, I don't even have the app on my phone.
Good day!
Please send the video to our support (Help section), or by email - support@letyshops.com.
Good afternoon! Will cashback be credited if I pay for the goods by cash on delivery?
Greetings!
Yes, you can pay in any way. =)
After completing the purchase, the cashback does not appear. You need to then activate the search for it. And after a few days or weeks it may appear. The last time I made an order, the cashback did not appear. I made a request to search for the cashback, in a couple of days it appeared, but later it was canceled, they wrote due to non-compliance with the order rules, but everything was done correctly. I filed a dispute and all the screenshots. The Leryshops team helped resolve the issue and credited the cashback from themselves to my account and helped resolve the issues. For this, they have great respect and admiration.
Good day!
Since the application indicated that the purchase was made in the store app, it was rejected. To further investigate the reasons for the loss and try to return it, we contacted our partners.
Always happy to help!
