Purchases at EVA.UA with cashback in Switzerland

I do not recommend. Ordered. Then they called back 3 days later and started hanging noodles on their ears - like there are only two positions, not 3 as ordered. They want to receive orders and cancel the cashback (due to a change of order). It is better not to buy anything from them, because they do not fulfill their obligations.

Like many others, I have problems with cashback from Eva. I made an order for hot cashback, but it just didn't appear in Letishops. Eva pretended that I didn't include cashback, it's a shame (it's good that I ordered only 1 product, which was quite profitable even without a 20% cashback.

Wonderful store)) Excellent consultants and quality products, I recommend !!!

I have already paid several times in the Eva store with a card and never received a cashback (((

Ordered on September 3 - received a parcel 6. In terms of processing and delivery, everything is ok. The goods are also of proper quality and all items were in stock. But there are a number of disadvantages that the store definitely needs to solve: 1) feedback from the buyer (in fact, no one confirms your order - a letter of successful payment, no order number, no manager's call - NOTHING). As a result, I wrote a letter to their support service to find out my order number. I got an answer. 2) where is the ordinary authorization? so that you can add products to your favorites, to pull up the customer's loyalty card, add an address with a template (in general, what competitors have long been for the convenience of the user)? 3) cashback did not appear after three days. It's time to write to the care service) This was my first purchase in an online store. And although many have more negative experience after purchasing goods, I will still probably purchase cosmetic products in another time-tested store.

Made an order as early as 28.07.2020. Cashback has not yet been credited. It is very unusual that it is not confirmed for so long. A huge minus of the store for this attitude.

Guys, do not get fooled by the increased cashback, especially in the Eva store. They will do everything so that you do not get it! I made an order there only because there was an increased cashback, I decided to try it. I went to the site and there was also a 1 + 1 promotion, that is, for a certain brand, when buying one product, they gave the second of the same brand as a gift. Apparently in Eva they thought that both cashback and a share were too fat for me. First they waited for the 1 + 1 promotion to end and then a few days later they called back and said that one product - mascara - was out of stock. PACKAGING DAMAGED. Trust me, the packaging can be damaged even where it is impossible and this unit of goods will be the last one in the warehouse if they want to cheat you. And I remind you that cashback crashes to zero if ANY changes in the order are not important due to whose fault. The packaging is damaged, this is a favorite fairy tale in almost all online stores when, due to their fault, something does not work out, or they saw that there was an increased cashback and did not want to make a discount. As a result, the increased cashback and the 1 + 1 promotion have passed, it makes no sense to re-order. will be more expensive. I lost cashback but left the share. The mascara which was not asked to be changed for another. This is also a problem. I repeated on the phone 2 times that it was brown. We sent a confirmation email and I see the color is black. I called back again, changed it, confirmed it, but still the courier brought black ink. I left an order, did not return it and spoil my nerves. Was it that difficult? I DO NOT ADVISE THE ONLINE STORE EVA TO ANYONE!

Auto order was confirmed. Came by NP courier for the day. cashback appeared pending. He indicated the number of the loyalty card in the comments to the order, but the cashback was given as a new user. True, ordering on the Internet is really the first. Nothing to complain about yet

Good day! I decided to leave your feedback and advice do not contact EVA It took 10 days after the order as the operator called and said that one item was not available in the order, although an SMS came on the day of the order that the Application was accepted! We will inform you about the status of the order by sms / viber messages. Then sms that the order was formed, why then write on the site that everything is in stock. The impression is that they, especially with a high cashback, say that there is no position and must be replaced, then the order number changes and cashback is not credited. It's good that *** pike ordered diapers and the next day delivered *** pik well done EVA pi ... And the operator at EVA snorted and was not happy that I refused the order.