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Don't forget about Cashback rules and advices

Purchases at Дочки-Сыночки with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 55 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
7.5% Женские штучки
5% Одежда
3.5% Игрушки
3% Крупногабаритные товары (Коляски, Автокресла, Мебель)
1% Подгузники, питание и остальные категории

Важно! Кэшбэк не будет начисляться за покупку сертификатов.

Кэшбэк не начисляется за заказы через мобильное приложение Дочки-Сыночки (Android или iOS).

За покупку товаров брендов Ramili, Switel, Ibaby и Samsung кэшбэк не начисляется.

Reviews on Дочки-Сыночки (188)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
14.02.2019

Their site has fallen, I can’t log in.

The review was translated from Russian using Google Translate. Show original Show translation
14.02.2019

Artyom, good afternoon!

Thanks for the feedback.

We ask you not to be upset. We hope that very soon the site will work correctly.

We wish you a great mood :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.01.2019

Order in the Daughters son Order number: 10785688_c of 15.12 cashback still has not sent me .... waiting for quite some time ...................

The review was translated from Russian using Google Translate. Show original Show translation
26.01.2019

Hello, Hope!

Thanks for the comment.

The maximum term for crediting cashback for an order expires on February 8. Do not worry, please, you have an open appeal to the care service. Manager Olga keeps it under control and will help if cashback is not confirmed automatically.

If you have any questions - write. We will be happy to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.01.2019

I have been waiting for cashback from the beginning of December, and now it is the end of January. Always like this.

The review was translated from Russian using Google Translate. Show original Show translation
23.01.2019

Hello!

Thanks for the comment.

The process of crediting cashback is automatic. As soon as the store passes the confirmation, it will be credited. Partners need time to process information and transfer data to our system.

Each store has an estimated period during which information is processed. For the store Daughters and Son, it is 40-55 days.

Therefore, do not worry, confirmation of your order must be received before 01/31. If this does not happen, let me know. We will help to resolve the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.01.2019

no cashback accrued since December

The review was translated from Russian using Google Translate. Show original Show translation
03.02.2019

Hello Andrei!

Thank you for your feedback.

To understand the situation in more detail and help, we created an appeal to the care service. We will be grateful for the feedback on the tab "Help" - "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.01.2019

Like Marina, I went to the store’s website, made an order, but the cashback didn’t appear. And this is not the first time. Help what to do. The order was for a large amount. It's a shame somehow.

The review was translated from Russian using Google Translate. Show original Show translation
03.02.2019

Svetlana, hello!

Thanks for the feedback.

Do not worry, please do our best to resolve the situation. To do this, we created an appeal to the customer care service on your behalf. You can answer through the section of your personal account "Help" - "My appeals".

We are waiting for information on the order.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2019

Since November 28, 2018, cashback has not yet been accrued! Even the Chinese do not have such terms! (((

The review was translated from Russian using Google Translate. Show original Show translation
13.01.2019

Good afternoon, Victor!

Thank you for your feedback.

Each store has its own cashback crediting period. With the waiting time you can find on the store page on our website. Our manager Dmitry is waiting with you for the transfer of remuneration in open circulation # 1520279. The approximate date of confirmation is 22.01.

There will be questions - write, we will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.12.2018

Conveniently, all on time.

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

I went to the store’s website, made an order, but the cashback wasn’t credited ... this is not the first time ... it’s displayed in my conversions, when ordering on the website, the extension glows green, but there is no cashback ...

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Marina, hello!

Thanks for the comment.

We want to help understand the situation.

An appeal to the care service has been created from your account. To respond to communication, please go to your personal account, section "Help".

Best wishes :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.11.2018

uncomfortable, impossible to scan checks. cashback only through the online store

The review was translated from Russian using Google Translate. Show original Show translation
21.11.2018

Good afternoon!

Thank you for your comment.

Check cashback is a test project that is still available to a segment of randomly selected users. Therefore, not everyone has such a section in their account. We hope that in the future the feature will be available to everyone.

If you have questions, please write. Always happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.11.2018

It’s hard to order on this site, everything is terribly slow. With cashback, too, did not grow together, it was not fixed in the application in any way - not even “on hold”.

The review was translated from Russian using Google Translate. Show original Show translation
20.02.2019

Good afternoon!

Thank you for informing.

To resolve the issue and find the reason for losing cashback, we created an appeal to the care service. We will be glad to receive information about the order on the "Help" - "My Calls" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.11.2018

Something went wrong ((The first time I placed an order everything was great. And the cashback and service. This time it didn’t work out. The store is available in the extension, but how many times I didn’t go, the extension burned in red, the cashback did not arrive as a result Sadness: Although the order was taken back on the same day, everything is super, but the jamb with the extension was upset.

The review was translated from Russian using Google Translate. Show original Show translation
11.11.2018

Elena, good afternoon!

Thanks for the comment.

We will help to understand the cause of the situation. But we ourselves can not cope. As soon as a minute appears, please answer the open call # 1460267, which was created through your account, the "Help" section.

Thanks in advance for your feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.10.2018

The first time I made an online order in this store for some reason I didn’t receive cashback, I immediately turned to support Letishops without hesitation and the next day Letishops accrued a bonus from my funds, for which many thanks, you work quickly and always leave to contact if such situations arise. But already on the second order, everything was as it should, cashback was credited instantly after the purchase. Bonuses from the card, directly when placing an online order, are impossible, and what is most surprising in the store is also impossible, though I just don’t understand why.

The review was translated from Russian using Google Translate. Show original Show translation
01.11.2018

Hello Olga!

Thank you for your comment.

We are glad that the cashback for your orders is fixed successfully. If you have any difficulties, write, we will do our best to understand the situation.

Regarding bonus points when paying for orders, unfortunately, we can not tell. Try to clarify the information on the hot line of the store Daughters and Sonners by number: 8 804 333-16-16.

Thank you for shopping with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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