Cupón LETYSHOPS5: 5€ dto. con mínimo de 65€; hasta 31/12/2024
Cupón LETYSHOPS10: 10€ dto. con mínimo de 100€; hasta 31/12/2024
As is criticized, you have to congratulate when things are done well. The problems I had with the first order managed to solve them (too bad I can't edit the first review) and with the second order it took less than 24 hours to credit me with the cashback. Totally recommendable!
I placed an order on January 20 and almost a month later they still haven't confirmed the cashback. A disappointment as the order was successful.
Hello Antonia.
We regret that this situation has happened. We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process.
As soon as we receive the reply, we will notify you. We look forward.
Sincerely,
LetyShops team
I have bought many things several times and I have never had a problem, once I was missing a product and I contacted the store and they reimbursed me within a few days and everything always arrives on time. Cashback is always validated without problem.
Horrible. I took advantage of the cashback increase to place my order, which should have arrived between December 17 and 22. Yesterday, the 22nd, I contacted the store because my order had not yet been prepared. Your justification? Some products did not have it in stock and therefore they would only send me a product, making a refund of the value of the rest of the order. They have wanted to sell me products that they do not have in stock, and if I do not complain, they do nothing. A shame. I'm still waiting to receive the rest of the order and have my cashback confirmed. I will not make another purchase in this store, I also found that it has very bad reviews for similar reasons.
Hello Eva.
It is a pity that such a situation has occurred.
You can always contact us by writing to support@letyshops.com if you have any questions about your cashback.
Sincerely,
LetyShops team
They have things on the web that they don't have in stock later. In Cashback it takes a long time to be credited.
Hello.
Thank you for leaving your opinion.
Each of our partners has their own estimated time periods to transmit information and remuneration for the order. You can see the date of each store in your personal account, by clicking on the order line, and on the page of each store.
If your cashback is not credited on time, please contact us at support@letyshops.com. We are always ready to help.
Sincerely,
LetyShops team
Lately I am having a lot of problems when it comes to recognizing the cashback. I make the purchase as indicated in the instructions for it, I make purchases through Aliexpress, for example, and I have no problems, neither for Dolce Gusto, but when I order at Dosfarma, I do not receive the pending cashback ... I always have to provide the captures to be recognized. What can I do to fix this?
Hello Jose.
Thank you for shopping with us!
There are many factors that can affect reimbursement. For example, third-party extensions installed in the browser or the use of promotional codes or coupons. If you have other extensions in your browser besides LetyShops, we recommend that you deactivate them during future purchases.
We see that you have already created the lost cashback requests in your personal account. In any case, the requests will be automatically sent to our partners to solve it and help you recover your refund. Now we just have to wait.
We hope that such situations will not happen again.
Sincerely,
LetyShops team
The store did NOT recognize me in cashback. However, LETYSHOPS, as I provided the necessary evidence, did do so out of his own pocket. Thanks a lot.
Hello.
We were delighted to help you, we hope such situations do not happen again. If you have any questions about your cashback, please contact us at support@letyshops.com.
Thank you for choosing our service.
Sincerely,
LetyShops team